Message delivery management based on device accessibility

• US 10,084,733 B2
• Filed: 12/12/2017
• Issued: 09/25/2018
• Est. Priority Date: 08/29/2016
• Status: Active Grant

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Patel, Apurva S., Purandare, Prasad P.
• Primary Examiner(s): Higa, Brendan
• Application Number:
  US15/839,551
• Publication Number:
  US 20180102995A1
• Time in Patent Office: 287 Days
• CPC Class Codes: H04L 41/5051 Service on demand, e.g. definition and deployment of services in real time
• CPC Class Codes: H04L 43/08 Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters
• CPC Class Codes: H04L 51/043 using or handling presence information
• CPC Class Codes: H04L 51/06 Message adaptation to terminal or network requirements
• CPC Class Codes: H04L 51/066 Format adaptation, e.g. format conversion or compression
• CPC Class Codes: H04L 67/54 Presence management, e.g. monitoring or registration for receipt of user log-on information, or the connection status of the users

Abstract

A processor may receive an electronic message sent to a first device associated with a user. The electronic message may have a first format. The processor may receive usage information about the first device and a second device associated with the user. The processor may determine whether to send the electronic message to the second device based on the received usage information. The second device may be capable of receiving messages having a second format. The processor may determine, in response to determining to send the electronic message to the second device, whether to transform the electronic message from the first format to the second format. The processor may transform, in response to determining to transform the electronic message to the second format, the electronic message. The processor may transmit the transformed electronic message to the second device.

Claims

1. A computer-implemented method comprising:

receiving an electronic message sent to a first device associated with a user, the electronic message having a first format;

receiving usage information about the first device and a second device associated with the user,

wherein the usage information about the first and second devices includes user interaction information, and

wherein receiving usage information about the first and second devices comprises;

determining a first accessibility score for the first device based on the user interaction information for the first device, wherein the user interaction information includes the number of times the user interacted with the first device in a particular time period; and

determining a second accessibility score for the second device based on the user interaction information for the second device, wherein the user interaction information includes the number of times the user interacted with the second device in the particular time period;

determining whether to send the electronic message to the second device based on the received usage information, the second device being capable of receiving messages having a second format;

determining, in response to determining to send the electronic message to the second device, whether to transform the electronic message from the first format to the second format;

transforming, in response to determining to transform the electronic message to the second format, the electronic message; and

transmitting the transformed electronic message to the second device.

2. The method of claim 1, wherein the usage information about the first and second devices includes power state information, and wherein receiving usage information about the first and second devices further comprises:

determining that the first device is in a low-energy power state; and

determining that the second device is in a high-energy power state.

3. The method of claim 1, the method further comprising:

ranking the first and second devices based on the first and second accessibility scores.

4. The method of claim 3, wherein ranking the first and second devices based on the first and second accessibility scores further comprises:

weighting the first and second accessibility scores based on whether the first and second devices are preferred devices;

weighting the first and second accessibility scores based on the capabilities of the first and second devices; and

weighting the first and second accessibility scores based on the format of the electronic message.

5. The method of claim 1, wherein determining whether to send the electronic message to the second device based on the received usage information comprises:

comparing the usage information about the first device to the usage information about the second device.

6. The method of claim 5, wherein comparing the usage information about the first device to the usage information about the second device further comprises:

comparing the first accessibility score to the second accessibility score; and

determining that the second accessibility score is higher than the first accessibility score.