Methods and systems for controlling inter-agency, incident scene communications

• US 10,027,801 B1
• Filed: 04/04/2017
• Issued: 07/17/2018
• Est. Priority Date: 04/04/2017
• Status: Active Grant

• Current Assignee: Motorola Solutions, Inc.
• Original Assignee: Motorola Solutions, Inc.
• Inventors: Subramanyam, Srividya G., Senese, Thomas J.
• Primary Examiner(s): WOO, STELLA L
• Application Number:
  US15/479,161
• Time in Patent Office: 469 Days
• Field of Search: None
• CPC Class Codes: H04M 2203/2044 Group features, e.g. closed user group
• CPC Class Codes: H04M 3/42348 Location-based services which utilize the location information of a target
• CPC Class Codes: H04M 3/5116 for emergency applications
• CPC Class Codes: H04M 3/56 Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities video conference systems H04N7/15
• CPC Class Codes: H04W 4/021 Services related to particular areas, e.g. point of interest [POI] services, venue services or geofences
• CPC Class Codes: H04W 4/08 User group management
• CPC Class Codes: H04W 4/10 Push-to-Talk [PTT] or Push-On-Call services
• CPC Class Codes: H04W 76/50 for emergency connections

Abstract

Methods and systems for controlling inter-agency, incident scene communications. One method includes storing, in a memory of a first dispatch device of a first agency, subscription information from a second agency. The method further includes establishing a geo-fence surrounding an incident and a talk group that allows communication devices to communicate with each other within the geo-fence. The method further includes identifying the second agency based on the geo-fence and transmitting a request to the second agency based on incident information and the subscription information. The request includes role information based on the incident information. The method further includes receiving information relating to an available communication device affiliated with the second agency. The available communication device is selected based on the role information. The method further includes transmitting instructions to the available communication device to control the available communication device to join the talk group.

Claims

1. A method of controlling inter-agency, incident scene communications, the method comprising:

storing, in a memory of a first dispatch device of a first agency, subscription information from a second agency, the subscription information including a first severity level indicating an ability of the second agency to provide assistance to the first agency;

establishing, in response to an identification of an incident and with an electronic processor of the first dispatch device, a geo-fence surrounding the incident and a talk group that allows communication devices to communicate with each other within the geo-fence;

identifying, with the electronic processor, the second agency based on the geo-fence;

determining, with the electronic processor, a second severity level of the incident;

comparing, with the electronic processor, the second severity level of the incident to the first severity level;

determining, with the electronic processor, that the second severity level of the incident corresponds to the first severity level;

transmitting, from a network interface of the first dispatch device and in response to determining that the second severity level of the incident corresponds to the first severity level, a request to a second dispatch device of the second agency, the request including role information;

receiving, via the network interface of the first dispatch device from the second dispatch device, information relating to an available communication device affiliated with the second agency, the available communication device being selected based on the role information; and

transmitting, by the network interface of the first dispatch device to the available communication device, instructions to control the available communication device to join the talk group.

2. The method of claim 1, wherein receiving the information relating to the available communication device includes receiving, via the network interface of the first dispatch device from the second dispatch device, information relating to a plurality of available communication devices affiliated with the second agency, the information including at least one of the group consisting of location information, experience information, and skill information.

3. The method of claim 2, further comprising:

selecting the available communication device from the plurality of available communication devices based on at least one of the group consisting of the location information, the experience information, and the skill information.

4. The method of claim 3, further comprising:

establishing a second talk group that allows communication devices to communicate with each other within the geo-fence;

selecting a second available communication device from the plurality of available communication devices based on the role information of the second available communication device; and

transmitting, by the network interface of the first dispatch device to the second available communication device, second instructions to control the second available communication device to join the second talk group.

5. The method of claim 1, further comprising:

storing, in the memory of the first dispatch device, second subscription information from a third agency, the second subscription information including a third severity level indicating an ability of the third agency to provide assistance to the first agency, the third severity level being different than the first severity level of the second agency;

and

determining, in response to the identification of the incident and with the electronic processor of the first dispatch device, whether to send a second request to the third agency based on a comparison of the second severity level of the incident to the third severity level.

6. The method of claim 5, further comprising:

determining, with the electronic processor of the first dispatch device, that the second severity level of the incident corresponds to the third severity level; and

transmitting, from the network interface of the first dispatch device, the second request to a third dispatch device of the third agency in response to determining that the second severity level of the incident corresponds to the third severity level, the second request including second role information.

7. The method of claim 6, further comprising:

receiving, via the network interface of the first dispatch device from the third dispatch device, information relating to a second available communication device affiliated with the third agency, the second available communication device being selected based on the second role information; and

transmitting, by the network interface of the first dispatch device to the second available communication device, second instructions to control the second available communication device to join the talk group.

