A telephone call processing system according to claim 28, wherein said means for concurrently processing processes data provided by callers to update a databank relating to said callers.

A telephone call processing system according to claim 28, wherein at least select digits of caller telephone numbers are automatically provided by digital signals from the telephonic communication facility.

A process according to claim 56, wherein the identification signals relating to the callers comprise a number entered by each of the callers to determine if that caller is eligible to participate.

A process according to claim 56, further comprising the step of: processing, to isolate a subset of callers, caller-response signals responsive to certain of the plurality of caller cues.

A process according to claim 62, wherein during the processing step, the response signals are processed on-line.

A process for interfacing, through a telephone-communication facility, (1) callers who are at a multitude of remote terminals for voice-digital communication with (2) a system for prompting the callers with caller cues, said process comprising the steps of: receiving identification signals at a receiving unit of the system, the identification signals indicating telephone numbers of the multitude of remote terminals, the identification signals being automatically provided by the telephone-communication facility; testing, to determine whether to qualify the callers for voice-digital communication with the system, the identification signals that indicate the telephone numbers; utilizing, for qualified callers, the identification signals that indicate the telephone numbers to avoid prompting certain callers with a certain previously provided cue or cues; and providing to the qualified callers at least one other caller cue. view more