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Cross device companion application for phone

  • US 10,002,607 B2
  • Filed: 01/05/2016
  • Issued: 06/19/2018
  • Est. Priority Date: 01/05/2016
  • Status: Active Grant
First Claim
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1. A method of providing context to a phone call, comprising:

  • receiving the phone call;

    selecting a first computer application that is relevant to the phone call based on tracking data associated with one or more previous phone calls and the phone call, wherein the tracking data is based on a speech-to-text transcript of the phone call that is generated by a cloud service during the phone call, and first data and second data that is machine-learned from the tracking data, wherein the first data comprises a type of communication describing the phone call, wherein the second data comprises an action describing a concern of the phone call, and wherein the tracking data comprises a second application used during the previous phone calls; and

    presenting the first computer application on one or more available devices.

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