Locating previously communicated electronic messages

• US 10,062,055 B2
• Filed: 08/09/2016
• Issued: 08/28/2018
• Est. Priority Date: 02/20/2012
• Status: Active Grant

• Current Assignee: Kyndryl Incorporated (Kyndryl Holdings, Inc.)
• Original Assignee: International Business Machines Corporation
• Inventors: DeLuca, Lisa Seacat, Jang, Soobaek
• Primary Examiner(s): Nguyen, Thu Nga
• Application Number:
  US15/231,827
• Publication Number:
  US 20160350431A1
• Time in Patent Office: 749 Days
• Field of Search: None
• CPC Class Codes: G06F 16/9535 Search customisation based on user profiles and personalisation
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: H04L 51/216 Handling conversation history, e.g. grouping of messages in sessions or threads
• CPC Class Codes: H04L 51/42 Mailbox-related aspects, e.g. synchronisation of mailboxes

Abstract

Embodiments of the present invention provide an approach for locating previously communicated electronic messages (e.g., emails, etc.). The request is initiated by a first party on behalf of a second party. Specifically, the system will receive a request to locate/retrieve a previously communicated electronic message (“message”). The request can be issued by a sender or a recipient of the message. In any event, the request will include a set (one or more) of characteristics pertaining to the message such as a set of recipients thereof. One or more electronic messaging databases will then be searched based on the message located. Once located, an alert will be sent to the second party alerting the second party that the first party would like to recall the electronic message on their behalf. If the alert is validated (e.g., the message recall was accepted), the message will be displayed to the second party.

Claims

1. A computer-implemented method for locating previously communicated electronic messages, comprising:

providing, in a window of a particular electronic message, a locator feature including a list of identifiers, the list of identifiers including only identifiers of a plurality of parties to the particular electronic message;

receiving a request, from a first party of the plurality of parties, to locate at least one previously communicated electronic message having as a party thereto a second party, of the plurality of parties, to which the at least one selected identifier corresponds, the request being input by selection of at least one identifier from the list, wherein the at least one identifier corresponds to the second party;

performing a search of at least one electronic database for the at least one previously communicated electronic message comprising a previously communicated electronic message having the second party as a party thereto;

locating, based on the search, the at least one previously communicated electronic message;

sending an alert based on the locating to the first party and the second party;

receiving a first acceptance notification from the second party in response to the alert, by receiving a selection of an electronic message of the at least one previously communicated electronic message; and

presenting, to the first party and the second party, the selected electronic message of the at least one previously communicated electronic message to the first party and the second party in response to the received acceptance notification;

wherein the sending a first alert based on the locating comprises displaying a list of the located at least one previously-communicated electronic message; and

wherein the presenting, to the first party and the second party, the selected electronic message comprises presenting the selected one of the at least one previously communicated electronic message.

2. The computer-implemented method of claim 1, the first party comprising a sender or a receiver of the at least one previously communicated electronic message.

3. The computer-implemented method of claim 1, the particular electronic message comprising an email message.

4. The computer-implemented method of claim 1, further comprising:

sending a second alert based on the locating to a second party of a plurality of parties.

5. The computer-implemented method of claim 4, further comprising

receiving a second acceptance notification from the second party in response to the second alert, by receiving a selection of one electronic message of the at least one previously communicated electronic message;

and

presenting the electronic message, selected by the second party, to the second party in response to the second acceptance notification.

6. The computer-implemented method of claim 1, the presenting comprising displaying the selected electronic message, of the at least one previously communicated electronic message, to the first party at a top of an electronic message inbox.

7. The computer-implemented method of claim 6, the at least one previously communicated electronic message being displayed highlighted in a separate window within the electronic message inbox.