8. The method of claim 5, further comprising:

determining, with the electronic processor of the first dispatch device, that the second severity level of the incident does not correspond to the third severity level;

determining, with the electronic processor of the first dispatch device, an updated severity level of the incident in response to at least one condition of the incident changing;

determining, with the electronic processor of the first dispatch device, that the updated severity level of the incident corresponds to the third severity level; and

transmitting, from the network interface of the first dispatch device, the second request to a third dispatch device of the third agency in response to determining that the updated severity level of the incident corresponds to the third severity level, the second request including updated role information.

9. The method of claim 8, further comprising:

receiving, via the network interface of the first dispatch device from the third dispatch device, information relating to a second available communication device affiliated with the third agency, the second available communication device being selected based on the updated role information; and

transmitting, by the network interface of the first dispatch device to the second available communication device, second instructions to control the second available communication device to join the talk group.

10. The method of claim 1, further comprising:

receiving, via the network interface of the first dispatch device from the second dispatch device, an updated first severity level; and

storing, in the memory of the first dispatch device, the updated first severity level.

11. The method of claim 1, further comprising identifying, with a second electronic processor of the second dispatch device, the available communication device based on the role information.

12. A first dispatch device of a first agency, the first dispatch device comprising:

a memory configured to store subscription information from a second agency, the subscription information including a first severity level indicating an ability of the second agency to provide assistance to the first agency;

a network interface configured to communicate with a second dispatch device of the second agency; and

an electronic processor configured to

establish, in response to an identification of an incident, a geo-fence surrounding the incident and a talk group that allows communication devices to communicate with each other within the geo-fence,

identify the second agency based on the geo-fence,

determine a second severity level of the incident,

compare the second severity level of the incident to the first severity level,

determine that the second severity level of the incident corresponds to the first severity level,

transmit, via the network interface and in response to determining that the second severity level of the incident corresponds to the first severity level, a request to the second dispatch device, the request including role information,

receive, via the network interface from the second dispatch device, information relating to an available communication device affiliated with the second agency, the available communication device being selected based on the role information, and

transmit instructions, via the network interface, to the available communication device to control the available communication device to join the talk group.

13. The first dispatch device of claim 12, wherein the electronic processor is further configured to

receive information relating to a plurality of available communication devices affiliated with the second agency, the information including at least one of the group consisting of location information, experience information, and skill information;

and

select the available communication device from the plurality of available communication devices based on at least one of the group consisting of the location information, the experience information, and the skill information.

14. The first dispatch device of claim 13, wherein the electronic processor is further configured to

establish a second talk group that allows communication devices to communicate with each other within the geo-fence;

select a second available communication device from the plurality of available communication devices based on the role information of the second available communication device; and

transmit second instructions, via the network interface, to the second available communication device to control the second available communication device to join the second talk group.

15. The first dispatch device of claim 12, wherein the electronic processor is further configured to

store second subscription information from a third agency in the memory, the second subscription information including a third severity level indicating an ability of the third agency to provide assistance to the first agency, the third severity level being different than the first severity level of the second agency;

and

determine, in response to the identification of the incident, whether to send a second request to the third agency based on a comparison of the second severity level of the incident to the third severity level.

16. The first dispatch device of claim 15, wherein the electronic processor is further configured to

determine that the second severity level of the incident corresponds to the third severity level;

and

transmit, via the network interface, the second request to a third dispatch device of the third agency in response to determining that the second severity level of the incident corresponds to the third severity level, the second request including second role information.

17. The first dispatch device of claim 16, wherein the electronic processor is further configured to

receive, via the network interface from the third dispatch device, information relating to a second available communication device affiliated with the third agency, the second available communication device being selected based on the second role information;

and

transmit, via the network interface to the second available communication device, second instructions to control the second available communication device to join the talk group.

18. The first dispatch device of claim 15, wherein the electronic processor is further configured to

determine that the second severity level of the incident does not correspond to the third severity level;

determine an updated severity level of the incident in response to at least one condition of the incident changing;

determine that the updated severity level of the incident corresponds to the third severity level;

transmit, via the network interface, the second request to a third dispatch device of the third agency in response to determining that the updated severity level of the incident corresponds to the third severity level, the second request including updated role information;

receive, via the network interface from the third dispatch device, information relating to a second available communication device affiliated with the third agency, the second available communication device being selected based on the updated role information; and

transmit second instructions, via the network interface, to the second available communication device to control the second available communication device to join the talk group.

19. The first dispatch device of claim 12, further comprising a second electronic processor of the second dispatch device, wherein the second electronic processor identifies the available communication device based on the role information.

20. The first dispatch device of claim 12, wherein the electronic processor is further configured to

receive, via the network interface from the second dispatch device, an updated first severity level;

and

store the updated first severity level in the memory.