System and method of providing intelligent system trouble notifications using localization
First Claim
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1. A method comprising:
- a dealer device receiving a first signal from a first control panel device indicative of a system trouble event at the first control panel device;
the dealer device transmitting a second signal to each of a plurality of other control panel devices soliciting a status update therefrom;
the dealer device receiving a respective third signal from each of the plurality of other control panel devices indicative of a respective system status;
the dealer device determining whether the system trouble event is local to the first control panel device or is area wide;
responsive to the determining, the dealer device transmitting a fourth signal to the first control panel device indicative of the system trouble event being local to the first control panel device or area wide;
when the fourth signal is indicative of the system trouble event being area wide, the first control panel device refraining from notifying a central monitoring station of the system trouble event; and
when the fourth signal is indicative of the system trouble event being local to the first control panel device, the first control panel device notifying the central monitoring station of the system trouble event.
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Abstract
Systems and methods of providing intelligent system trouble notifications using localization are provided. Some methods can include a dealer device receiving a first signal from a first control panel device indicative of a system trouble event at the first control panel device, the dealer device transmitting a second signal to each of a plurality of other control panel devices soliciting a status update therefrom, the dealer device receiving a respective third signal from each of the plurality of other control panel devices indicative of a respective system status, and the dealer device determining whether the system trouble event is local to the first control panel device or is area wide.
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Citations
18 Claims
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1. A method comprising:
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a dealer device receiving a first signal from a first control panel device indicative of a system trouble event at the first control panel device; the dealer device transmitting a second signal to each of a plurality of other control panel devices soliciting a status update therefrom; the dealer device receiving a respective third signal from each of the plurality of other control panel devices indicative of a respective system status; the dealer device determining whether the system trouble event is local to the first control panel device or is area wide; responsive to the determining, the dealer device transmitting a fourth signal to the first control panel device indicative of the system trouble event being local to the first control panel device or area wide; when the fourth signal is indicative of the system trouble event being area wide, the first control panel device refraining from notifying a central monitoring station of the system trouble event; and when the fourth signal is indicative of the system trouble event being local to the first control panel device, the first control panel device notifying the central monitoring station of the system trouble event. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A system comprising:
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a transceiver; a programmable processor; and executable control software stored on a non-transitory computer readable medium, wherein the transceiver receives a first signal from a first control panel device indicative of a system trouble event at the first control panel device, wherein the transceiver transmits a second signal to each of a plurality of other control panel devices soliciting a status update therefrom, wherein the transceiver receives a respective third signal from each of the plurality of other control panel devices indicative of a respective system status, wherein the programmable processor and the executable control software determine whether the system trouble event is local to the first control panel device or is area wide, and responsive thereto, the transceiver transmits a fourth signal to the first control panel device indicative of the system trouble event being local to the first control panel or area wide, wherein, when the fourth signal is indicative of the system trouble event being area wide, the fourth signal includes instructions directing the first control panel device to refrain from notifying a central monitoring station of the system trouble event, and wherein, when the fourth signal is indicative of the system trouble event being local to the first control panel device, the fourth signal includes instructions directing the first control panel device to notify the central monitoring station of the system trouble event. - View Dependent Claims (11, 12, 13, 14, 15, 16, 17)
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18. A system comprising:
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a first control panel device; a dealer device; and a plurality of other control panel devices, wherein the first control panel devices transmits a first signal to the dealer device indicative of a system trouble event at the first control panel device, wherein the dealer device identifies each of the plurality of other control panel devices as being within a predetermined area of the first control panel device and transmits a second signal to each of the plurality of other control panel devices soliciting a status update therefrom, wherein each of the plurality of other control panel devices transmits a respective third signal to the dealer device indicative of a respective system status, wherein, based on the respective third signal from each of the plurality of other control panel devices, the dealer device determines whether the system trouble event is local to the first control panel device or is area wide and, responsive thereto, transmits a fourth signal to the first control panel device indicative of the system trouble event being local to the first control panel device or area wide, wherein, when the fourth signal is indicative of the system trouble event being area wide, the first control panel device refrains from notifying a central monitoring station of the system trouble event, and wherein, when the fourth signal is indicative of the system trouble event being local to the control panel device, the first control panel device notifies the central monitoring station of the system trouble event.
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Specification