System and method for automated risk management appraisal
First Claim
1. A method implemented over a network between a processor and a technical system that includes a set of electronic devices including at least one of a mobile phone, a computer system, or other electronic device that includes an application, wherein the processor includes instructions for implementing the method, the method comprising:
- receiving over the network information entered by a person associated with the technical system through a user interface;
in response to the information received from the person over the network, issuing a contract to pay for expenses incurred during a particular time window, the expenses related to servicing of certain technical events affecting operation of one or more of the electronic devices of the technical system, wherein the contract is issued to the person considered as a contract holder associated with the technical system, wherein the contract specifies at least one of;
a deductible amount, a copayment amount, or a capitation amount for the particular time window;
in response to the issued contract, implementing over the network an installation of a bot for each of the corresponding electronic devices of the technical system, wherein each of the installed bots includes instructions for remotely monitoring the operation of its corresponding electronic device;
receiving over the network data from the installed bots regarding the remote monitoring of the operation of the electronic devices of the technical system;
identifying from the received data a certain technical event affecting the operation of a particular device of the set of electronic devices of the technical system during the particular time window; and
taking an action to resolve the identified technical event affecting the operation of the particular device of the set of electronic devices of the technical system.
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Abstract
The invention is a system and method of appraising and managing risk relating to technology needs using a risk management processing engine. The risk management processing engine serves as a central server for an administrator to manage a plurality of policy holders and third party service technicians. The invention gathers policy holder data, determining the risk associated with the data, creating a risk management policy for technology service events and technology service situations in order to mitigate or eliminate the risk, and resolving serviceable events when risk is actualized.
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Citations
17 Claims
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1. A method implemented over a network between a processor and a technical system that includes a set of electronic devices including at least one of a mobile phone, a computer system, or other electronic device that includes an application, wherein the processor includes instructions for implementing the method, the method comprising:
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receiving over the network information entered by a person associated with the technical system through a user interface; in response to the information received from the person over the network, issuing a contract to pay for expenses incurred during a particular time window, the expenses related to servicing of certain technical events affecting operation of one or more of the electronic devices of the technical system, wherein the contract is issued to the person considered as a contract holder associated with the technical system, wherein the contract specifies at least one of;
a deductible amount, a copayment amount, or a capitation amount for the particular time window;in response to the issued contract, implementing over the network an installation of a bot for each of the corresponding electronic devices of the technical system, wherein each of the installed bots includes instructions for remotely monitoring the operation of its corresponding electronic device; receiving over the network data from the installed bots regarding the remote monitoring of the operation of the electronic devices of the technical system; identifying from the received data a certain technical event affecting the operation of a particular device of the set of electronic devices of the technical system during the particular time window; and taking an action to resolve the identified technical event affecting the operation of the particular device of the set of electronic devices of the technical system. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17)
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Specification