Configuring, controlling and monitoring computers using mobile devices
First Claim
Patent Images
1. A method employing two computer systems, the first computer system including a display screen and a keyboard, the second computer system including a display screen and a camera, the method comprising acts of:
- (a) capturing imagery from the display screen of the first computer system with the camera of the second computer system, while the display screen of the first computer system presents on-going work by a user thereof;
(b) by reference to the captured imagery, determining first key data by applying a steganographic decoding process to the captured imagery to extract the first key data therefrom;
(c) at the second computer system, encrypting a message using said first key data, and transmitting the encrypted message to the first computer system; and
(d) as a consequence of said transmitting, receiving diagnostic information from the first computer system at the second computer system, and presenting said diagnostic information on the display screen of the second computer system;
wherein the display screen of the first computer system is used in obtaining diagnostic information for said first computer system, without removing the user'"'"'s on-going work from the first computer system display screen, and without use of the first computer system keyboard.
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Accused Products
Abstract
A portable computing device captures imagery from a screen of a second computer, decodes information steganographically-encoded in the screen display, and uses the decoded information to establish a secure session with the second computer. Such technology enables a help-desk staffer to interact with a client'"'"'s desktop computer, without touching the keyboard of the desktop computer, and without interrupting the client'"'"'s work. A great many other features and arrangements are also detailed.
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Citations
20 Claims
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1. A method employing two computer systems, the first computer system including a display screen and a keyboard, the second computer system including a display screen and a camera, the method comprising acts of:
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(a) capturing imagery from the display screen of the first computer system with the camera of the second computer system, while the display screen of the first computer system presents on-going work by a user thereof; (b) by reference to the captured imagery, determining first key data by applying a steganographic decoding process to the captured imagery to extract the first key data therefrom; (c) at the second computer system, encrypting a message using said first key data, and transmitting the encrypted message to the first computer system; and (d) as a consequence of said transmitting, receiving diagnostic information from the first computer system at the second computer system, and presenting said diagnostic information on the display screen of the second computer system; wherein the display screen of the first computer system is used in obtaining diagnostic information for said first computer system, without removing the user'"'"'s on-going work from the first computer system display screen, and without use of the first computer system keyboard. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18)
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19. A non-transitory computer readable medium containing software instructions enabling a camera-equipped computer to obtain diagnostic information from a user'"'"'s computer, without removing on-going work of the user from a display screen of the user'"'"'s computer, and without employing a keyboard of the user'"'"'s computer, said instructions being operative to configure the camera-equipped computer to:
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capture imagery of the user'"'"'s on-going work from the display screen of the user'"'"'s computer; process the captured imagery of the user'"'"'s on-going work to determine first key data by applying a steganographic decoding process to the captured imagery to extract the first key data therefrom; encrypt a message using said first key data, and transmit the encrypted message to the user'"'"'s computer; and as a consequence of said transmission, receive diagnostic information from the user'"'"'s computer, and present said diagnostic information on a display screen of the camera-equipped computer.
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20. A computer device for obtaining diagnostic information from a user'"'"'s computer, said device including:
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a camera; a screen; one or more processors; a memory containing software instructions configuring the one or more processors to enable the device to perform acts including; capture imagery of the user'"'"'s on-going work from a display of the user'"'"'s computer; process the captured imagery of the user'"'"'s on-going work to determine first key data by applying a steganographic decoding process to the captured imagery to extract the first key data therefrom; encrypt a message using said first key data, and transmit the encrypted message to the user'"'"'s computer; and as a consequence of said transmission, receive diagnostic information from the user'"'"'s computer, and present said diagnostic information on the screen of the device; wherein the device is capable of obtaining diagnostic information from the user'"'"'s computer without removing on-going work of the user from the display of the user'"'"'s computer, and without employing a keyboard of the user'"'"'s computer.
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Specification