Method and system for visually authenticating the identity of a caller using a video relay service
First Claim
1. A method for verifying the identity of a user of a video relay service (VRS) system at a corrections facility, the method comprising:
- providing a user verification system, including;
a first VRS client at the corrections facility;
a second VRS client for use by a sign language interpreter;
a VRS rules gateway, connected to the first VRS client and the second VRS client;
loading an image of a first user from the VRS rules gateway;
initiating a VRS call between the first VRS client and the second VRS client; and
displaying on the second VRS client a real-time video image from the first VRS client and a picture-in-picture of the image of the first user.
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Accused Products
Abstract
A method and system are disclosed for enabling a real-time visual verification that a video relay service (VRS) call originates from a specific pre-authorized and pre-determined inmate at a corrections facility. The method comprises providing a VRS call recorder, a VRS rules gateway, and a VRS video client being used by the inmate to connect to another VRS client being used by a sign language interpreter (SLI). The display seen by the SLI has a picture-in-picture image showing the inmate (from a database of images of inmates stored in the rules gateway) who should be using the VRS client as well as a real-time video image of the inmate actually using the VRS client. If the picture-in-picture image does not match the live video image, then the audio call to the designated phone number may not be placed by the SLI.
19 Citations
22 Claims
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1. A method for verifying the identity of a user of a video relay service (VRS) system at a corrections facility, the method comprising:
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providing a user verification system, including; a first VRS client at the corrections facility; a second VRS client for use by a sign language interpreter; a VRS rules gateway, connected to the first VRS client and the second VRS client; loading an image of a first user from the VRS rules gateway; initiating a VRS call between the first VRS client and the second VRS client; and displaying on the second VRS client a real-time video image from the first VRS client and a picture-in-picture of the image of the first user. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A system for verifying that a call using a VRS system originates from a first user at a corrections facility, comprising:
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a first VRS client at the corrections facility; a second VRS client for use by a sign language interpreter; a VRS rules gateway, connected to the first and second VRS clients; and a first audio phone for use by the sign language interpreter; wherein the second VRS client is configured to display a picture-in-picture image of the first user along with a real-time video image of a second user at the first VRS client, wherein the second user may be the same as the first user. - View Dependent Claims (12, 13, 14, 15, 16)
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17. A method for verifying the identity of an inmate at a corrections facility during a video relay service (VRS) call, the method comprising:
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initiating a VRS call between an inmate and a called party; prior to contacting the called party, comparing a stored image of the inmate with a live image of the inmate shown during the VRS call; in response to determining that the stored image of the inmate matches the live image of the inmate shown during the VRS call, contacting the called party; and in response to determining that the stored image of the inmate does not match the image of the inmate shown during the VRS call, terminating the call. - View Dependent Claims (18, 19, 20, 21, 22)
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Specification