Automatic internet activation for registered user device upon detecting its device identifier on network of hospitality establishment during active reservation

• US 10,044,724 B2
• Filed: 08/23/2015
• Issued: 08/07/2018
• Est. Priority Date: 05/08/2012
• Status: Active Grant

• Current Assignee: Guest-tek Interactive Entertainment Ltd.
• Original Assignee: GUST TEK Interactive Entertainment Limited
• Inventors: Warrick, Peter S., Wookey, Joshua M., Ong, David T., McBeth, Ian S., Ziebart, Darren T., MacMillan, Andrew T.
• Primary Examiner(s): Armouche, Hadi S
• Assistant Examiner(s): Lapian, Alexander R
• Application Number:
  US14/833,112
• Publication Number:
  US 20150365421A1
• Time in Patent Office: 1,080 Days
• CPC Class Codes: G06F 16/951 Indexing; Web crawling techniques
• CPC Class Codes: G06F 16/955 using information identifiers, e.g. uniform resource locators [URL]
• CPC Class Codes: G06F 21/31 User authentication
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events
• CPC Class Codes: G06Q 50/12 Hotels or restaurants
• CPC Class Codes: H04L 2101/622 Layer-2 addresses, e.g. medium access control [MAC] addresses
• CPC Class Codes: H04L 61/103 across network layers, e.g. resolution of network layer into physical layer addresses or address resolution protocol [ARP]
• CPC Class Codes: H04L 61/5014 using dynamic host configuration protocol [DHCP] or bootstrap protocol [BOOTP]
• CPC Class Codes: H04L 63/02 for separating internal from external traffic, e.g. firewalls
• CPC Class Codes: H04L 63/0876 based on the identity of the terminal or configuration, e.g. MAC address, hardware or software configuration or device fingerprint
• CPC Class Codes: H04L 63/10 for controlling access to devices or network resources
• CPC Class Codes: H04L 63/102 Entity profiles

Abstract

A service controller includes a network interface for coupling to a local area network of a hospitality establishment, and one or more processors coupled to the network interface. The one or more processors are configured to detect a device identifier of a user device on a local area network of a hospitality establishment, determine whether a guest of the hospitality establishment is associated with the device identifier, and automatically activate a service for the user device at the hospitality establishment in response to detecting the device identifier on the local area network when a guest of the hospitality establishment is determined to be associated with the device identifier.

Claims

1. A method comprising:

detecting a device identifier of a user device in network traffic transmitted on a local area network of a hospitality establishment;

determining that the device identifier is not already cleared for Internet access from the local area network;

after determining the device identifier to not already be cleared for Internet access from the local area network, querying a reservation database of the hospitality establishment to determine whether the device identifier corresponds to a registered device of an active reservation of the hospitality establishment;

when determining that the device identifier corresponds to at least one registered device of at least one active reservation of the hospitality establishment, determining an initial zone of the hospitality establishment at which the user device is located, the hospitality establishment having a plurality of different zones from which Internet access can be requested;

adding a device-specific rule to a firewall controlling access between the local area network of the hospitality establishment and the Internet, the device-specific rule causing the firewall to allow the user device to access the Internet from the local area network while the user device is located in the initial zone;

wherein adding the device-specific rule to the firewall automatically activates Internet access for the user device from the initial zone and prevents the user device from needing to display a login portal before gaining access to the Internet while the user device is in the initial zone;

setting an Internet access expiry time for the device-specific rule according to a default Internet access time entitlement of the initial zone, wherein at least two of the plurality of different zones at the hospitality establishment have different default Internet access time entitlements;

monitoring when the Internet access expiry time is reached; and

after determining that the Internet access expiry time has been reached, removing the device-specific rule for the user device from the firewall thereby deactivating Internet access for the user device from the initial zone;

wherein the firewall is preconfigured to by default prevent unauthorized user devices from accessing the Internet from the local area network and to cause the unauthorized user devices to display the login portal.

