System for utilizing one or more data sources to generate a customized set of operations

• US 10,025,933 B2
• Filed: 05/25/2016
• Issued: 07/17/2018
• Est. Priority Date: 05/25/2016
• Status: Active Grant

• Current Assignee: Bank of America Corp.
• Original Assignee: Bank of America Corp.
• Inventors: Wadley, Cameron, Choi, Jiyoung, Dalglijli, Hamid, Judge, Thomas H., Farrell, Britton T., Dintenfass, Katherine, Terrill, Craig, Varghese, Susan, Vuong, Minh
• Primary Examiner(s): Rashid, Harunur
• Application Number:
  US15/164,448
• Publication Number:
  US 20170344745A1
• Time in Patent Office: 783 Days
• CPC Class Codes: G06F 16/235 Update request formulation
• CPC Class Codes: G06F 16/24578 using ranking
• CPC Class Codes: G06F 16/248 Presentation of query results
• CPC Class Codes: G06F 16/84 Mapping; Conversion
• CPC Class Codes: G06F 21/57 Certifying or maintaining trusted computer platforms, e.g. secure boots or power-downs, version controls, system software checks, secure updates or assessing vulnerabilities
• CPC Class Codes: H04L 63/10 for controlling access to devices or network resources

Abstract

Systems and computer-readable media are disclosed for utilizing one or more data sources to generate a set of operations. First data may be received from a first data source and second data may be received from a second data source. The first data and second data may be processed by conversion engines to generate a first set of common data and a second set of common data. These sets of common data may be locally stored. A processing engine may analyze these sets of common data to detect one or more predefined events. A set of operations associated with the detected predefined events may be generated. The set of operations may be transmitted to a user device.

Claims

1. A system, comprising:

at least one processor;

a communication interface; and

memory storing computer-readable instructions that, when executed by the at least one processor, cause the system to;

determine, by an automated service initiation engine, that a combination of a first value of a first common data field and a second value of a second common data field is indicative of a predefined event, wherein the first common data field and the second common data field have been flagged as trusted data fields by a rules engine, and wherein the first common data field has been flagged as a trusted data field by the rules engine based on an analysis comprising;

assigning, by the rules engine, a preliminary score to the first common data field based on a first set of rules;

calculating, by the rules engine, a first confidence level for the first common data field based on a second set of rules;

determining, by the rules engine, whether the first confidence level is above a first threshold; and

flagging, by the rules engine and responsive to determining that the first confidence level is above the first threshold, the first common data field as a trusted data field;

calculate, by the automated service initiation engine and based on one or more rules from the rules engine, a confidence level for the predefined event;

determine, by the automated service initiation engine, whether the confidence level for the predefined event is above a threshold;

generate, by the automated service initiation engine and responsive to a determination that the confidence level for the predefined event is above the threshold, a set of operations, the set of operations comprising a first plurality of operations to be completed by a user;

transmit, by the automated service initiation engine, the set of operations to a user device associated with the user;

receive, by the automated service initiation engine and from the user device, a notification that the user has completed a first operation in the set of operations;

generate, by the automated service initiation engine and responsive to receiving the notification that the user has completed the first operation in the set of operations, an updated set of operations, the updated set of operations comprising a second plurality of operations to be completed by the user; and

transmit, by the automated service initiation engine, the updated set of operations to the user device associated with the user.

2. The system of claim 1, wherein the computer-readable instructions, when executed by the at least one processor, further cause the system to:

initiate, by a sourcing engine, a first real-time data feed with a first data source;

initiate, by the sourcing engine, a second real-time data feed with a second data source;

receive, by the sourcing engine, a first field name and the first value, wherein the first value is associated with the first field name from the first real-time data feed; and

receive, by the sourcing engine, a second field name and the second value, wherein the second value is associated with the second field name from the second real-time data feed.

3. The system of claim 2, wherein the computer-readable instructions, when executed by the at least one processor, further cause the system to:

send, by the sourcing engine, the first field name and the first value to a first conversion engine; and

send, by the sourcing engine, the second field name and the second value to a second conversion engine.

4. The system of claim 3, wherein the computer-readable instructions, when executed by the at least one processor, further cause the system to:

map, by the first conversion engine, the first field name to the first common data field;

populate, by the first conversion engine and based on mapping the first field name to the first common data field, the first common data field with the first value;

map, by the second conversion engine, the second field name to the second common data field; and

populate, by the second conversion engine and based on mapping the second field name to the second common data field, the second common data field with the second value.

5. The system of claim 1, wherein a first operation in the set of operations comprises a selectable Internet link to an online web portal.

