IP Edge Affiliate’s Third Round of Suits Follows Recent Dismissals in Its CRM Systems Campaign

  • May 12, 2017
  • E-Commerce and Software, New Patent Litigation

Following swift dismissals of all of its 2016 cases, Serenitiva LLC (an affiliate of IP Edge LLC) has filed a third wave of litigation in its Customer Relationship Management (CRM) systems campaign. The NPE has filed four separate suits against 3M Company, Bridgestone, Edmunds, and Lonely Planet over their use of the CRM systems of either Freshdesk or Zendesk, which have also been sued independently. The defendants are accused of infringing a single patent generally related to call tracking and resolution management (6,865,268).


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