Presenting collaboration summaries of artifacts to improve engagement of user in collaboration activities

• US 10,007,722 B2
• Filed: 06/20/2016
• Issued: 06/26/2018
• Est. Priority Date: 06/20/2016
• Status: Active Grant

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Bastide, Paul R., Davis, Andrew E.
• Primary Examiner(s): Dyer, Andrew R
• Application Number:
  US15/187,394
• Publication Number:
  US 20170364588A1
• Time in Patent Office: 736 Days
• Field of Search: 715230, 715234, 715254
• CPC Class Codes: G06F 16/313 Selection or weighting of terms for indexing
• CPC Class Codes: G06F 16/345 Summarisation for human users
• CPC Class Codes: G06Q 10/101 Collaborative creation, e.g. joint development of products or services
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: G06Q 50/01 Social networking
• CPC Class Codes: H04L 51/216 Handling conversation history, e.g. grouping of messages in sessions or threads
• CPC Class Codes: H04L 51/52 for supporting social networking services

Abstract

A method, system and computer program product for improving the engagement of the user in collaboration activities. A collaboration mechanism detects a request to select an artifact (community, file) by a user in a communication system. The collaboration mechanism analyzes the communication system for collaboration activities (e.g., postings) related to the selected artifact to determine a list of related artifacts. The collaboration mechanism then determines the collaboration activities for each artifact in the list of related artifacts. The collaboration mechanism then analyzes the determined collaboration activities for each artifact in the list of related artifacts to form a collaboration summary (summary of the collaboration activities) for each artifact which is presented to the user. As a result of presenting such a collaboration summary to the user, the user is more likely to engage in collaborative activities with other artifacts since they are related to the artifact selected by the user.

Claims

1. A method for improving engagement of user in collaboration activities, the method comprising:

detecting a request to select an artifact in a communication system, wherein said artifact is a digital object displayed to said user on a user'"'"'s computing device that is used for engaging in collaborative activity with other users, wherein said selecting said artifact comprises selecting to view a collaboration summary of said artifact, wherein said selection of said artifact is detected to have occurred in response to one of the following;

said artifact having a threshold number of updates over a period of time and said artifact is associated with a threshold number of users;

analyzing said communication system for identifying collaboration activities related to said artifact, wherein said collaboration activities comprise user actions that occur when using artifacts;

retrieving details of said artifact upon detecting said user selecting said artifact;

retrieving details concerning said identified collaboration activities related to said artifact, wherein said details are selected from the group consisting of;

names of users who made postings and time and date of said postings;

analyzing said details of said artifact and said details concerning said identified collaboration activities related to said artifact using natural language processing to identify other related artifacts;

creating a list of artifacts related to said artifact based on said analysis of said details of said artifact and said details concerning said identified collaboration activities related to said artifact to identify other related activities;

determining for each artifact in said list of related artifacts if the respective artifact is permitted for collaboration based on a policy associated with said respective artifact, wherein if said respective artifact is not permitted for collaboration, removing said respective artifact from said list of related artifacts;

determining, by a processor of a collaboration mechanism, collaboration activities for each artifact in said list of related artifacts, wherein said collaboration activities for each artifact in said list of related artifacts are determined using natural language processing;

analyzing, by said processor of said collaboration mechanism, said determined collaboration activities for each artifact in said list of related artifacts;

forming, by said processor of said collaboration mechanism, said collaboration summary for each artifact in said list of related artifacts based on said analysis of said determined collaboration activities for each artifact in said list of related artifacts, wherein said collaboration summary comprises a summary of collaboration activities;

weighting said collaboration activities in said collaboration summary for each artifact in said list of related artifacts based on time of said collaboration activities;

ordering said collaboration activities in said collaboration summary for each artifact in said list of related artifacts based on said weights; and

presenting said collaboration summary for each artifact in said list of related artifacts to a user based on said order.

2. The method as recited in claim 1, wherein said artifact is selected from the group consisting of:

a community, a file, a virtual business card, a folder, a wiki page, a web page, an activity stream, an e-mail application, an instant messenger, a chat session, and a forum.

3. The method as recited in claim 1, wherein said collaboration activities is selected from the group consisting of:

comments, likes, dislikes, postings, sharings and resharings.

4. The method as recited in claim 1 further comprising:

presenting digital images of users or graphical representations of users associated with said collaboration activities in said collaboration summary in connection with presenting said collaboration summary for each artifact in said list of related artifacts.

5. The method as recited in claim 4, wherein said digital images of users or graphical representations of users associated with said collaboration activities in said collaboration summary are presented in a geometric shape with quadrants.

6. The method as recited in claim 1 further comprising:

selecting a goal for said selected artifact; and

presenting collaboration activities in said collaboration summary for each artifact in said list of related artifacts in connection with achieving said selected goal.

7. The method as recited in claim 1 further comprising:

receiving a selection of one of said collaboration summaries for an artifact in said list of related artifacts.

