Factory management system

• US 10,055,703 B2
• Filed: 01/13/2015
• Issued: 08/21/2018
• Est. Priority Date: 01/13/2015
• Status: Active Grant

• Current Assignee: Accenture Global Services Limited (Accenture PLC)
• Original Assignee: Accenture Global Services Limited (Accenture PLC)
• Inventors: Sivakumar, Srinivasan, Prasad, Rajendra T., Koushik, Vijayaraghavan, Maniar, Parikshit, Polisetty, Raghu R., Mariappan, Ganesh, Jeyachandran, Senthil Kumar, Ghosh, Bhaskar, Kurian, Ittoop J.
• Primary Examiner(s): Miller, Alan S
• Application Number:
  US14/595,796
• Publication Number:
  US 20160203434A1
• Time in Patent Office: 1,316 Days
• Field of Search: 705 711- 742
• CPC Class Codes: G06Q 10/0631 Resource planning, allocation, distributing or scheduling for enterprises or organisations
• CPC Class Codes: G06Q 10/063112 Skill-based matching of a person or a group to a task
• CPC Class Codes: G06Q 10/063114 Status monitoring or status determination for a person or group
• CPC Class Codes: G06Q 10/063118 Staff planning in a project environment
• CPC Class Codes: G06Q 10/06316 Sequencing of tasks or work
• CPC Class Codes: G06Q 50/04 Manufacturing
• CPC Class Codes: Y02P 90/30 Computing systems specially adapted for manufacturing

Abstract

A device may receive information associated with a work request. The device may identify a work profile, associated with a group of tasks to perform, and a group of task profiles, associated with estimating a resource demand for performing the group of tasks by a group of resources. The device may generate, based on the work profile and the group of task profiles, a plan identifying the group of tasks, an order for performing the group of tasks, and an estimated resource demand associated with performing the tasks. The device may provide, to a resource device associated with the group of resources, an assignment identifying a task from the group of tasks; may receive, from the resource device, a completion update identifying a completion status associated with the task; may update status information based on the completion update; and may output a status update based on the status information.

Claims

1. A device, comprising:

one or more memories;

a factory management interface,

the factory management interface for receiving user input associated with a work request; and

one or more processors, communicatively coupled to the one or more memories, to;

receive information associated with the work request;

identify a work profile associated with the work request,

the work profile being associated with generating a plan for a group of tasks to be performed in fulfilling the work request;

identify a group of task profiles associated with the group of tasks,

the group of task profiles identifying;

a group of resources associated with performing the group of tasks, and

parameters associated with estimating a resource demand for performing the group of tasks by the group of resources;

generate a plan, associated with the work request, based on the work profile and the group of task profiles,

the plan identifying the group of tasks, an order for performing the group of tasks, and an estimated resource demand associated with performing the group of tasks;

determine a score associated with the plan,

the plan being approved based on determining whether the score satisfies a threshold;

provide, to a resource device associated with the group of resources, an assignment based on the plan being approved,

the assignment identifying a task from the group of tasks;

receive, from the resource device, a completion update,

the completion update identifying the task and a completion status associated with the task;

update status information based on the completion update;

output a status update based on the status information;

receive, from the resource device, feedback associated with actual values for performing the task; and

automatically adjust the estimated resource demand associated with performing the group of tasks based upon the feedback associated with the actual values.

2. The device of claim 1, where the one or more processors are further to:

receive information associated with a hypothetical factory resource demand;

identify an actual factory resource capacity;

determine, based on the actual factory resource capacity, a forecast schedule associated with the hypothetical factory resource demand; and

output the forecast schedule for display.

3. The device of claim 1, where the one or more processors are further to:

receive information associated with a hypothetical factory delivery schedule;

determine a forecast factory resource capacity associated with satisfying the hypothetical factory delivery schedule; and

output the forecast factory resource capacity for presentation to a user.

4. The device of claim 1, where the one or more processors are further to:

determine, based on the status information, one or more metrics associated with a progress or a performance of the work request; and

provide the one or more metrics for display.

5. The device of claim 1, where the one or more processors are further to:

determine, based on the status information, one or more issues associated with fulfilling the work request;

determine, based on the one or more issues, one or more actions associated with resolving the one or more issues; and

output an alert, identifying the one or more issues and the one or more actions, for display.

6. The device of claim 1, where the one or more processors, when identifying the work profile, are further to:

determine whether an existing work profile, from a group of work profiles, is associated with the work request,

the work profile being the existing work profile based on determining that the existing work profile is associated with the work request, and

the work profile being a new work profile based on determining that the existing work profile is not associated with the work request.

7. The device of claim 1, where the one or more processors, when generating the plan, are further to:

adjust, based on the work profile, the parameters for determining the estimated resource demand; and

determine the estimated resource demand based on the adjusted parameters.

