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System and method for activating a mobile device to initiate a communication

  • US 10,080,133 B2
  • Filed: 07/26/2012
  • Issued: 09/18/2018
  • Est. Priority Date: 07/29/2011
  • Status: Active Grant
First Claim
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1. A system for facilitating a “

  • click-to-call”

    functionality comprising;

    a mobile device arranged to initiate a call directed to a target device;

    a computing device monitoring for a user'"'"'s selection of a “

    click-to-call”

    button on a website, in response to receiving the selection of the “

    click-to-call”

    button, the computing device arranged to send a request for activating the mobile device to initiate the call, wherein there is an existing communication channel being utilized between the mobile device and the target device, and the existing communication channel is provided by a host network of the mobile device, wherein the computing device is configured to at least partially disable the “

    click-to-call”

    functionality based on user preference,the request comprising a unique identifier of the target device, a unique identifier of the mobile device, a trigger for executing the call and contextual information relating to the call, wherein the contextual information is content related to the website associated with the “

    click-to-call”

    button;

    wherein the mobile device is arranged to receive the request to initiate the call and upon receiving the request, parses and executes the request according to a specific communication protocol depending on the nature of the existing communication channel,the contextual information accompanies the initiated call for display on the target device to allow a user of the target device to know the reason or context of the call based on the contextual information before deciding whether to accept the initiated call.

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