Inbound calls to intelligent controlled-environment facility resident media and/or communications devices
First Claim
1. An inbound call system for handling inbound calls to inmate media and/or communications devices, the system comprising:
- an inbound inmate call server configured to;
receive an inbound call connection request, from a non-inmate, directed to an inmate and/or the inmate'"'"'s media and/or communications device;
offer one or more billing options, including at least a wireless carrier billing option, to the non-inmate for completing the call connection;
an authenticating server configured to;
confirm that the non-inmate is associated with an address identifier of the inmate media and/or communications device the non-inmate is calling;
receive, via the inmate media and/or communications device, data for verifying authentication of an inmate operating the inmate media and/or communications device; and
verify authentication of the inmate operating the inmate media and/or communications device using the data and that the inmate operating the inmate media and/or communications device is associated with the address identifier of the inmate media and/or communications device.
7 Assignments
0 Petitions
Accused Products
Abstract
An inbound call connection request may be received from a non-resident, directed to a controlled-environment facility resident and/or the resident'"'"'s device. A determination may be made that a calling account of the resident does not have sufficient funds to pay for the inbound call, whereupon a message may be provided to the non-resident offering billing options, including at least a wireless carrier billing option, to complete the call connection. The call may be connected with the resident device in response to a determination a calling account of the inmate has sufficient funds to pay for the call or acceptance of one of the payment methods by the non-resident, along with authentication that the non-resident is associated with an address identifier (AID) of the resident device, and verification that the resident operating the device is associated with the AID of the device.
78 Citations
30 Claims
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1. An inbound call system for handling inbound calls to inmate media and/or communications devices, the system comprising:
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an inbound inmate call server configured to; receive an inbound call connection request, from a non-inmate, directed to an inmate and/or the inmate'"'"'s media and/or communications device; offer one or more billing options, including at least a wireless carrier billing option, to the non-inmate for completing the call connection; an authenticating server configured to; confirm that the non-inmate is associated with an address identifier of the inmate media and/or communications device the non-inmate is calling; receive, via the inmate media and/or communications device, data for verifying authentication of an inmate operating the inmate media and/or communications device; and verify authentication of the inmate operating the inmate media and/or communications device using the data and that the inmate operating the inmate media and/or communications device is associated with the address identifier of the inmate media and/or communications device. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
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16. A method for processing inbound calls to inmate media and/or communications devices, the method comprising:
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receiving, by an inbound inmate call server, an inbound call connection request, from a non-inmate, directed to an inmate and/or the inmate'"'"'s media and/or communications device; offering, by an inbound inmate call server, one or more billing options, including at least a wireless carrier billing option, to the non-inmate for completing the call connection; confirming, by an authenticating server that that the non-inmate is associated with an address identifier of an inmate media and/or communications device to which the call is directed; receiving, via the inmate media and/or communications device, by the authenticating server, data for verifying authentication of an inmate operating the inmate media and/or communications device; verifying, by the authenticating server, authentication of the inmate operating the inmate media and/or communications device using the data and that the inmate operating the inmate media and/or communications device is associated with the address identifier of the inmate media and/or communications device; and connecting the non-inmate inbound call with the inmate media and/or communications device in response to; acceptance of one of the one or more billing options by the non-inmate; authenticating that the non-inmate is associated with the address identifier of the inmate media and/or communications device; and verifying that the inmate operating the inmate media and/or communications device is associated with the address identifier of the inmate media and/or communications device. - View Dependent Claims (17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28)
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29. A non-transitory computer-readable storage medium having program instructions stored thereon that, upon execution by one or more controlled-environment facility communications systems, cause the one or more communications systems to:
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receive an inbound call from a non-inmate, directed to an inmate and/or the inmate'"'"'s media and/or communications device; confirm that the inbound calling non-inmate is associated with an address identifier of the inmate media and/or communications device; provide one or more billing options, including at least a wireless carrier billing option, to the non-inmate for completing the call connection, indicating that the call connection may be completed if the non-inmate indicates acceptance of one of the one or more billing options; receive, via the inmate media and/or communications device, data associated with the inmate operating the inmate media and/or communications device; verify authentication of the inmate operating the inmate media and/or communications device as an inmate to whom the inbound call is directed and as associated with an address identifier of the inmate media and/or communications device; and connect the non-inmate inbound call with the inmate media and/or communications device in response to acceptance of one of the one or more billing options by the non-inmate, authentication of the non-inmate as associated with an address identifier of the inmate media and/or communications device and verification of the inmate operating the inmate media and/or communications device as associated with the address identifier of the inmate media and/or communications device. - View Dependent Claims (30)
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Specification