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Systems and methods of competency assessment, professional development, and performance optimization

  • US 10,049,594 B2
  • Filed: 04/27/2012
  • Issued: 08/14/2018
  • Est. Priority Date: 04/27/2011
  • Status: Active Grant
First Claim
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1. A computer system comprising:

  • a memory storing data descriptive of a plurality of dialogue options, each dialogue option of the plurality of dialogue options comprising conversational text used in two-way interpersonal communication;

    a user interface comprising a display;

    at least one processor coupled to the memory and the user interface; and

    an assessment component for evaluating proficiency of at least one user within one or more competencies, the assessment component being executable by the at least one processor and configured to;

    initiate an interactive scenario associated with the one or more competencies;

    present, via the display as part of the interactive scenario, at least one computer-simulated character oriented to face the at least one user;

    receive, from the at least one user via the user interface, input to start, as part of the interactive scenario, a conversation between the at least one user and at least one computer-simulated character;

    start the conversation in response to receiving the input;

    conduct the conversation to form a back and forth dialogue in which the at least one user converses with the at least one computer-simulated character via a plurality of responses selected from dialogue options of the plurality of dialogue options that are directed to the at least one computer-simulated character and the at least one computer-simulated character converses with the at least one user via communications directed to the at least one user via the display;

    record a score for each response of the plurality of responses selected from the dialogue options of the plurality of dialogue options by the at least one user during the conversation, thereby recording a plurality of scores;

    determine one or more overall scores for the one or more competencies based on the plurality of scores; and

    determine one or more proficiency levels for the one or more competencies demonstrated by the at least one user based on the one or more overall scores.

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