Automated teller machine (ATM) interface

• US 10,037,542 B2
• Filed: 11/14/2013
• Issued: 07/31/2018
• Est. Priority Date: 11/14/2013
• Status: Active Grant

• Current Assignee: Wells Fargo Bank NA (Wells Fargo & Company)
• Original Assignee: Wells Fargo Bank NA (Wells Fargo & Company)
• Inventors: Ellis, Stephen M., Sahni, Bipin, Hatch, David, Razzaq, Shahid
• Primary Examiner(s): Schmucker, Michael W
• Application Number:
  US14/080,374
• Publication Number:
  US 20150134430A1
• Time in Patent Office: 1,720 Days
• Field of Search: 705 141
• CPC Class Codes: G06Q 30/0241 Advertisements
• CPC Class Codes: G06Q 30/0269 based on user profile or attribute
• CPC Class Codes: G07F 19/20 Automatic teller machines [ATMs]
• CPC Class Codes: G07F 19/206 Software aspects at ATMs
• CPC Class Codes: G07F 9/001 Interfacing with vending machines using mobile or wearable devices

Abstract

One or more embodiments of techniques or systems for intelligent data presentation are provided herein. Data can be presented on similar devices having different characteristics in different manners. For example, data may be rendered in a first manner on a first device having one monitor, the same data may be rendered in a second manner on a second device having two displays or a different display size. Financial information, sales data, banking information, etc. may be presented in a variety of ways based on capabilities or properties of a device accessing the information or data. Similarly, renderings may be selected based on interaction capabilities or interaction options a user may have with different renderings or presentations. In other embodiments, user interaction with an automated teller machine (ATM), call center, vehicle, or other interface can be based on device properties or device capabilities.

Claims

1. An automated teller machine, comprising:

an input device comprising a touch screen or a keypad, and

a display;

an image capture component that captures a plurality of photo or video image frames of an area in front of the automated teller machine and determines a number of people in the area,

wherein the determining of people in the area, by a data engine, processes the plurality of photo or video image frames via image analysis using directed or undirected model classification approaches;

a privacy component that selects a security mode based on the number of people in the area, wherein a high security mode is selected in response to there being a plurality of people in the area and a low security mode is selected in response to there being a single person in the area;

a detection component that detects one or more user interactions with the automated teller machine based on an analysis of the plurality of photo or video image frames; and

a presentation component that processes one or more financial transactions at the automated teller machine based on the one or more user interactions, and wherein the presentation component renders account information based on the security mode, wherein sensitive account information is hidden in the high security mode and sensitive account information is displayed in the low security mode.

2. The automated teller machine of claim 1, wherein at least one user interaction of the one or more user interactions is a gesture or a wave.

3. The automated teller machine of claim 2, wherein the presentation component renders a pointer that allows a user to virtually interact with the automated teller machine based on the one or more user interactions, and wherein the allowed virtual interaction results from a mapping, by a learning component, of a set of the one or more user interactions to a set of automated teller machine functions enabled by the pointer.

4. The automated teller machine of claim 1, wherein at least one financial transaction of the one or more financial transactions comprises a transfer of funds or a withdrawal of funds.

5. The automated teller machine of claim 1, the automated teller machine further comprising a deposit slot for accepting one or more deposits.

6. The automated teller machine of claim 1, the automated teller machine further comprising a card reader for accepting one or more banking cards.

7. The automated teller machine of claim 1, the automated teller machine further comprising a cash dispenser that dispenses funds based on the one or more user interactions.

8. The automated teller machine of claim 1, further comprising:

a microphone that records ambient noise, wherein the detection component analyzes the ambient noise and determines the number of people in the area based on distinguishing voices.

9. An automated teller machine, comprising:

an input device comprising a touch screen or a keypad,

a display, and

a cash dispenser;

an image capture component that receives one or more user interactions with the automated teller machine and captures a plurality of video or photo image frames of an area in front of the automated teller machine and determines a number of people in the area,

wherein the determining of people in the area, by a data engine, processes the plurality of video or photo image frames via image analysis using directed or undirected model classification approaches;

a privacy component that selects a security mode based on the number of people in the area, wherein a high security mode is selected in response to there being a plurality of people in the area and a low security mode is selected in response to there being a single person in the area; and

a presentation component that;

renders account information of a user or one or more advertisements on the display of the automated teller machine based on the one or more user interactions and the security mode, wherein the presentation component renders account information based on the security mode, wherein sensitive account information is hidden in the high security mode and sensitive account information is displayed in the low security mode; and

processes one or more financial transactions based on the one or more user interactions.

10. The automated teller machine of claim 9, wherein the presentation component renders the one or more advertisements on the display of the automated teller machine based on one or more remote user interactions.

11. The automated teller machine of claim 9, wherein the presentation component renders the one or more advertisements based on receiving no user interactions from the input device.

12. The automated teller machine of claim 9, the automated teller machine further comprising one or more speakers for presenting one or more portions of the account information or one or more available options in audio format.

13. The automated teller machine of claim 12, the automated teller machine further comprising a microphone for determining an ambient noise level.

14. The automated teller machine of claim 13, wherein a volume for the one or more speakers is based on the ambient noise level.