Role-driven notification system including support for collapsing combinations

• US 10,009,219 B2
• Filed: 04/24/2017
• Issued: 06/26/2018
• Est. Priority Date: 09/07/2012
• Status: Active Grant

• Current Assignee: Oracle International Corporation (Oracle Corporation)
• Original Assignee: Oracle International Corporation (Oracle Corporation)
• Inventors: Khalsa, Suchet Singh, Shukla, Archana, Shetty, Prashant Kumar, Doering, Jeffrey, Arun, Gopalan
• Primary Examiner(s): SALL, EL HADJI MALICK
• Application Number:
  US15/495,749
• Publication Number:
  US 20170230235A1
• Time in Patent Office: 428 Days
• Field of Search: 709223, 709206, 709203, 709200
• CPC Class Codes: G06F 16/122 using management policies backup systems G06F11/1446; file migration policies for HSM systems G06F16/185
• CPC Class Codes: G06F 16/178 Techniques for file synchronisation in file systems
• CPC Class Codes: G06F 16/2282 Tablespace storage structures; Management thereof
• CPC Class Codes: G06F 16/2308 Concurrency control transaction processing G06F9/466
• CPC Class Codes: G06F 16/2365 Ensuring data consistency and integrity
• CPC Class Codes: G06F 16/27 Replication, distribution or synchronisation of data between databases or within a distributed database system; Distributed database system architectures therefor
• CPC Class Codes: G06F 16/273 Asynchronous replication or reconciliation
• CPC Class Codes: G06F 16/283 Multi-dimensional databases or data warehouses, e.g. MOLAP or ROLAP
• CPC Class Codes: G06F 16/284 Relational databases
• CPC Class Codes: G06Q 10/06315 Needs-based resource requirements planning or analysis
• CPC Class Codes: G06Q 10/0633 Workflow analysis
• CPC Class Codes: G06Q 30/0633 Lists, e.g. purchase orders, compilation or processing
• CPC Class Codes: G06Q 30/0635 Processing of requisition or of purchase orders
• CPC Class Codes: H04L 41/00 Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
• CPC Class Codes: H04L 41/0686 Additional information in the notification, e.g. enhancement of specific meta-data
• CPC Class Codes: H04L 41/50 Network service management, e.g. ensuring proper service fulfilment according to agreements
• CPC Class Codes: H04L 41/5041 characterised by the time relationship between creation and deployment of a service
• CPC Class Codes: H04L 41/5054 Automatic deployment of services triggered by the service manager, e.g. service implementation by automatic configuration of network components
• CPC Class Codes: H04L 41/5064 Customer relationship management
• CPC Class Codes: H04L 43/0876 Network utilisation, e.g. volume of load or congestion level
• CPC Class Codes: H04L 47/70 : Admission control; Resource allocation
• CPC Class Codes: H04L 63/10 : for controlling access to devices or network resources
• CPC Class Codes: H04L 63/20 : for managing network security; network security policies in general filtering policies H04L63/0227
• CPC Class Codes: H04L 67/10 : in which an application is distributed across nodes in the network software deployment G06F8/60; multiprogramming arrangements G06F9/46

Abstract

Embodiments of the invention relate techniques of implementing role-driven notification. The techniques can include determining a location of a role in a role hierarchy and a corresponding location of a first notification template in a notification template hierarchy. The techniques can also include identifying one or more child roles of the role corresponding to the user and one or more child notification templates of the notification template corresponding to the user. The techniques can include generating a second notification template, the second notification template including the one or more rules included in each of the one or more child notification templates and sending a notification for the user based on the second notification template.

Claims

1. One or more computer-readable media storing computer-executable instructions that, when executed by one or more processors, cause the one or more processors to:

determine a location of a role in a role hierarchy, wherein the role corresponds to a user, and wherein the role hierarchy includes a first hierarchical arrangement of a plurality of roles;

determine a location of a first notification template in a notification template hierarchy, wherein the first notification template corresponds to the user, and wherein the notification template hierarchy includes a second hierarchical arrangement of a plurality of notification templates, and wherein each of the plurality of notification templates includes one or more rules for notifying the user;

identify, using the role hierarchy, one or more child roles of the role corresponding to the user, wherein each of the one or more child roles is a child of the role according to the first hierarchical arrangement in the role hierarchy;

identify, using the notification template hierarchy, one or more child notification templates of the first notification template corresponding to the user, wherein each of the one or more child notification templates is a child notification template of the first notification template according to the second hierarchical arrangement in the notification template hierarchy;

generate a second notification template, the second notification template including the one or more rules included in each of the one or more child notification templates;

associate the second notification template with the one or more child roles corresponding to the user; and

send, using the second notification template associated with the one or more child roles, a notification for the user.

2. The one or more computer-readable media of claim 1, wherein the computer-executable instructions, when executed by the one or more processors, further cause the one or more processors to:

identify a rule for notifying the user, wherein the rule is identified as being included in the one or more rules in each of at least two of the one or more child notification templates, wherein the one or more child notification templates includes at least two child notification templates; and

wherein the second notification template includes an instance of the rule.

3. The one or more computer-readable media of claim 2, wherein the computer-executable instructions, when executed by the one or more processors, further cause the one or more processors to:

determine, based on the one or more rules for notifying the user that are shared by the one or more child notification templates, a subset of the one or more rules for indicating a minimum number of notifications to the user based on the role corresponding to the user; and

wherein the second notification template includes the subset of the one or more rules.

4. The one or more computer-readable media of claim 3, wherein determining the subset of the one or more rules for indicating a minimum number of notifications to the user based on the role corresponding to the user includes:

identifying, from the subset of the one or more rules, rules that share one or more notifications to the user; and

modifying the subset of the one or more rules to include one of the rules that share one or more notifications to the user.

