Method and apparatus of processing user data of a multi-speaker conference call

• US 10,009,474 B1
• Filed: 03/21/2017
• Issued: 06/26/2018
• Est. Priority Date: 11/30/2011
• Status: Active Grant

• Current Assignee: West Technology Group LLC (West Corporation)
• Original Assignee: West Corporation
• Inventors: Pettay, Mark J., Rilantono, Hendryanto, Sojka, Myron P.
• Primary Examiner(s): Colucci, Michael
• Application Number:
  US15/464,604
• Time in Patent Office: 462 Days
• Field of Search: 704200, 704235, 704 9, 704255, 704243, 715744, 715202, 709204, 709203, 707769, 707636, 37920401, 37920201, 370352, 370260
• CPC Class Codes: G06F 3/0481 based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance
• CPC Class Codes: G06F 40/166 Editing, e.g. inserting or deleting
• CPC Class Codes: G10L 15/26 Speech to text systems G10L15/08 takes precedence
• CPC Class Codes: G10L 21/0272 Voice signal separating
• CPC Class Codes: H04L 65/401 wherein the services involve a main real-time session and one or more additional parallel real-time or time sensitive sessions, e.g. white board sharing or spawning of a subconference
• CPC Class Codes: H04M 2201/22 Synchronisation circuits
• CPC Class Codes: H04M 2201/41 using speaker recognition speaker recognition per se G10L17/00
• CPC Class Codes: H04M 2203/301 Management of recordings
• CPC Class Codes: H04M 2203/303 Marking
• CPC Class Codes: H04M 3/42221 Conversation recording systems at the subscriber's set H04M1/656
• CPC Class Codes: H04M 3/567 Multimedia conference systems
• CPC Class Codes: H04M 7/0027 Collaboration services where a computer is used for data transfer and the telephone is used for telephonic communication

Abstract

A method and apparatus of sharing documents during a conference call data is disclosed. One example method may include initiating a document sharing operation during a conference call conducted between at least two participants communicating during the conference call. The method may also include transferring the document from one of the two participants to another of the two participants, and recording at least one action performed to the document by the participants during the conference call.

Claims

1. A method, comprising:

transferring a document via a conference call application from one of the at least two participants to at least one other of the at least two participants;

placing at least one action performed to the document in a master file in chronological order based on timestamps created during the at least one action being performed to the document and created during recording of speech occurring during the conference call, wherein the master file comprises timestamps identifying times during the conference call the speech and the at least one action occurred;

recording at least two audio files from the conference call;

assigning the at least two audio files to the respective at least two participants;

converting the at least two audio files to at least two corresponding text files comprising text derived from spoken words recorded on the respective at least two audio files;

modifying the master file to include the spoken words from each of the at least two audio files; and

placing the spoken words in the master file in chronological order based on the timestamps included in the at least two audio data files.

2. The method of claim 1, wherein the at least one action performed to the document comprises at least one of adding, removing, and modifying content of the document.

3. The method of claim 1, comprising at least one of:

initiating the document sharing operation via the conference call application during the conference call conducted between the at least two participants communicating during the conference call;

prompting one of the at least two participants to select a user name illustrated on a conference call interface of a conference call application as an intended recipient of a shared document; and

receiving the user name selection via the conference call interface.

4. The method of claim 1, comprising recording the at least one action performed to the document by at least one of the at least two participants during the conference call via the conference call application.

5. The method of claim 1, wherein the master file comprises a completed transcript of all speech recorded during the conference call and the at least one action performed to the document during the conference call.

6. The method of claim 1, wherein the at least two corresponding text files comprise a list of the plurality of spoken segments identifying a speaker and a timestamp identifying a time that spoken words of the speaker were recorded.

7. The method of claim 1, comprising retrieving a record of at least one of the at least two users'"'"' hardware profile and network address information responsive to initiating the sharing operation.

8. An apparatus, comprising:

a memory;

a processor configured to;

transfer a document via a conference call application from one of at least two participants to at least one other of the at least two participants;

place at least one action performed to the document in a master file in chronological order based on timestamps created during the at least one action being performed to the document and created during speech that is recorded during the conference call, wherein the master file comprises the at least one action performed to the document during the conference call and further comprises timestamps which identify times during the conference call the speech and the at least one action occurred;

record at least two audio files from the conference call;

assign the at least two audio files to the respective at least two participants;

convert the at least two audio files to at least two corresponding text files comprising text derived from spoken words recorded on the respective at least two audio files;

modify the master file to include the spoken words from each of the at least two audio files; and

place the spoken words in the master file in chronological order based on the timestamps included in the at least two audio data files.

9. The apparatus of claim 8, wherein the at least one action performed to the document comprises at least one of adding, removing, and modifying content of the document.

10. The apparatus of claim 8, wherein the processor is configured to:

initiate the document sharing operation via the conference call application during the conference call conducted between the at least two participants communicating during the conference call;

prompt one of at least two participants to select a user name illustrated on a conference call interface of the conference call application as an intended recipient of a shared document; and

receive the user name selection via the conference call application.

11. The apparatus of claim 8, comprising a recording device configured to record the at least one action performed to the document by at least one of the at least two participants during the conference call via the conference call application and store the recorded at least one action in the memory.

12. The apparatus of claim 8, wherein the master file comprises a completed transcript of the speech recorded during the conference call.

13. The apparatus of claim 8, wherein the at least two corresponding text files comprise a list of the plurality of spoken segments identifying a speaker and a timestamp identifying a time that spoken words of the speaker were recorded.

14. The apparatus of claim 8, wherein the processor is further configured to retrieve a record of at least one of the at least two users'"'"' hardware profile and network address information responsive to initiating the sharing operation.

15. A non-transitory computer readable storage medium configured to stored instructions that when executed cause a processor to perform:

transferring a document via a conference call application from one of at least two participants to at least one other of the at least two participants;

placing at least one action performed to the document in a master file in chronological order based on timestamps created during the at least one action being performed to the document and created during recording of speech occurring during the conference call, wherein the master file comprises the at least one action performed to the document during the conference call and also comprises timestamps identifying times during the conference call the speech and the at least one action occurred;

recording at least two audio files from the conference call;

assigning the at least two audio files to the respective at least two participants;

converting the at least two audio files to at least two corresponding text files comprising text derived from spoken words recorded on the respective at least two audio files;

modifying the master file to include the spoken words from each of the at least two audio files; and

placing the spoken words in the master file in chronological order based on the timestamps included in the at least two audio data files.

16. The non-transitory computer readable storage medium of claim 15, wherein the at least one action performed to the document comprises at least one of adding, removing, and modifying content of the document.

17. The non-transitory computer readable storage medium of claim 15, wherein the processor performs:

initiating the document sharing operation via the conference call application during the conference call conducted between the at least two participants communicating during the conference call;

prompting one of at least two participants to select a user name illustrated on the conference call interface of the conference call application as an intended recipient of a shared document; and

receiving a user name selection via the conference call interface.

18. The non-transitory computer readable storage medium of claim 15, wherein the processor performs recording the at least one action performed to the document by at least one of the at least two participants during the conference call via the conference call application.

19. The non-transitory computer readable storage medium of claim 15, wherein the master file comprises a completed transcript of the speech recorded during the conference call.

20. The non-transitory computer readable storage medium of claim 15, wherein the at least two corresponding text files comprise a list of the plurality of spoken segments identifying a speaker and a timestamp identifying a time that spoken words of the speaker were recorded.