System and method for determining timing of response in a group communication using artificial intelligence
First Claim
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1. A method of receiving information, comprising:
- forming a talkgroup from a plurality of radios;
sending a verbal query via a (push-to-talk) PTT radio of the talkgroup to at least one of the members of the talkgroup;
generating and sending a verbal response to the verbal query from an AI server, the AI server having natural language processing and response capability, after a predetermined verbal response wait time from the talkgroup has expired with no verbal response being generated by the talkgroup; and
prioritizing automated responses to the verbal query in response to changes in incident scene context information determined by the AI server.
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Abstract
Efficient use of channel bandwidth response, response timing, along with the ability to acquire the most accurate and up to date response are provided for management of virtual assistant search queries within a communication system (100). Improved management is obtained using an artificial intelligence (AI) server (104) controlling response activity to a query communication device (102) by incorporating one or more of: adjusting verbosity of responses (158), redirecting queries from the AI server to alternate resources (412), and/or prioritizing of a response (506) based on wait time.
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Citations
39 Claims
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1. A method of receiving information, comprising:
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forming a talkgroup from a plurality of radios; sending a verbal query via a (push-to-talk) PTT radio of the talkgroup to at least one of the members of the talkgroup; generating and sending a verbal response to the verbal query from an AI server, the AI server having natural language processing and response capability, after a predetermined verbal response wait time from the talkgroup has expired with no verbal response being generated by the talkgroup; and prioritizing automated responses to the verbal query in response to changes in incident scene context information determined by the AI server. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17)
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18. A method of receiving information, comprising:
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forming a talkgroup from a plurality of radios; sending a verbal query via a (push-to-talk) PTT radio of the talkgroup to at least one of the members of the talkgroup; generating and sending a verbal response to the verbal query from an AI server, the AI server having natural language processing and response capability, after a predetermined verbal response wait time from the talkgroup has expired with no verbal response being generated by the talkgroup; prioritizing a radio query based on verbal query words having predetermined keyword priority rankings; and re-prioritizing automated verbal responses to the query, from the AI server, in response to changes in incident scene context determined by the AI server, wherein the incident scene context is monitored as part of the query.
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19. A communication system, comprising:
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a plurality of radios having half-duplex functionality, the plurality of radios forming one or more talkgroups; an artificial intelligence (AI) server providing a natural language processing query and response database; a floor controller for scheduling query and response operation; the AI server intelligently interacting with the floor controller to provide responses to verbal queries sent out by one or more radios from the one or more talkgroups; timing of verbal responses of at least one of the AI verbal queries being prioritized based on context information of the communication system; and wherein the AI server prioritizes automated responses to the verbal query in response to changes in incident scene context information determined by the AI server. - View Dependent Claims (23)
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20. The communication system 19, wherein the talkgroup comprises half-duplex radios operating in a narrowband network.
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21. The communication system 19, wherein the talkgroup comprises half-duplex radios operating in a broadband network.
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22. The communication system 19, wherein the talkgroup is a public safety communications talkgroup and the AI server and the floor controller prioritize timing of responses to queries based on context information within the public safety communication system.
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24. The communication system 19, wherein the AI server, without being queried, automatically inserts itself into the talkgroup and sends a response to a query radio of the talkgroup.
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25. The communication system 19, wherein the AI server is automatically assigned upon formation of one or more talkgroups within the communication system.
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26. The communication system 19, wherein a radio member of the talkgroup sends an AI request for the AI server to join the talkgroup.
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27. The communication system 19, wherein the timing for the AI server to respond is further based on a predetermined response wait time within which no verbal response is generated by the one or more talkgroups.
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28. A communication system, comprising,
a push-to-talk (PTT) communication device having talkgroup capability; -
an artificial intelligence (AI) server having language processing and response capability; and a floor controller for interoperatively controlling timing and prioritization of verbal query and verbal response between the PTT communication device and the AI server, wherein the AI server prioritizes automated responses to the verbal query in response to changes in incident scene context information determined by the AI server. - View Dependent Claims (29, 32)
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30. The communication system 28, wherein the talkgroup comprises half-duplex radios operating in a broadband network.
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31. The communication system 28, comprising,
wherein the AI server, without being queried, automatically inserts itself into the talkgroup and sends a response to a query radio of the talkgroup.
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33. The communication system 28, wherein the AI server is automatically assigned upon formation of one or more talkgroups within the communication system.
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34. The communication system 28, wherein a radio member of the talkgroup sends an AI request for the AI server to join the talkgroup.
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35. The communication system 28, wherein the AI server responds to the verbal query after a predetermined verbal response wait time within which a talkgroup has not responded to the verbal query.
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36. A method of receiving information, comprising:
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forming a talkgroup from a plurality of radios; sending a verbal query via a (push-to-talk) PTT radio of the talkgroup to at least one of the members of the talkgroup; generating and sending a verbal response to the verbal query from an AI server, the AI server having natural language processing and response capability, after a predetermined verbal response wait time from the talkgroup has expired with no verbal response being generated by the talkgroup; determining an anticipated response time; and locking the floor control, by the AI server, for the anticipated response time.
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37. A method of receiving information, comprising:
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forming a talkgroup from a plurality of radios; sending a verbal query via a (push-to-talk) PTT radio of the talkgroup to at least one of the members of the talkgroup; generating and sending a verbal response to the verbal query from an AI server, the AI server having natural language processing and response capability, after a predetermined verbal response wait time from the talkgroup has expired with no verbal response being generated by the talkgroup, wherein the AI server provides additional information to the verbal query after a verbal response has been generated by the talkgroup.
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38. A communication system, comprising:
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a plurality of radios having half-duplex functionality, the plurality of radios forming one or more talkgroups; an artificial intelligence (AI) server providing a natural language processing query and response database; a floor controller for scheduling query and response operation; the AI server intelligently interacting with the floor controller to provide responses to verbal queries sent out by one or more radios from the one or more talkgroups; and timing of verbal responses of at least one of the AI verbal queries being prioritized based on context information of the communication system, wherein the AI server provides additional information to the verbal query after a verbal response has been generated by the talkgroup.
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39. A communication system, comprising,
a push-to-talk (PTT) communication device having talkgroup capability; -
an artificial intelligence (AI) server having language processing and response capability; and a floor controller for interoperatively controlling timing and prioritization of verbal query and verbal response between the PTT communication device and the AI server, wherein the AI server provides additional information to the verbal query after a verbal response has been generated by a talkgroup.
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Specification