Instant messaging

• US 10,021,044 B2
• Filed: 07/31/2014
• Issued: 07/10/2018
• Est. Priority Date: 03/14/2014
• Status: Active Grant

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Inventors: Abate, Umberto
• Primary Examiner(s): PHANTANA ANGKOOL, DAVID
• Application Number:
  US14/448,822
• Publication Number:
  US 20150263996A1
• Time in Patent Office: 1,440 Days
• Field of Search: 715753
• CPC Class Codes: G06F 3/0481 based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]
• CPC Class Codes: H04L 51/046 Interoperability with other network applications or services
• CPC Class Codes: H04M 1/72436 for text messaging, e.g. short messaging services [SMS] or e-mails
• CPC Class Codes: H04M 1/72448 with means for adapting the functionality of the device according to specific conditions

Abstract

Disclosed is a user device comprising a display having an available display area, a network interface, and one or more processors. The network interface is configured to transmit and receive messages between the user device and a communication network in an instant messaging communication session. A client application executed on the one or more processors has a user interface capable of operating in a conversation mode or in an engagement mode. The client application is configured to detect a condition indicative of the level of engagement of the user by analyzing the user'"'"'s activity at the user device and responsive to the detected condition to modify the client user interface, when configured to operate in one of said modes, to operate in the other of said modes instead.

Claims

1. A user device comprising:

a display having an available display area;

a network interface configured to transmit and receive messages between the user device and a communication network in an instant messaging communication session, the messages constituting a sequence of messages in which a user of the user device is engaged by instigating transmission of new messages in response to receipt of received messages in the communication session;

one or more processors configured to run a client application having a user interface capable of operating in a conversation mode to display one or more of the messages in the available display area or in an engagement mode to display one or more of the messages, each displayed message in the engagement mode occupying a larger respective proportion of the available display area than in the conversation mode;

wherein the client application is configured to detect a condition indicative of the level of engagement of the user by analyzing the user'"'"'s activity at the user device, the detected condition being a detected frequency at which the messages are transmitted and received between the user device and the communication network, and to modify, responsive to the frequency exceeding a frequency threshold, the client user interface, when configured to operate in the conversation mode, to switch to operating in the engagement mode.

2. A user device according to claim 1 wherein the client application is further configured to detect an additional condition indicative of the level of engagement of the user, the additional detected condition being a presence status of the user, the presence status indicating a current state of the user.

3. A user device according to claim 2 wherein the client is configured to set the presence status automatically by analyzing the user'"'"'s activity at the user device.

4. A user device according to claim 2 wherein the user'"'"'s presence status indicates whether the user is online, away or busy.

5. A user device according to claim 1 comprising an access component for accessing computer storage configured to store information about at least one previous interaction between the user and another user, the stored information identifying a relationship between the user and the other user;

wherein the instant messages are transmitted and received in the instant messaging session between the user device and at least another device associated with the other user via the communication network; and

wherein the client is configured to access the computer storage to identify the relationship between the user and the other user from the stored information, responsive to which the client modifies the client user interface to operate in the other mode.

6. A user device according to claim 1 wherein the client is further responsive to user inputs at the user device to enable the user to control the user interface;

wherein the user device comprises an access component for accessing computer storage configured to store information about previous control of the user interface by the user, the stored information identifying a user interface mode preference of the user; and

wherein the client is configured to access the computer storage to identify the user interface mode preference of the user from the stored information, responsive to which the client modifies the client user interface to operate in the other mode.

7. A user device according to claim 1 wherein the client is configured to display at least one of the messages in the engagement mode as a rich media message by displaying additional media pertaining to that message in the engagement mode which is not displayed in the conversation mode.

8. A user device according to claim 7 wherein the client is configured to extract at least part of the additional media from the at least one message.

9. A user device according to claim 7 wherein at least part of the additional media is stored in computer storage accessible to the client and wherein the client is configured to process the at least one message and to access the computer storage to select the stored additional media based on said processing.

10. A user device according to claim 7 wherein the additional media comprises one or more static images and/or one or more videos.

11. A user device according to claim 7 wherein the at least one message contains text and is displayed in the engagement mode using a font other than that used to display the at least one message in the conversation mode.

12. A user device according to claim 1 wherein the available display area is the whole of the area of a display screen of the device.

13. A user device according to claim 1 comprising an access component for accessing computer storage configured to store the transmitted and received messages, wherein the client is further responsive to the detected condition to access the computer storage to automatically identify the most recently received of the stored messages and to display the most recently received message in the engagement mode.

14. A user device according to claim 1 comprising an access component for accessing computer storage configured to store the transmitted and received messages, wherein the client is further responsive to the detected condition to access the computer storage to automatically identify the most recently transmitted message of the stored messages and to display the most recently transmitted message in the engagement mode.

15. A user device according to claim 1 wherein the client user interface is operable to display, in both the engagement mode and the conversation mode, text input by the user to be transmitted in a message of the communication session but which has not yet been transmitted.

16. A user device according to claim 15 wherein the input text occupies a greater portion of the available display area in the engagement mode than in the conversation mode.

17. A user device according to claim 1 wherein messages containing text are displayed in the engagement mode at a larger text size than in the conversation mode.

18. At least one computer readable medium storing a client application having a user interface and which, when executed on a user device comprising a display having an available display area, is configured to:

transmit and receive messages between the user device and a communication network in an instant messaging communication session, the messages constituting a sequence of messages in which a user of the user device is engaged by instigating transmission of new messages in response to receipt of received messages in the communication session;

operate the user interface in a first mode to display one or more of the messages in the available display area;

detect a condition indicative of the level of engagement of the user by analyzing the user'"'"'s activity at the user device, the detected condition being a presence status of the user, the presence status based on an amount of time since the user interacted with the client application; and

responsive to the detected condition, modify the client user interface to operate in a second mode to display one or more of the messages;

wherein one of said modes is an engagement mode and the other is a conversation mode, each displayed message in the engagement mode occupying a larger respective proportion of the available display area than in the conversation mode.

19. An instant messaging communication method implemented by a client application when executed on a user device comprising a display having an available display area, the method comprising:

transmitting and receiving messages between the user device and a communication network in an instant messaging communication session, the messages constituting a sequence of messages in which a user of the user device is engaged by instigating transmission of new messages in response to receipt of received messages in the communication session;

operating the user interface in a conversation mode to display one or more of the messages in the available display area;

detecting a condition indicative of the level of engagement of the user by analyzing the user'"'"'s activity at the user device, said detection comprising detecting a frequency at which the messages are transmitted and received between the user device and the communication network; and

responsive to the frequency exceeding a frequency threshold, modifying the client user interface to switch from operating in a conversation mode to operating in an engagement mode, whereby each displayed message in the engagement mode occupies a larger respective proportion of the available display area than in the conversation mode.

20. The instant messaging communication method of claim 19, wherein a higher frequency of the messages being transmitted and received between the user device and the communication network indicates a higher level of engagement, and a lower frequency of the messages being transmitted and received between the user device and the communication network indicates a lower level of engagement.