Perpetual communication session: portability/reusability across applications, networks and devices

• US 10,043,204 B2
• Filed: 02/02/2015
• Issued: 08/07/2018
• Est. Priority Date: 02/02/2014
• Status: Active Grant

• Current Assignee: Ushur, Inc.
• Original Assignee: Ushur, Inc.
• Inventors: Peter, Henry Thomas, Narasimha, Dayanand, Sadasiva, Simha
• Primary Examiner(s): Nguyen, Tammy
• Application Number:
  US14/612,256
• Publication Number:
  US 20150221007A1
• Time in Patent Office: 1,282 Days
• Field of Search: 709229
• CPC Class Codes: G06Q 30/0613 Third-party assisted
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]
• CPC Class Codes: H04L 51/18 Commands or executable codes
• CPC Class Codes: H04L 67/141 Setup of application sessions admission control or resource allocation in data switching networks H04L47/70
• CPC Class Codes: H04L 67/142 Managing session states for stateless protocols; Signalling session states; State transitions; Keeping-state mechanisms
• CPC Class Codes: H04L 67/146 Markers for unambiguous identification of a particular session, e.g. session cookie or URL-encoding

Abstract

A System with mechanisms that allows for creating, storing and resuming a session without being bound by time is proposed here. In a system that allows for communication between parties when one side of the party has an account with the system whereas others who are trying to reach this party do not, creating a session and allowing for the same users to come back to resume the session is proposed. Resuming the Session by any of the associated users to the session is supported. This session can be operated through various applications such as voice, video and chat and be accessed in various networks such as the internet and telephone network as well as across devices such as web browser, smart device apps and mobile phones with SMS capability. The system proposed supports porting and reusability of the session across networks, applications and devices.

Claims

1. A persistent session manager system that is capable of analyzing an input session URL to find if such a session can be detected in its memory or from a persistent store, to retrieve such a session for a user, or to generate a new one for the user if none can be found, the system comprising:

a persistent session cache that is able to create and manage a communication session and its related information in the cache;

a session cache with a URL analyzer that can either find all the parameters in the URL itself and identify the relevant session or support another mapping of a shorter session URL to a longer URL form and then find additional information using a URL mapping mechanism that is stored in the cache as well as in a persistent store;

the session cache further for detecting the existence of a perpetual session identifier for the conversation or for generating a new perpetual session identifier if one does not exist;

a session retriever for controlling access to the session cache based on frequency of use and for moving the session cache to an actively used store when frequency is a predetermined lesser amount;

the session retriever further for moving the session cache to a rarely used store when the frequency of a session access is a predetermined lower frequency;

a session manager for executing various other policies including controlling the life-time of the session, associating various other features to the stored sessions, including monitoring for some user events, and for invoking the session and connecting users to it; and

a persistent resource manager for handling all of the content related to a session, such as a recorded voice, video, or other media asset to be delivered as part of the session as images or other content files, and wherein the persistent resource manager operates within the realm of a session wherein all the URLs pointing to the resource are within a session although the same content can be accessed by other sessions, said persistent resource manager further comprising;

a resource cache that is able to store media contents and generate a new URL for them if none exists;

a resource identifier to identify media contents uniquely through a URL for each and apply those URLs within a session context and for delivering all of the URLs associated with a particular Session URL;

a resource retriever that, when given a URL, delivers the media contents for that URL;

a resource store for selectively storing the media contents in cache, in either an actively used store or in a rarely used store; and

a controller for enabling the swapping of media contents from memory to the store based on frequency of usage.

2. The system of claim 1 wherein the session manager further is enabled to present to a user the entire history of an older conversation between two or more users and enable the user to re-establish the conversation from where the users previously left off.

3. The system of claim 1 wherein the session manager further is enabled to provide privacy to the users in the conversation by preventing the users'"'"' identity or mode of access to be revealed to other involved users by the involved users.

4. The system of claim 1 wherein the session manager further is enabled to send and receive emails when users are offline and to present to a user the history of a perpetual session conversation and to enable users to continue to converse over email by responding to the session manger which translates said perpetual session conversation using the identifier and contacts the right user for continued conversation.

5. The system of claim 1 wherein the session manager further enables the users to change the attributes of said session so that they can be retrieved for information gathering but cannot be used for future engagements.

6. The system of claim 5 wherein the session manager further enables the users to completely remove the session information so that after this the users can no longer engage with and through the session history but rather must engage as a new session which itself may or may not lead to a session.

7. The system of claim 1 wherein, based on the URL that the user may initially use to arrive at the persistent session manger system, a session will not be allowed regardless of whether any information is embedded in that URL or found out by a mapping from the URL where the mapping is provided by the system.

8. The system of claim 1 wherein the session manager is able to continue the conversation between two users, one on email and another on chat without forcing users to switch to the mode of the other user.