8. A computer program product for improving engagement of user in collaboration activities, the computer program product comprising a computer readable storage medium having program code embodied therewith, the program code comprising the programming instructions for:

detecting a request to select an artifact in a communication system, wherein said artifact is a digital object displayed to said user on a user'"'"'s computing device that is used for engaging in collaborative activity with other users, wherein said selecting said artifact comprises selecting to view a collaboration summary of said artifact, wherein said selection of said artifact is detected to have occurred in response to one of the following;

said artifact having a threshold number of updates over a period of time and said artifact is associated with a threshold number of users;

analyzing said communication system for identifying collaboration activities related to said artifact using natural language processing to identify other related artifacts;

retrieving details of said artifact upon detecting said user selecting said artifact;

retrieving details concerning said identified collaboration activities related to said artifact, wherein said details are selected from the group consisting of;

names of users who made postings and time and date of said postings;

analyzing said details of said artifact and said details concerning said identified collaboration activities related to said artifact;

creating a list of artifacts related to said artifact based on said analysis of said details of said artifact and said details concerning said identified collaboration activities related to said artifact to identify other related activities;

determining for each artifact in said list of related artifacts if the respective artifact is permitted for collaboration based on a policy associated with said respective artifact, wherein if said respective artifact is not permitted for collaboration, removing said respective artifact from said list of related artifacts;

determining collaboration activities for each artifact in said list of related artifacts, wherein said collaboration activities for each artifact in said list of related artifacts are determined using natural language processing;

analyzing said determined collaboration activities for each artifact in said list of related artifacts;

forming said collaboration summary for each artifact in said list of related artifacts based on said analysis of said determined collaboration activities for each artifact in said list of related artifacts, wherein said collaboration summary comprises a summary of collaboration activities;

weighting said collaboration activities in said collaboration summary for each artifact in said list of related artifacts based on time of said collaboration activities;

ordering said collaboration activities in said collaboration summary for each artifact in said list of related artifacts based on said weights; and

presenting said collaboration summary for each artifact in said list of related artifacts to a user based on said order.

9. The computer program product as recited in claim 8, wherein said artifact is selected from the group consisting of:

a community, a file, a virtual business card, a folder, a wiki page, a web page, an activity stream, an e-mail application, an instant messenger, a chat session, and a forum.

10. The computer program product as recited in claim 8, wherein said collaboration activities is selected from the group consisting of:

comments, likes, dislikes, postings, sharings and resharings.

11. The computer program product as recited in claim 8, wherein the program code further comprises the programming instructions for:

presenting digital images of users or graphical representations of users associated with said collaboration activities in said collaboration summary in connection with presenting said collaboration summary for each artifact in said list of related artifacts.

12. The computer program product as recited in claim 11, wherein said digital images of users or graphical representations of users associated with said collaboration activities in said collaboration summary are presented in a geometric shape with quadrants.

13. The computer program product as recited in claim 8, wherein the program code further comprises the programming instructions for:

selecting a goal for said selected artifact; and

presenting collaboration activities in said collaboration summary for each artifact in said list of related artifacts in connection with achieving said selected goal.

14. The computer program product as recited in claim 8, wherein the program code further comprises the programming instructions for:

receiving a selection of one of said collaboration summaries for an artifact in said list of related artifacts.

15. A system, comprising:

a memory unit for storing a computer program for improving engagement of user in collaboration activities; and

a processor coupled to the memory unit, wherein the processor is configured to execute the program instructions of the computer program comprising;

detecting a request to select an artifact in a communication system, wherein said artifact is a digital object displayed to said user on a user'"'"'s computing device that is used for engaging in collaborative activity with other users, wherein said selecting said artifact comprises selecting to view a collaboration summary of said artifact, wherein said selection of said artifact is detected to have occurred in response to one of the following;

said artifact having a threshold number of updates over a period of time and said artifact is associated with a threshold number of users;

analyzing said communication system for identifying collaboration activities related to said artifact, wherein said collaboration activities comprise user actions that occur when using artifacts;

retrieving details of said artifact upon detecting said user selecting said artifact;

retrieving details concerning said identified collaboration activities related to said artifact, wherein said details are selected from the group consisting of;

names of users who made postings and time and date of said;

analyzing said details of said artifact and said details concerning said identified collaboration activities related to said artifact using natural language processing to identify other related artifacts;

creating a list of artifacts related to said artifact based on said analysis of said details of said artifact and said details concerning said identified collaboration activities related to said artifact to identify other related activities;

determining for each artifact in said list of related artifacts if the respective artifact is permitted for collaboration based on a policy associated with said respective artifact, wherein if said respective artifact is not permitted for collaboration, removing said respective artifact from said list of related artifacts;

determining collaboration activities for each artifact in said list of related artifacts, wherein said collaboration activities for each artifact in said list of related artifacts are determined using natural language processing;

analyzing said determined collaboration activities for each artifact in said list of related artifacts;

forming said collaboration summary for each artifact in said list of related artifacts based on said analysis of said determined collaboration activities for each artifact in said list of related artifacts, wherein said collaboration summary comprises a summary of collaboration activities;

weighting said collaboration activities in said collaboration summary for each artifact in said list of related artifacts based on time of said collaboration activities;

ordering said collaboration activities in said collaboration summary for each artifact in said list of related artifacts based on said weights; and

presenting said collaboration summary for each artifact in said list of related artifacts to a user based on said order.