System and method for maintaining the health of a machine

• US 10,002,041 B1
• Filed: 02/01/2013
• Issued: 06/19/2018
• Est. Priority Date: 02/01/2013
• Status: Active Grant

• Current Assignee: JP Morgan Chase Bank, N.A. (JP Morgan Chase & Co)
• Original Assignee: JP Morgan Chase Bank, N.A. (JP Morgan Chase & Co)
• Inventors: Rathbone, Alexis, Ritchie, Craig A., Groothedde, Andrew J., McEwen, Paul, Adamian, Nej
• Primary Examiner(s): Patel, Jigar
• Application Number:
  US13/756,677
• Time in Patent Office: 1,964 Days
• Field of Search: 714 613
• CPC Class Codes: G06F 11/0709 in a distributed system consisting of a plurality of standalone computer nodes, e.g. clusters, client-server systems
• CPC Class Codes: G06F 11/0754 by exceeding limits
• CPC Class Codes: G06F 11/0793 Remedial or corrective actions recovery from an exception in an instruction pipeline G06F9/3861; by retry G06F11/1402; for recovering from a failure of a protocol instance or entity H04L69/40
• CPC Class Codes: G06F 11/1458 Management of the backup or restore process
• CPC Class Codes: G06F 11/1662 the resynchronized component or unit being a persistent storage device re-synchronization of failed mirror storage G06F11/2082; rebuild or reconstruction of parity RAID storage G06F11/1008
• CPC Class Codes: G06F 11/2028 eliminating a faulty processor or activating a spare

Abstract

Systems and methods for maintaining the health of a client machine are provided. One or more trigger specifications, each having pre-defined threshold values representative of desired parameters for optimal operation, may be associated with the client machine. Trigger specifications may be monitored, in real-time or according to a schedule, to ascertain a health status of the client machine. When a threshold value of a trigger specification is exceeded, a health-risk event may be detected on the client machine and a plug-in associated with the trigger specification may be deployed to resolve the detected health-risk event.

Claims

1. A computer-implemented method for maintaining the operational health of at least one local machine in a computer network, the computer network connecting multiple local machines operated by users and at least one regional zone machine, said method comprising:

storing instructions in a nontransitory electronic database;

implementing a computer processor for accessing the stored instructions in the database and executing the instructions to perform steps including;

utilizing the at least one regional zone machine for managing a plurality of plug-ins disposed on the local machines for resolving health risk related events;

identifying a plug-in for resolving a detected health risk event from the plurality of plug-ins for resolving health risk related events, the plug-in permitted for use on the at least one local machine, said plug-in being a purpose-specific plug-in associated with the detected health-risk event, and said plug-in having one or more trigger specifications to allow deployment of said plug-in on said local machine;

monitoring a health status of said local machine according to said one or more trigger specifications, said trigger specifications each having a pre-defined threshold value representative of optimal operation of said local machine;

identifying at least one current threshold value associated with operation of said local machine;

detecting said health-risk event upon determining said at least one current threshold value exceeds said pre-defined threshold value;

generating a notification associated with detection of said health-risk event for communication to a user of said local machine, the notification requesting user action;

determining a priority of said health-risk event;

monitoring a status of the user action to determine if the user action is incomplete; and

deploying said plug-in when the user action is incomplete in response to said detected health-risk event, said plug-in configured to automatically resolve said detected health-risk event on the local machine based on the priority of the health-risk event.

2. The computer-implemented method of claim 1, wherein said notification identifies a required action, and a time period for executing said required action, to resolve said detected health-risk event.

3. The computer-implemented method of claim 2, wherein said plug-in for resolving said detected health-risk event is deployed after expiration of said time period for executing said required action.

4. The computer-implemented method of claim 1, wherein said plug-in is provided for resolving a health-risk event representative of an uptime exceeding desired uptime parameters for optimal performance of said local machine.

5. The computer-implemented method of claim 1, wherein said plug-in is provided for resolving a health-risk event representative of resource use exceeding desired allocation parameters for optimal performance of said local machine.

