Dynamic portal dashboards system and method

• US 10,062,121 B2
• Filed: 10/06/2017
• Issued: 08/28/2018
• Est. Priority Date: 12/16/2014
• Status: Active Grant

• Current Assignee: Hartford Fire Insurance Company (The Hartford Financial Services Group, Inc.)
• Original Assignee: Hartford Fire Insurance Company (The Hartford Financial Services Group, Inc.)
• Inventors: Besman, Eric D., Hay, Jeffery T., Onnen, Douglas Joseph, Sealand Reale, Pamela, Wells, II, Joseph E.
• Primary Examiner(s): Chang, Edward
• Application Number:
  US15/726,580
• Publication Number:
  US 20180033088A1
• Time in Patent Office: 326 Days
• Field of Search: 705 4
• CPC Class Codes: G06Q 40/08 Insurance

Abstract

According to some embodiments, account information may be received in connection with a potential insurance policy. A premium indication portal processor may receive, from a risk score model application, an account score matrix for the potential insurance policy, including grade values comparing the account information with other insured policies in a risk database, along with a benchmark premium value calibrated to a target return on equity based on the account information and information in the risk database. The account score matrix may be displayed on an underwriter device, and guide indication adjustments may be received from the underwriter device for the potential insurance policy. The premium indication portal processor may then automatically calculate an adjusted premium value calibrated to the target return on equity based at least in part on the guide indication adjustments.

Claims

1. A system comprising:

a communication device to receive account information in connection with a potential policy for an entity, the potential policy having a policy type;

a computer storage unit for receiving, storing, and providing data indicative of the account information;

a data storage device including a risk database storing a plurality of risk variables associated with a plurality of covered parties;

a risk score platform including an account score engine and a plurality of risk score model applications, each risk score model application corresponding to one of a plurality of different policy types and configured to generate an account score matrix for the potential policy for the entity, including grade values comparing the account information to stored account information of other covered parties, and a benchmark premium value calibrated to a target return on equity based on the account information and information in the risk database;

an account score application configured to;

receive, from an underwriter device, a selection of a quotation number corresponding to a policy quotation for data retrieval;

receive, from the underwriter device, a claim frequency corresponding to the policy quotation;

responsive to receipt of the quotation number selection and the claim frequency, generate, by the risk score model application corresponding to the policy type of the potential policy, the account score matrix for the potential policy;

launch a premium indication portal configured to provide a single access point to a plurality of premium indication model applications, each premium indication model application corresponding to one of the plurality of different policy types, wherein a premium indication portal processor is configured to;

render, for display on an underwriter device;

an accounts summary tab, selectable by a user, configured to display, upon selection, one or more summary pages corresponding to the policy quotation, the one or more summary pages including (i) a display of the account score matrix, (ii) a display of a risk score corresponding to the policy quotation, and (iii) a display of a benchmark input factor by line of business for each line of business of the entity;

a plurality of premium indication model application tabs, each premium indication model application tab individually selectable by the user and corresponding to a different policy type and including a display of a plurality of dynamically generated guide evaluation adjustment sliders configured to permit selective adjustment of a plurality of guide evaluation factors;

receive, from the underwriter device, guide evaluation adjustments input via one or more of the plurality of dynamically generated guide evaluation adjustment sliders for a corresponding one or more of the plurality of guide evaluation factors;

generate, based on the guide evaluation adjustments, an account premium summary; and

responsive to generation of the account premium summary, render, for display on the underwriter device a dashboards tab, selectable by the user, configured to display, upon selection, live dynamic dashboards displaying book statistics including at least two of;

(i) a first graph depicting return on equity summary plotted over a period of time, (ii) a second graph depicting planned versus actual return on equity summary over multiple lines of business, (iii) a third graph depicting sold-to-benchmark premium summary over a period of time, (iv) a fourth graph depicting sold-to-guide premium summary over a period of time, (v) a fifth graph depicting sold-to-benchmark premium summary over multiple lines of business, and (vi) a sixth graph depicting sold-to-guide premium summary over multiple lines of business.

2. The system of claim 1, wherein each premium indication model application tab further includes a benchmark losses display which dynamically changes based upon the received guide evaluation adjustments for one or more of the plurality of guide evaluation factors.

3. The system of claim 2, wherein the benchmark losses display includes one or more of a risk score losses field, a loss rating capped field, and a loss rating excess field.

4. The system of claim 1, wherein the grade values comparing the account information to stored account information of other covered parties comprises the grade values for each of a plurality of risk variables in the risk database, each grade reflecting a percentage of other insured parties having a level of risk, for an associated risk variable, worse than the potential policy.

5. The system of claim 1, wherein at least one guide evaluation factor comprises:

(i) an unusual severity exposure guide evaluation factor, (ii) an unusual frequency exposure guide evaluation factor, (iii) a new operation guide evaluation factor, (iv) a rapid change in payroll guide evaluation factor, (v) a change in automation or facilities guide evaluation factor, and (vi) a loss control program guide evaluation factor.

6. The system of claim 1, wherein the account score application is configured to, responsive to receipt of the guide evaluation adjustments, dynamically adjust displays of benchmark projected losses and guide projected losses throughout the premium indication portal.

