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System and method of providing intelligent system trouble notifications using localization

  • US 10,002,504 B2
  • Filed: 10/01/2015
  • Issued: 06/19/2018
  • Est. Priority Date: 10/01/2015
  • Status: Active Grant
First Claim
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1. A method comprising:

  • a dealer device receiving a first signal from a first control panel device indicative of a system trouble event at the first control panel device;

    the dealer device transmitting a second signal to each of a plurality of other control panel devices soliciting a status update therefrom;

    the dealer device receiving a respective third signal from each of the plurality of other control panel devices indicative of a respective system status;

    the dealer device determining whether the system trouble event is local to the first control panel device or is area wide;

    responsive to the determining, the dealer device transmitting a fourth signal to the first control panel device indicative of the system trouble event being local to the first control panel device or area wide;

    when the fourth signal is indicative of the system trouble event being area wide, the first control panel device refraining from notifying a central monitoring station of the system trouble event; and

    when the fourth signal is indicative of the system trouble event being local to the first control panel device, the first control panel device notifying the central monitoring station of the system trouble event.

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