5. The one or more computer-readable media of claim 3, wherein each rule of the one or more rules that share one or more notifications to the user provides the shared one or more notifications to the user based on different roles of the user, each of the different roles corresponding to a respective one of the one or more rules that provide the shared one or more notifications to the user.

6. The one or more computer-readable media of claim 3, wherein each rule of the one or more rules that share one or more notifications to the user provides the shared one or more notifications to the user based on each rule of the one or more rules that provide the shared one or more notifications to the user receiving a same set of inputs.

7. The one or more computer-readable media of claim 1, wherein each notification template in the plurality of notification templates indicates different information about a type of event based on a role.

8. The one or more computer-readable media of claim 1, wherein the notification includes information about an event occurring in a cloud infrastructure system.

9. The one or more computer-readable media of claim 1, wherein each of the plurality of roles is a role of a user of a cloud infrastructure system.

10. The one or more computer-readable media of claim 1, wherein the computer-executable instructions, when executed by the one or more processors, further cause the one or more processors to:

display, at an interface, a graphical representation of each of the one or more child notification templates of the first notification template corresponding to the user and the first notification template corresponding to the user; and

receive an input indicating a selection of the one or more child notification templates, wherein the identifying the one or more child notification templates is based on receiving the input indicating the selection of the one or more child notification templates.

11. The one or more computer-readable media of claim 10, wherein the computer-executable instructions, when executed by the one or more processors, further cause the one or more processors to:

in response to receiving the indication of the selection of the one or more child notification templates, collapsing the graphical representation of each of the one or more child notification templates into the graphical representation of the first notification template corresponding to the user.

12. The one or more computer-readable media of claim 1, wherein the computer-executable instructions, when executed by the one or more processors, further cause the one or more processors to:

display, at an interface, a graphical representation of each of the one or more child roles of the role corresponding to the user and the role corresponding to the user; and

receive an indication of a selection of the one or more child roles, wherein the identifying the one or more child roles is based on receiving the indication of the selection of the one or more child roles.

13. The one or more computer-readable media of claim 10, wherein the computer-executable instructions, when executed by the one or more processors, further cause the one or more processors to:

in response to receiving the indication of the selection of the one or more child roles, collapsing the graphical representation of each of the one or more child roles into the graphical representation of the role corresponding to the user.

14. The one or more computer-readable media of claim 1, wherein the user is associated with a set of roles in the plurality of roles and each of the one or more child notification templates corresponds to one role in the set of roles.

15. The one or more computer-readable media of claim 1, wherein the computer-executable instructions, when executed by the one or more processors, further cause the one or more processors to add the second notification template to the plurality of notification templates.

16. The one or more computer-readable media of claim 1, wherein the computer-executable instructions, when executed by the one or more processors, further cause the one or more processors to send the notification via an email.

17. The one or more computer-readable media of claim 1, wherein the computer-executable instructions, when executed by the one or more processors, further cause the one or more processors to send the notification via a short message service.

18. The one or more computer-readable media of claim 1, wherein each of one or more child roles is a role of the user with respect to a service offered by a cloud infrastructure system.

19. A system comprising:

one or more processors; and

a memory accessible to the one or more processors, wherein the memory stores one or more instructions that, when executed by the one or more processors, causes the one or more processors to;

determine a location of a role in a role hierarchy, wherein the role corresponds to a user, and wherein the role hierarchy includes a first hierarchical arrangement of a plurality of roles;

determine a location of a first notification template in a notification template hierarchy, wherein the first notification template corresponds to the user, and wherein the notification template hierarchy includes a second hierarchical arrangement of a plurality of notification templates, and wherein each of the plurality of notification templates includes one or more rules for notifying the user;

identify, using the role hierarchy, one or more child roles of the role corresponding to the user, wherein each of the one or more child roles is a child of the role according to the first hierarchical arrangement in the role hierarchy;

identify, using the notification template hierarchy, one or more child notification templates of the first notification template corresponding to the user, wherein each of the one or more child notification templates is a child notification template of the first notification template according to the second hierarchical arrangement in the notification template hierarchy;

generate a second notification template, the second notification template including the one or more rules included in each of the one or more child notification templates;

associate the second notification template with the one or more child roles corresponding to the user; and

send, using the second notification template associated with the one or more child roles, a notification for the user.

20. A method, comprising:

determining, by a computer system, a location of a role in a role hierarchy, wherein the role corresponds to a user, and wherein the role hierarchy includes a first hierarchical arrangement of a plurality of roles;

determining, by the computer system, a location of a first notification template in a notification template hierarchy, wherein the first notification template corresponds to the user, and wherein the first notification template hierarchy includes a second hierarchical arrangement of a plurality of notification templates, and wherein each of the plurality of notification templates includes one or more rules for notifying the user;

identifying, by the computer system, using the role hierarchy, one or more child roles of the role corresponding to the user, wherein each of the one or more child roles is a child of the role according to the first hierarchical arrangement in the role hierarchy;

identifying, by the one or more computing devise, using the notification template hierarchy, one or more child notification templates of the first notification template corresponding to the user, wherein each of the one or more child notification templates is a child notification template of the first notification template according to the second hierarchical arrangement in the notification template hierarchy;

generating, by the computer system, a second notification template, the second notification template including the one or more rules included in each of the one or more child notification templates;

associating, by the computer system, the second notification template with the one or more child roles corresponding to the user; and

sending, by the computer system, using the second notification template associated with the one or more child roles, a notification for the user.