Behavior based notifications

• US 10,084,872 B2
• Filed: 07/16/2015
• Issued: 09/25/2018
• Est. Priority Date: 07/16/2015
• Status: Active Grant

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Bradley, Lisa M. W., O'Donovan, Brian, Quirk, Aaron J., Sun, Lin
• Primary Examiner(s): Hussain, Imad
• Application Number:
  US14/800,954
• Publication Number:
  US 20170019358A1
• Time in Patent Office: 1,167 Days
• Field of Search: 709206
• CPC Class Codes: H04L 51/214 using selective forwarding
• CPC Class Codes: H04L 51/216 Handling conversation history, e.g. grouping of messages in sessions or threads
• CPC Class Codes: H04L 51/52 for supporting social networking services
• CPC Class Codes: H04L 67/306 User profiles
• CPC Class Codes: H04L 67/535 Tracking the activity of the user network monitoring arrangements H04L43/00; recording of computer activity G06F11/34

Abstract

A computing system, computer-implemented method, and computer program product are provided for facilitating behavior based notifications concerning multiparty communication threads. According to an implementation, the computer-implemented method may include defining a rules set associated with a user for participation in a multiparty communication thread. The method may also include evaluating a plurality of communications associated with the multiparty communication thread. The method may also include determining when a given communication associated with the multiparty communication thread satisfies one or more of the rules included within the rules set. The method may further include delivering the given communication based upon, at least in part, a determining that the given communication satisfies the one or more rules.

Claims

1. A computer-implemented method comprising:

defining, by a processor, a rules set associated with a user for participation in a multiparty communication thread within a collaboration application associated with the user to control when the user is notified of updates to the multiparty communication thread within the collaboration application, wherein defining the rules set includes identifying update consumption behavior associated with the multiparty communication thread for the user based upon, at least in part, monitoring how often and for how long a user spends accessing updates to the multiparty communication thread within the collaboration application;

evaluating, by the processor, a plurality of communications associated with the multiparty communication thread;

determining, by the processor, when a given communication associated with the multiparty communication thread satisfies one or more rules included within the rules set via analysis of textual and informational attributes; and

delivering, by the processor, the given communication to the collaboration application associated with the user based upon, at least in part, a determining that the given communication satisfies the one or more rules,

wherein the rules set is managed by the user as a receiving party, and based upon, at least in part, a role associated with the user.

2. The computer-implemented method of claim 1, wherein the rules set is based upon, at least in part, a user profile established for the user.

3. The computer-implemented method of claim 1, wherein the rules set is based upon, at least in part, a historical behavior pattern associated with the user for multiparty communication threads.

4. The computer-implemented method of claim 1, wherein the rules set is based upon, at least in part, a number of communications included within the multiparty communication thread.

5. The computer-implemented method of claim 1, wherein the rules set is based upon, at least in part, a time-wise aspect of the multiparty communication thread.

6. The computer-implemented method of claim 1, wherein the rules set is based upon, at least in part, an indication of a completion of an action associated with the multiparty communication thread.

7. A computer program product comprising a non-transitory computer-readable medium having a plurality of instructions stored thereon, which, when executed by a processor, cause the processor to perform operations comprising:

defining a rules set associated with a user for participation in a multiparty communication thread within a collaboration application associated with the user to control when the user is notified of updates to the multiparty communication thread within the collaboration application, wherein defining the rules set includes identifying update consumption behavior associated with the multiparty communication thread for the user based upon, at least in part, monitoring how often and for how long a user spends accessing updates to the multiparty communication thread within the collaboration application;

evaluating a plurality of communications associated with the multiparty communication thread;

determining when a given communication associated with the multiparty communication thread satisfies one or more rules included within the rules set via analysis of textual and informational attributes; and

delivering the given communication to the collaboration application associated with the user based upon, at least in part, a determining that the given communication satisfies the one or more rules,

wherein the rules set is managed by the user as a receiving party, and based upon, at least in part, a role associated with the user.

8. The computer program product of claim 7, wherein the rules set is based upon, at least in part, a user profile established for the user.

9. The computer program product of claim 7, wherein the rules set is based upon, at least in part, a historical behavior pattern associated with the user for multiparty communication threads.

10. The computer program product of claim 7, wherein the rules set is based upon, at least in part, a number of communications included within the multiparty communication thread.

11. The computer program product of claim 7, wherein the rules set is based upon, at least in part, a time-wise aspect of the multiparty communication thread.

12. The computer program product of claim 7, wherein the rules set is based upon, at least in part, an indication of a completion of an action associated with the multiparty communication thread.

13. A computing system comprising:

a processor device; and

a memory architecture coupled with the processor device;

wherein the processor device is configured for;

defining a rules set associated with a user for participation in a multiparty communication thread within a collaboration application associated with the user to control when the user is notified of updates to the multiparty communication thread within the collaboration application, wherein defining the rules set includes identifying update consumption behavior associated with the multiparty communication thread for the user based upon, at least in part, monitoring how often and for how long a user spends accessing updates to the multiparty communication thread within the collaboration application;

evaluating a plurality of communications associated with the multiparty communication thread;

determining when a given communication associated with the multiparty communication thread satisfies one or more rules included within the rules set via analysis of textual and informational attributes; and

delivering the given communication to the collaboration application associated with the user based upon, at least in part, a determining that the given communication satisfies the one or more rules,

wherein the rules set is managed by the user as a receiving party, and based upon, at least in part, a role associated with the user.

14. The computing system of claim 13, wherein the rules set is based upon, at least in part, a user profile established for the user.

15. The computing system of claim 13, wherein the rules set is based upon, at least in part, a historical behavior pattern associated with the user for multiparty communication threads.

16. The computing system of claim 13, wherein the rules set is based upon, at least in part, a number of communications included within the multiparty communication thread.

17. The computing system of claim 13, wherein the rules set is based upon, at least in part, a time-wise aspect of the multiparty communication thread.