8. A system for locating previously communicated electronic messages, comprising:

a memory medium comprising instructions;

a bus coupled to the memory medium; and

a processor coupled to the bus that when executing the instructions causes the system to;

provide, in a window of a particular electronic message, a locator feature including a list of identifiers, the list of identifiers including only identifiers of a plurality of parties to the particular electronic message;

receive a request, from a first party of the plurality of parties, to locate at least one previously communicated electronic message having as a party thereto a second party, of the plurality of parties, to which the at least one selected identifier corresponds, the request being input by selection of at least one identifier from the list, wherein the at least one identifier corresponds to the second party;

perform a search of at least one electronic database for the at least one previously communicated electronic message comprising a previously communicated electronic message having the second party as a party thereto;

locate, based on the search, the at least one previously communicated electronic message;

send an alert based on the locating to the first party and the second party;

receive a first acceptance notification from the second party in response to the alert, by receiving a selection of an electronic message of the at least one previously communicated electronic message; and

present, to the first party and the second party, the selected electronic message of the at least one previously communicated electronic message to the first party and the second party in response to the received acceptance notification;

wherein the sending a first alert based on the locating comprises displaying a list of the located at least one previously-communicated electronic message; and

wherein the presenting, to the first party and the second party, the selected electronic message comprises presenting the selected one of the at least one previously communicated electronic message.

9. The system of claim 8, the first party comprising a sender or a receiver of the particular electronic message.

10. The system of claim 8, the particular electronic message comprising an email message.

11. The system of claim 8, the memory medium further comprising instructions for causing the system to:

send a second alert based on the locating to a second party of a plurality of parties; and

receive a second acceptance notification from the second party in response to the second alert, by receiving a selection of an electronic message of the at least one previously communicated electronic message.

12. The system of claim 11, the memory medium further comprising instructions for causing the system to present the electronic message, selected by the second party, to the second party in response to the acceptance notification.

13. The system of claim 8, the memory medium further comprising instructions for causing the system to display the selected electronic message to the first party at a top of an electronic message inbox.

14. The system of claim 13, the selected electronic message being displayed highlighted in a separate window within the electronic message inbox.

15. A computer program product for locating previously communicated electronic messages, the computer program product comprising a computer readable storage media, and program instructions stored on the computer readable storage media, to:

provide, in a window of a particular electronic message, a locator feature including a list of identifiers, the list of identifiers including only identifiers of a plurality of parties to the particular electronic message;

receive a request, from a first party of the plurality of parties, to locate at least one previously communicated electronic message having as a party thereto a second party, of the plurality of parties, to which the at least one selected identifier corresponds, the request being input by selection of at least one identifier from the list, wherein the at least one identifier corresponds to the second party;

perform a search of at least one electronic database for the at least one previously communicated electronic message comprising a previously communicated electronic message having the second party as a party thereto;

locate, based on the search, the at least one previously communicated electronic message;

send an alert based on the locating to the first party and the second party;

receive a first acceptance notification from the second party in response to the alert, by receiving a selection of an electronic message of the at least one previously communicated electronic message; and

present, to the first party and the second party, the selected electronic message of the at least one previously communicated electronic message to the first party and the second party in response to the received acceptance notification;

wherein the sending a first alert based on the locating comprises displaying a list of the located at least one previously-communicated electronic message; and

wherein the presenting, to the first party and the second party, the selected electronic message comprises presenting the selected one of the at least one previously communicated electronic message.

16. The computer program product of claim 15, the first party comprising a sender or a receiver of the particular electronic message.

17. The computer program product of claim 15, the particular electronic message comprising an email message.

18. The computer program product of claim 15, the memory medium further comprising instructions for causing the system to:

send a second alert based on the locating to a second party of the plurality of parties; and

receive a second acceptance notification from the second party in response to the alert.

19. The computer program product of claim 18, the memory medium further comprising instructions for causing the system to present the electronic message, selected by the second party, to the second party in response to the acceptance notification.

20. The computer program product of claim 15, the memory medium further comprising instructions for causing the system to display the selected electronic message to the first party at a top of an electronic message inbox.