Intelligent alert suppression

• US 10,037,411 B2
• Filed: 04/18/2016
• Issued: 07/31/2018
• Est. Priority Date: 12/30/2015
• Status: Active Grant

• Current Assignee: Cerner Innovation, Inc. (Oracle Corporation)
• Original Assignee: Cerner Innovation, Inc. (Oracle Corporation)
• Inventors: Bala, Ramachandran Koduvayur, Karra, Damodar Reddy
• Primary Examiner(s): Blount, Eric M
• Application Number:
  US15/131,231
• Publication Number:
  US 20170193801A1
• Time in Patent Office: 834 Days
• Field of Search: 340500, 340501, 3405731, 600300
• CPC Class Codes: G16H 40/60 for the operation of medical equipment or devices
• CPC Class Codes: G16H 40/63 for local operation
• CPC Class Codes: G16H 40/67 for remote operation
• CPC Class Codes: G16H 50/30 for calculating health indices; for individual health risk assessment
• CPC Class Codes: G16Z 99/00 Subject matter not provided for in other main groups of this subclass

Abstract

Methods, systems, and computer-readable media are provided for intelligent suppression of alerts. Alerts may be evaluated prior to presentation to determine whether to present the alert or suppress the alert to reduce alert fatigue. The evaluation includes analysis of the alert including specific alert parameters. Alert parameters include, but are not limited to, an age of the patient, one or more diagnoses of the patient, one or more problems of the patient, etc. Additional parameters that may be evaluated include an alert severity score, a threshold value, and an override rate. Alerts that qualify may be suppressed and the suppressed alerts may be provided as non-interruptive alerts (i.e., alerts that may be presented but do not require action in order to continue with a workflow).

Claims

1. A system for suppressing alerts, the system comprising:

one or more processors of an alert suppression engine; and

one or more computer storage media storing computer-executable instructions that, when executed by the one or more processors of the alert suppression engine, implement a method comprising;

receiving two or more alert parameters associated with an alert, wherein alert parameters include a patient age, patient diagnoses, or a patient problem;

associating each of the two or more alert parameters with a weight value;

identifying an alert category for the alert;

identifying a severity level for the alert;

identifying a severity score associated with the severity level; and

suppressing the alert when the weight value is greater than a threshold value for the alert.

2. The system of claim 1, wherein the method further comprises identifying an override rate for the alert.

3. The system of claim 1, wherein the method further comprises associating a matching value to each alert parameter based on whether the alert parameters match historical alert information.

4. The system of claim 3, wherein the matching value is a percent value.

5. The system of claim 3, wherein the alert parameters are identified as an exact match to historical information or a partial match to historical alert information.

6. The system of claim 1, wherein the method further comprises communicating alert and details regarding the suppression to a database.

7. The system of claim 6, wherein the method further comprises providing the alert as a non-interruptive alert.

8. A computerized method carried out by an alert suppression engine having at least one processor for suppressing alerts, the method comprising:

receiving two or more alert parameters associated with an alert, wherein alert parameters include a patient age, a patient diagnosis, or a patient problem;

associating each of the two or more alert parameters with a weight value;

identifying an alert category for the alert;

identifying a severity level for the alert;

identifying a severity score associated with the severity level; and

suppressing the alert when the weight value is greater than a threshold value for the alert.

9. The computerized method of claim 8, further comprising identifying an override rate for the alert.

10. The computerized method of claim 8, further comprising providing the alert as a non-interruptive alert.

11. The computerized method of claim 8, further comprising associating a matching value to each alert parameter based on whether the alert parameters match historical alert information.

12. The computerized method of claim 11, wherein the alert parameters are identified as an exact match to historical information or a partial match to historical alert information.

13. The computerized method of claim 11, wherein the matching value is a percent value.

14. One or more non-transitory computer-readable media having computer-executable instructions embodied thereon that, when executed, perform a method of suppressing alerts, the method comprising:

receiving two or more alert parameters for an alert, wherein the alert parameters include a patient age, one or more patient diagnoses, or one or more patient problems;

identifying an alert category for the alert;

identifying an override rate for the alert category;

identifying a severity level for the alert;

identifying a severity score associated with the severity level;

determining whether the alert matches at least one historical alert record;

assigning matching values to each of the two or more parameters based on the determination whether the alert matches at least one historical alert record;

calculating a weight value; and

suppressing the alert when the weight value is greater than a threshold value such that the alert is a suppressed alert.

15. The media of claim 14, wherein the alert is at least an exact match or a partial match to the at least one historical alert record.

16. The media of claim 14, further comprising providing the suppressed alert to a database for analysis.

17. The media of claim 14, further comprising providing the suppressed alert as a non-interruptive alert.

18. The media of claim 14, wherein the two or more parameters are received when a conflict is detected during an order entry process.