2. The method of claim 1, wherein a particular reservation of the hospitality establishment is defined as an active reservation when a start-time of the particular reservation has been reached and an end-time of the particular reservation has not yet been reached.

3. The method of claim 1, wherein a particular reservation of the hospitality establishment is defined as an active reservation when current time is within a first predetermined duration before a start-time of the particular reservation or when the current time is within a second predetermined duration after an end-time of the particular reservation.

4. The method of claim 1, wherein the reservation database stores a plurality of guest reservations of the hospitality establishment and each of the guest reservations may include one or more registered devices.

5. The method of claim 1, wherein the detected device identifier is the user device'"'"'s media access control (MAC) address.

6. The method of claim 1, further comprising detecting the device identifier in a dynamic host configuration protocol (DHCP) message transmitted on the local area network of the hospitality establishment.

7. The method of claim 1, further comprising:

when determining that the device identifier corresponds to at least one registered device of at least one active reservation of the hospitality establishment, adding a plurality of device-specific rules to the firewall, each of the device-specific rules causing the firewall to allow the user device to access the Internet from a respective one of the plurality of different zones of the hospitality establishment;

setting a plurality of Internet access expiry times for the user device, each of the Internet access expiry times corresponding one of the device-specific rules and at least two of the Internet access expiry times being different from one another; and

monitoring when each of the Internet access expiry times is reached; and

after determining that a particular Internet access expiry time has been reached, removing the device-specific rule corresponding to the particular Internet access expiry time from the firewall.

8. An apparatus for controlling Internet access at a hospitality establishment, the apparatus comprising:

a network interface coupled to a local area network of the hospitality establishment; and

one or more processors coupled to the network interface and a storage device;

wherein, by the one or more processors executing a plurality of software instructions loaded from the storage device, the one or more processors are configured to;

detect a device identifier of a user device in network traffic transmitted on the local area network of the hospitality establishment;

determine that the device identifier is not already cleared for Internet access from the local area network;

after determining the device identifier to not already be cleared for Internet access from the local area network, query a reservation database of the hospitality establishment to determine whether the device identifier corresponds to a registered device of an active reservation of the hospitality establishment;

when determining that the device identifier corresponds to at least one registered device of at least one active reservation of the hospitality establishment, determine an initial zone of the hospitality establishment at which the user device is located, the hospitality establishment having a plurality of different zones from which Internet access can be requested;

add a device-specific rule to a firewall controlling access between the local area network of the hospitality establishment and the Internet, the device-specific rule causing the firewall to allow the user device to access the Internet from the local area network while the user device is located in the initial zone;

wherein adding the device-specific rule to the firewall automatically activates Internet access for the user device from the initial zone and prevents the user device from needing to display a login portal before gaining access to the Internet while the user device is in the initial zone;

set an Internet access expiry time for the device-specific rule according to a default Internet access time entitlement of the initial zone, wherein at least two of the plurality of different zones at the hospitality establishment have different default Internet access time entitlements;

monitor when the Internet access expiry time is reached; and

after determining that the Internet access expiry time has been reached, remove the device-specific rule for the user device from the firewall thereby deactivating Internet access for the user device from the initial zone;

wherein the firewall is preconfigured to by default prevent unauthorized user devices from accessing the Internet from the local area network and to cause the unauthorized user devices to display the login portal.

9. The apparatus of claim 8, wherein a particular reservation of the hospitality establishment is defined as an active reservation when a start-time of the particular reservation has been reached and the end-time of the particular reservation has not yet been reached.

10. The apparatus of claim 8, wherein a particular reservation of the hospitality establishment is defined as an active reservation when current time is within a predetermined duration before a start-time of the particular reservation.

11. The apparatus of claim 8, wherein a particular reservation of the hospitality establishment is defined as an active reservation when current time is within a predetermined duration after an end-time of the particular reservation.

12. The apparatus of claim 8, wherein the reservation database stores a plurality of guest reservations of the hospitality establishment and each of the guest reservations may include one or more registered devices.