6. A computer-assisted method of determining a set of operations to be transmitted to a user device, the computer-assisted method comprising:

determining, by an automated service initiation engine, that a combination of a first value of a first common data field and a second value of a second common data field is indicative of a predefined event, wherein the first common data field and the second common data field have been flagged as trusted data fields by a rules engine, and wherein the first common data field has been flagged as a trusted data field by the rules engine based on an analysis comprising;

assigning, by the rules engine, a preliminary score to the first common data field based on a first set of rules;

calculating, by the rules engine, a first confidence level for the first common data field based on a second set of rules;

determining, by the rules engine, whether the first confidence level is above a first threshold; and

flagging, by the rules engine and responsive to determining that the first confidence level is above the first threshold, the first common data field as a trusted data field;

calculating, by the automated service initiation engine and based on one or more rules from the rules engine, a confidence level for the predefined event;

determining, by the automated service initiation engine, whether the confidence level for the predefined event is above a threshold;

generating, by the automated service initiation engine and responsive to a determination that the confidence level for the predefined event is above the threshold, a set of operations, the set of operations comprising a first plurality of operations to be completed by a user;

transmitting, by the automated service initiation engine, the set of operations to a user device associated with the user;

receiving, by the automated service initiation engine and from the user device, a notification that the user has completed a first operation in the set of operations;

generating, by the automated service initiation engine and responsive to receiving the notification that the user has completed the first operation in the set of operations, an updated set of operations, the updated set of operations comprising a second plurality of operations to be completed by the user; and

transmitting, by the automated service initiation engine, the updated set of operations to the user device associated with the user.

7. The computer-assisted method of claim 6, further comprising:

initiating, by a sourcing engine, a first real-time data feed with a first data source;

initiating, by the sourcing engine, a second real-time data feed with a second data source;

receiving, by the sourcing engine, a first field name and the first value, wherein the first value is associated with the first field name from the first real-time data feed; and

receiving, by the sourcing engine, a second field name and the second value, wherein the second value is associated with the second field name from the second real-time data feed.

8. The computer-assisted method of claim 7, further comprising:

transmitting, by the sourcing engine, the first field name and the first value to a first conversion engine; and

transmitting, by the sourcing engine, the second field name and the second value to a second conversion engine.

9. The computer-assisted method of claim 8, further comprising:

mapping, by the first conversion engine, the first field name to the first common data field;

populating, by the first conversion engine and based on mapping the first field name to the first common data field, the first common data field with the first value;

mapping, by the second conversion engine, the second field name to the second common data field; and

populating, by the second conversion engine and based on mapping the second field name to the second common data field, the second common data field with the second value.

10. The computer-assisted method of claim 6, wherein a first operation in the set of operations comprises a selectable Internet link to an online web portal.

11. One or more non-transitory computer-readable media storing instructions that, when executed by a computer system comprising at least one processor and memory, cause the computer system to:

determine, by an automated service initiation engine, that a combination of a first value of a first common data field and a second value of a second common data field is indicative of a predefined event, wherein the first common data field and the second common data field have been flagged as trusted data fields by a rules engine, and wherein the first common data field has been flagged as a trusted data field by the rules engine based on an analysis comprising;

assigning, by the rules engine, a preliminary score to the first common data field based on a first set of rules;

calculating, by the rules engine, a first confidence level for the first common data field based on a second set of rules;

determining, by the rules engine, whether the first confidence level is above a first threshold; and

flagging, by the rules engine and responsive to determining that the first confidence level is above the first threshold, the first common data field as a trusted data field;

calculate, by the automated service initiation engine and based on one or more rules from the rules engine, a confidence level for the predefined event;

determine, by the automated service initiation engine, whether the confidence level for the predefined event is above a threshold;

generate, by the automated service initiation engine and responsive to a determination that the confidence level for the predefined event is above the threshold, a set of operations, the set of operations comprising a first plurality of operations to be completed by a user;

transmit, by the automated service initiation engine, the set of operations to a user device associated with the user;

receive, by the automated service initiation engine and from the user device, a notification that the user has completed a first operation in the set of operations;

generate, by the automated service initiation engine and responsive to receiving the notification that the user has completed the first operation in the set of operations, an updated set of operations, the updated set of operations comprising a second plurality of operations to be completed by the user; and

transmit, by the automated service initiation engine, the updated set of operations to the user device associated with the user.

12. The one or more non-transitory computer-readable media of claim 11, wherein the instructions, when executed by the computer system, further cause the computer system to:

initiate, by a sourcing engine, a first real-time data feed with a first data source;

initiate, by the sourcing engine, a second real-time data feed with a second data source;

receive, by the sourcing engine, a first field name and the first value, wherein the first value is associated with the first field name from the first real-time data feed; and

receive, by the sourcing engine, a second field name and the second value, wherein the second value is associated with the second field name from the second real-time data feed.

13. The one or more non-transitory computer-readable media of claim 12, wherein the instructions, when executed by the computer system, further cause the computer system to:

send, by the sourcing engine, the first field name and the first value to a first conversion engine;

send, by the sourcing engine, the second field name and the second value to a second conversion engine;

map, by the first conversion engine, the first field name to the first common data field;

populate, by the first conversion engine and based on mapping the first field name to the first common data field, the first common data field with the first value;

map, by the second conversion engine, the second field name to the second common data field; and

populate, by the second conversion engine and based on mapping the second field name to the second common data field, the second common data field with the second value.

14. The one or more non-transitory computer-readable media of claim 11, wherein a first operation in the set of operations comprises a selectable Internet link to an online web portal.