Implicit crowdsourcing for untracked correction or verification of categorization information
First Claim
1. A computer program product tangibly embodied on a non-transitory computer readable medium, the computer program product comprising executable instructions to:
- detect user access to online content, the user access administered by an information technology management service;
start a timer upon detecting the user access to the online content, the timer set to expire after a predetermined threshold maximum amount of time, wherein the threshold maximum amount of time comprises a safe harbor period during which user activity is not logged for reporting to the information technology management service;
detect user activity associated with the online content;
identify the user activity as a negative engagement with the online content, wherein the negative engagement comprises the user activity terminating the user access to the online content; and
when the negative engagement with the online content occurs within the threshold maximum amount of time;
transmit a negative engagement identifier to an analytics engine for updating a categorization of the online content in accordance with the negative engagement; and
forgo reporting the user activity to information technology management service.
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Accused Products
Abstract
Embodiments of the present disclosure are directed to updating categorization of online content. An analytics engine implemented at least partially in hardware can receive an engagement indicator across a network interface; identify a type of the engagement indicator, the type of the engagement indicator comprising one of a positive engagement indicator or a negative engagement indicator; and update the reputation data stored in memory based on the type of the engagement indicator. A safe harbor time window is described during with user activity with online content is not reported to system administrators.
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Citations
23 Claims
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1. A computer program product tangibly embodied on a non-transitory computer readable medium, the computer program product comprising executable instructions to:
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detect user access to online content, the user access administered by an information technology management service; start a timer upon detecting the user access to the online content, the timer set to expire after a predetermined threshold maximum amount of time, wherein the threshold maximum amount of time comprises a safe harbor period during which user activity is not logged for reporting to the information technology management service; detect user activity associated with the online content; identify the user activity as a negative engagement with the online content, wherein the negative engagement comprises the user activity terminating the user access to the online content; and when the negative engagement with the online content occurs within the threshold maximum amount of time; transmit a negative engagement identifier to an analytics engine for updating a categorization of the online content in accordance with the negative engagement; and forgo reporting the user activity to information technology management service. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A computer implemented method comprising:
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detecting user access to online content, the user access administered by an information technology management service; starting a timer upon detecting the user access to the online content, the timer set to expire after a predetermined threshold maximum amount of time, wherein the threshold maximum amount of time comprises a safe harbor period during which user activity is not logged for reporting to the information technology management service; detecting user activity associated with the online content; identifying the user activity as a negative engagement with the online content, wherein the negative engagement comprises the user activity terminating the user access to the online content; and when the negative engagement with the online content occurs within the threshold maximum amount of time; transmitting a negative engagement identifier to an analytics engine for updating a categorization of the online content in accordance with the negative engagement; and forgoing reporting the user activity to information technology management service. - View Dependent Claims (8, 9, 10, 11, 12)
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13. A computing apparatus configured to operate as an analytics engine, the computer apparatus comprising:
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a network interface to receive an engagement indicator of online content from one or more network devices; one or more hardware processors to process the engagement indicator, the analytics engine operable to; identify a type of the engagement indicator, the type of the engagement indicator comprising one of a positive engagement indicator or a negative engagement indicator, wherein a negative engagement associated with the negative engagement indicator comprises user activity terminating user access to the online content; and update a content characteristic of the online content, the content characteristic stored in a repository. - View Dependent Claims (14, 15, 16, 17, 18, 19, 20)
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21. A system for updating categorization of online content, the system comprising:
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one or more processors implemented at least partially in hardware; an analytics engine implemented at least partially in hardware, the analytics engine to; receive an engagement indicator across a network interface; identify a type of the engagement indicator, the type of the engagement indicator comprising one of a positive engagement indicator or a negative engagement indicator, wherein a negative engagement associated with the negative engagement indicator comprises user activity terminating user access to the online content; and update one or both of category data of the online content or reputation data of the online content stored in memory based on the type of the engagement indicator. - View Dependent Claims (22, 23)
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Specification