8. A computer-readable medium storing instructions, the instructions comprising:

one or more instructions that, when executed by one or more processors, cause the one or more processors to;

obtain work information associated with a work request via a factory management interface,

the factory management interface for receiving user input associated with the work request;

generate a plan to satisfy the work request,

the plan identifying;

a group of tasks to satisfy the work request,

 

the group of tasks being identified and organized according to work profile information associated with the work request,

a resource to complete the group of tasks,

 

the resource being identified according to task profile information associated with the group of tasks,

 

an estimated demand associated with the resource completing the group of tasks,

 

the estimated demand being determined based on a set of parameters associated with the work profile information and the task profile information;

generate a score associated with an ability of a supply of the resource to satisfy the estimated demand;

determine that the plan is to be approved based on the score satisfying a threshold;

determine a demand associated with completing another group of tasks by the resource,

the other group of tasks being identified in a schedule,

the other group of tasks being associated with the work profile information and the task profile information, and

the demand being determined based on a set of demand parameters;

determine a capacity associated with completing tasks by the resource,

the capacity being determined based on a set of capacity parameters associated with resource profile information,

the resource profile information being associated with the resource;

determine, based on the capacity and the demand, a supply associated with the resource;

provide, for presentation to a user, planning information,

the planning information being associated with the plan, the schedule, the capacity, the supply, the demand, and the estimated demand;

receive feedback associated with actual values for performing the task; and

automatically adjust the estimated demand associated with performing the group of tasks based upon the feedback associated with the actual values.

9. The computer-readable medium of claim 8, where the one or more instructions, when executed by the one or more processors, further cause the one or more processors to:

determine, based on the schedule, a group of metric values associated with quantifying a progress or a performance of the resource,

the planning information being associated with the group of metric values.

10. The computer-readable medium of claim 8, where the one or more instructions, when executed by the one or more processors, further cause the one or more processors to:

determine, based on the schedule, an alert associated with the user; and

determine a suggested action associated with the alert,

the planning information identifying the alert and the suggested action.

11. The computer-readable medium of claim 8, where the one or more instructions, when executed by the one or more processors, further cause the one or more processors to:

determine whether the plan is approved,

the planning information being associated with a queue,

the queue identifying a group of approved plans,

the plan being included in the group of approved plans based on determining that the plan is approved.

12. The computer-readable medium of claim 8, where the one or more instructions, when executed by the one or more processors, further cause the one or more processors to:

determine whether the plan is to be scheduled;

provide, for presentation to the resource, assignment information associated with the schedule,

the schedule identifying, based on determining that the plan is to be scheduled;

the group of tasks,

the resource,

a group of start dates, and

a group of end dates,

the group of start dates and the group of end dates being determined based on the supply, the demand, and the estimated demand.

13. A method, comprising:

receiving, by a device and via a user interface, input information associated with a work request;

determining, by the device, a resource associated with the work request;

determining, by the device, a demand on the resource to perform the work request;

determining, by the device, other demands on the resource to perform planned work requests;

determining, by the device, an assignment of the resource to perform a group of tasks assigned to the resource,

the assignment identifying a task from the group of tasks to be performed,

the group of tasks being associated with scheduled work requests;

determining, by the device, a status associated with the scheduled work requests;

determining, by the device, one or more metrics for measuring a progress or performance associated with the resource;

providing, by the device and for presentation via the user interface, output information associated with;

the demand,

the other demands,

the assignment,

the one or more metrics, and

the status;

receiving, by the device, feedback associated with actual values for performing the task; and

automatically adjusting, by the device, the demand associated with performing the group of tasks based upon the feedback associated with the actual values.

14. The method of claim 13, where determining the assignment and the status further comprises:

receiving a status update associated with the resource,

the status update identifying the task as completed.

15. The method of claim 13, where determining the demand further comprises:

identifying a work profile associated with the work request,

the work profile identifying a particular group of tasks and a set of work parameters;

identifying a group of task profiles corresponding to the group of tasks,

the group of task profiles identifying a set of task parameters; and

determining the demand based on the set of work parameters and the set of task parameters.

16. The method of claim 13, further comprising:

determining, based on the input information, whether the work request is associated with a hypothetical factory resource demand;

identifying an actual factory resource capacity;

determining, based on the actual factory resource capacity, a forecast schedule associated with the hypothetical factory resource demand; and

outputting the forecast schedule for display.

17. The method of claim 13, further comprising:

generating, by the device, a plan to satisfy the work request;

generating, by the device, one or more scores associated with the plan; and

determining, by the device, that the plan is to be approved based on the one or more scores satisfying a threshold.

18. The method of claim 17, where the one or more scores are associated with whether the work request matches a known work profile.

19. The method of claim 13, further comprising:

receiving information associated with a hypothetical factory delivery schedule;

determining a forecast factory resource capacity associated with satisfying the hypothetical factory delivery schedule; and

outputting the forecast factory resource capacity for presentation to a user.

20. The method of claim 13, further comprising:

determining, based on the status, one or more metrics associated with a progress or a performance of the work request; and

provide the one or more metrics for display.