A process for interfacing, through a telephone-communication facility, (1) callers who are at a multitude of remote terminals for voice-digital communication with (2) a system for prompting the callers with caller cues, said process comprising the steps of: establishing telephone communications between the callers and the system. the system having a receiving unit for receiving digital signals including dialed-number identification signals provided automatically from the telephone-communication facility; utilizing the dialed-number identification signals to identify one from a plurality of numbers dialed by the callers; also receiving at the receiving unit identification signals relating to the callers; testing said identification signals relating to the callers to determine whether to qualify the callers for access to at least a portion of operations of the system; utilizing, for qualified callers, the identification signals relating to the callers, to avoid prompting certain callers with a certain previously provided cue or cues; and providing to the qualified callers at least one other caller cue. view more

A process according to claim 56, further comprising the step of: processing, to isolate a subset of callers, caller-response signals responsive to certain of the plurality of caller cues.

A process according to claim 62, wherein during the processing step, the response signals are processed on-line.

A process for controlling operations of an interface with a telephone communication system, said process including the steps of: providing products carrying participation numbers specifying limits on use to entitle individual callers to access said operations of the interface with said telephone communication system; coupling remote terminals to said interface for providing voice signals to said individual callers and generating said voice signals for actuating said remote terminals as to provide vocal operating instructions to specific ones of said individual callers; receiving digital identification data from said individual callers responsive to said voice signals including said participation numbers for said individual callers and answer data provided from said remote terminals under control of said individual callers; qualifying said individual callers by testing to determine if said individual callers are entitled to access said operations of the interface based on said limits on use specified by said participation numbers for said individual callers and accordingly providing approval signals for qualified individual callers; accessing a memory with said participation numbers for said individual callers and storing data relating to calls from said individual callers; and processing at least certain of said answer data responsive to said approval signals. view more

A process for controlling operations of an interface with a telephone communication system according to claim 69, wherein the step of providing products includes providing said products for purchase.