13. The apparatus of claim 8, wherein the reservation database is a property management system of the hospitality establishment.

14. The apparatus of claim 8, wherein the one or more processors are further configured to:

when determining that the device identifier corresponds to at least one registered device of at least one active reservation of the hospitality establishment, add a plurality of device-specific rules to the firewall, each of the device-specific rules causing the firewall to allow the user device to access the Internet from a respective one of the plurality of different zones of the hospitality establishment;

set a plurality of Internet access expiry times for the user device, each of the Internet access expiry times corresponding one of the device-specific rules and at least two of the Internet access expiry times being different from one another;

monitor when each of the Internet access expiry times is reached; and

after determining that a particular Internet access expiry time has been reached, remove the device-specific rule corresponding to the particular Internet access expiry time from the firewall.

15. The apparatus of claim 8, wherein the plurality of different zones includes different physical areas of the hospitality establishment.

16. The apparatus of claim 8, wherein the plurality of different zones includes different logical partitions of the local area network at the hospitality establishment.

17. A system comprising:

a storage device storing a reservation database having a plurality of guest reservations of a hospitality establishment, wherein each of the guest reservations may include one or more registered devices;

a computer server coupled to the storage device and a local area network of the hospitality establishment; and

a firewall controlling access between the local area network of the hospitality establishment and the Internet;

wherein the computer server is operable to;

detect a device identifier of a user device in network traffic transmitted on the local area network of the hospitality establishment;

determine that the device identifier is not already cleared for Internet access from the local area network;

after determining the device identifier to not already be cleared for Internet access from the local area network, query the reservation database of the hospitality establishment to determine whether the device identifier corresponds to a registered device of an active reservation of the hospitality establishment;

when determining that the device identifier corresponds to at least one registered device of at least one active reservation of the hospitality establishment, determine an initial zone of the hospitality establishment at which the user device is located, the hospitality establishment having a plurality of different zones from which Internet access can be requested;

add a device-specific rule to the firewall, the device-specific rule causing the firewall to allow the user device to access the Internet from the local area network while the user device is located in the initial zone;

wherein adding the device-specific rule to the firewall automatically activates Internet access for the user device from the initial zone and prevents the user device from needing to display a login portal before gaining access to the Internet while the user device is in the initial zone;

set an Internet access expiry time for the device-specific rule according to a default Internet access time entitlement of the initial zone, wherein at least two of the plurality of different zones at the hospitality establishment have different default Internet access time entitlements;

monitor when the Internet access expiry time is reached; and

after determining that the Internet access expiry time has been reached, remove the device-specific rule for the user device from the firewall thereby deactivating Internet access for the user device from the initial zone; and

the firewall is preconfigured to by default prevent unauthorized user devices from accessing the Internet from the local area network and to cause the unauthorized user devices to display the login portal.

18. The system of claim 17, wherein a particular reservation of the hospitality establishment is defined as an active reservation when a start-time of the particular reservation has been reached and an end-time of the particular reservation has not yet been reached.

19. The system of claim 17, wherein a particular reservation of the hospitality establishment is defined as an active reservation when current time is within a first predetermined duration before a start-time of the particular reservation or when the current time is within a second predetermined duration after an end-time of the particular reservation.

20. The system of claim 17, wherein the computer server is further operable to:

when determining that the device identifier corresponds to at least one registered device of at least one active reservation of the hospitality establishment, add a plurality of device-specific rules to the firewall, each of the device-specific rules causing the firewall to allow the user device to access the Internet from a respective one of the plurality of different zones of the hospitality establishment;

set a plurality of Internet access expiry times for the user device, each of the Internet access expiry times corresponding one of the device-specific rules and at least two of the Internet access expiry times being different from one another;

monitor when each of the Internet access expiry times is reached; and

after determining that a particular Internet access expiry time has been reached, remove the device-specific rule corresponding to the particular Internet access expiry time from the firewall.