6. The computer-implemented method of claim 1, wherein said plug-in is provided for resolving a health-risk event representative of low disk space on said local machine.

7. The computer-implemented method of claim 1, further comprising reporting information associated with detection and resolution of said health-risk event to a regional zone machine communicatively coupled to said local machine, said regional zone machine configured to provide support to monitoring of said health status of said local machine.

8. The method of claim 1, wherein the local machine communicates with an assigned regional zone machine, and the method further comprises generating a core heartbeat from the local machine enabling the assigned regional server to confirm authorized connectivity.

9. A computer system for maintaining the operational health of at least one local machine in a computer network connecting multiple local machines and at least one regional zone machine, the system comprising:

a memory storing instructions; and

at least one processing device communicatively coupled to said memory, said processing device configured to;

utilize the at least one regional zone machine for managing a plurality of plug-ins disposed on the local machines for resolving health risk related events;

identify a plug-in for resolving a detected health risk event from a plurality of plug-ins for resolving health risk related events, the plug-ins permitted for use on the at least one local machine, said plug-in being a purpose-specific plug-in associated with the detected health-risk event, and said plug-in having one or more trigger specifications to allow deployment of said plug-in on said local machine;

monitor a health status of said local machine according to said one or more trigger specifications, said trigger specifications each having a pre-defined threshold value representative of optimal operation of said local machine;

identify at least one current threshold value associated with operation of said local machine;

detect said health-risk event upon determining said at least one current threshold value exceeds said pre-defined threshold value;

generate a notification associated with detection of said health-risk event for communication to a user of said local machine, the notification requesting user action;

determine a priority of said health-risk event;

monitor a status of the user action to determine if the user action is incomplete; and

deploy said plug-in when the user action is incomplete in response to said detected health-risk event, said plug-in configured to automatically resolve said detected health-risk event based on the priority of the health-risk event.

10. The computer system of claim 9, wherein said notification identifies a required action, and a time period for executing said required action, to resolve said detected health-risk event.

11. The computer system of claim 10, wherein said plug-in for resolving said detected health-risk event is deployed after expiration of said time period for executing said required action.

12. The computer system of claim 9, wherein said plug-in is provided for resolving a health-risk event representative of an uptime exceeding desired uptime parameters for optimal performance of said local machine.

13. The computer system of claim 9, wherein said plug-in is provided for resolving a health-risk event representative of resource use exceeding desired allocation parameters for optimal performance of said local machine.

14. The computer system of claim 9, wherein said plug-in is provided for resolving a health-risk event representative of low disk space on said local machine.

15. The computer system of claim 9, further comprising a reporting engine for reporting information associated with detection and resolution of said health-risk event to a regional zone machine communicatively coupled to said local machine, said regional zone machine configured to provide support to monitoring of said health status of said local machine.

16. A non-transitory computer-readable storage medium programmed to include instructions that, when executed by a processing device, cause the processing device to perform a method for maintaining the operational health of at least one local machine in a computer network connecting multiple local machines and at least one regional zone machine, said method comprising:

utilizing the at least one regional zone machine for managing a plurality of plug-ins disposed on the local machines for resolving health risk related events;

identifying a plug-in for resolving a detected health risk event from the plurality of plug-ins for resolving health risk related events, the plug-ins permitted for use on the at least one local machine, said plug-in being a purpose-specific plug-in associated with the detected health-risk event, and said plug-in having one or more trigger specifications to allow deployment of said plug-in on said local machine;

monitoring a health status of said local machine according to said one or more trigger specifications, said trigger specifications each having a pre-defined threshold value representative of optimal operation of said local machine;

identifying at least one current threshold value associated with operation of said local machine;

detecting said health-risk event upon determining said at least one current threshold value exceeds said pre-defined threshold value;

generating a notification associated with detection of said health-risk event for communication to a user of said local machine, the notification requesting user action;

determining a priority of said health-risk event;

monitoring a status of the user action to determine if the user action is incomplete; and

deploying said plug-in when the user action is incomplete in response to said detected health-risk event, said plug-in configured to automatically resolve said detected health-risk event, based on the priority of said health-risk event.