7. The system of claim 1, wherein the account score application is configured to, prior to display of the plurality of dynamically generated guide evaluation adjustment sliders, dynamically select which factors to display as guide evaluation adjustment sliders based upon a line of business, a potential insured, an underwriter identifier, and a relation to another guide evaluation adjustment.

8. The system of claim 1, wherein a minimum and a maximum adjustment permitted by each of the plurality of dynamically generated guide evaluation adjustment sliders is dynamically modifiable based upon adjustments selected for other of the plurality of guide evaluation factors;

and wherein the premium indication portal is further configured to, responsive to receipt of the guide evaluation adjustments, dynamically modify one or both of the minimum and the maximum adjustment permitted by one or more of the other plurality of exposure factors.

9. A computer-implemented method, comprising:

receiving, by an account score application from an underwriter device, a selection of a quotation number corresponding to a policy quotation for a potential policy for data retrieval;

receiving, by the account score application from the underwriter device, a claim frequency corresponding to the policy quotation;

receiving, at a premium indication portal processor from a risk score platform including an account score engine and a plurality of risk score model applications, each risk score model application corresponding to one of a plurality of different policy types, an account score matrix for the potential policy, including grade values comparing the account information with other insured policies in a risk database, and a benchmark premium value calibrated to a target return on equity based on the account information and information in the risk database;

rendering, by the premium indication portal processor for display on an underwriter device, a premium indication portal including;

an accounts summary tab, selectable by a user, configured to display, upon selection, one or more summary pages corresponding to the policy quotation, the one or more summary pages including (i) a display of the account score matrix, (ii) a display of a risk score corresponding to the policy quotation, (iii) a display of a benchmark input factor by line of business for each line of business of an entity;

a plurality of premium indication model application tabs corresponding to a plurality of premium indication model applications, each premium indication model application tab individually selectable by the user and corresponding to one of the plurality of different policy types and including a display of a plurality of dynamically generated guide evaluation adjustment sliders configured to permit selective adjustment of a plurality of guide evaluation factors;

receiving, by the premium indication portal processor from the underwriter device, guide evaluation adjustments input via one or more of the plurality of dynamically generated guide evaluation adjust sliders for one or more of the plurality of guide evaluation factors;

responsive to receipt of the guide evaluation adjustments, generating, based on the guide evaluation adjustments, an account premium summary; and

responsive to generation of the account premium summary, rendering, for display on the underwriter device, a dashboards tab, selectable by the user, configured to display, upon selection, live dynamic dashboards displaying book statistics including at least two of;

(i) a first graph depicting return on equity summary plotted over a period of time, (ii) a second graph depicting planned versus actual return on equity summary over multiple lines of business, (iii) a third graph depicting sold-to-benchmark premium summary over a period of time, (iv) a fourth graph depicting sold-to-guide premium summary over a period of time, (v) a fifth graph depicting sold-to-benchmark premium summary over multiple lines of business, and (vi) a sixth graph depicting sold-to-guide premium summary over multiple lines of business.

10. The computer-implemented method of claim 9, wherein the plurality of premium indication model applications comprise:

(i) a workers'"'"' compensation insurance premium indication model application, (ii) an automobile insurance premium indication model application, (iii) a general liability insurance premium indication model application, and (iv) a property insurance premium indication model application.

11. The computer-implemented method of claim 9, wherein the account information includes at least five of:

(i) an account name, (ii) an account identifier, (iii) insurance agency information, (iv) location information, (v) an underwriter identifier, (vi) effective time period information, (vii) a status, (viii) a transaction type, (ix) at least one insurance policy identifier, (x) an industry code, and (xii) an industry description.

12. The computer-implemented method of claim 9, wherein at least one guide evaluation factor comprises:

(i) an unusual severity exposure guide evaluation factor, (ii) an unusual frequency exposure guide evaluation factor, (iii) a new operation guide evaluation factor, (iv) a rapid change in payroll guide evaluation factor, (v) a change in automation or facilities guide evaluation factor, and (vi) a loss control program guide evaluation factor.

13. The computer-implemented method of claim 9, wherein the premium indication portal processor is further configured for evaluating an underwriter based on guide evaluation adjustments received from the underwriter device for a plurality of potential insurance policies and sold premium values and subsequent loss information associated with the plurality of potential insurance policies.

14. The computer-implemented method of claim 9, further comprising, responsive to receipt of the guide evaluation adjustments, dynamically adjusting displays of benchmark projected losses and guide projected losses throughout the premium indication portal.

15. The computer-implemented method of claim 9, further comprising, prior to display of the plurality of dynamically generated guide evaluation adjustment sliders, dynamically selecting factors to display as guide evaluation adjustment sliders based upon a line of business, a potential insured, an underwriter identifier, and a relation to another guide evaluation adjustment.

16. The computer-implemented method of claim 15, wherein a minimum and a maximum adjustment permitted by each of the plurality of dynamically generated guide evaluation adjustment sliders is dynamically modifiable based upon adjustments selected for other of the plurality of guide evaluation factors;

and further comprising, responsive to receipt of the guide evaluation adjustments, dynamically modifying one or both of the minimum and the maximum adjustment permitted by one or more of the other plurality of exposure factors.