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System and method for managing devices relayed via an established session

  • US 10,095,571 B2
  • Filed: 01/04/2017
  • Issued: 10/09/2018
  • Est. Priority Date: 01/04/2016
  • Status: Active Grant
First Claim
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1. A system for managing, auditing and troubleshooting at least one IP device, said system comprising:

  • a bridge device that relays a connection between an agent device and said at least one IP device to manage, audit and troubleshoot said at least one IP device, wherein said bridge device comprises;

    a memory that stores a set of instructions; and

    a processor that executes said set of instructions, said set of instructions comprising;

    initiating a first secure connection with, or responding to a connection request from an admin device;

    obtaining information associated with said at least one IP device from said admin device, wherein said information comprises an identity of said at least one IP device;

    connecting to a device registry and downloading information associated with said at least one IP device, wherein said device registry stores said identity and access credentials of said at least one IP device to connect with said at least one IP device;

    determining whether a connector to connect with said at least one IP device is installed in said bridge device;

    communicating a request to said admin device and obtaining, from said admin device, (a) a uniform resource locator (URL) of a connector store, or (b) a location, from where a connector to connect with said at least one IP device is to be downloaded when said connector to connect with said at least one IP device is not installed in said bridge device;

    downloading and installing said connector to connect with said at least one IP device as a plug-in module in said bridge device;

    forming or joining a second secure connection with said agent device (108) to manage, audit and troubleshoot said at least one IP device;

    forming, on approval from said admin device, a third secure connection, using said connector, between said bridge device and said at least one IP device;

    securing and relaying information from said second secure connection to said third secure connection when said second secure connection and said third secure connection are connected together, wherein said information is secured end-to-end to prevent tampering, wherein said bridge device restricts session participants other than those using said agent device from accessing said information unless said agent device allows said session participants to interact with said at least one IP device, based on rules enforced by policy filters; and

    obtaining, using said admin device, said policy filters and one or more input output (IO) masks and providing said policy filters and said one or more IO masks to said connector to manage, audit and troubleshoot said at least one IP device, wherein said policy filters determine how said session participants interact with said at least one IP device and said one or more IO masks comprise rules that determine what is seen by said each of session participants or what needs to be masked to manage, audit and troubleshoot said at least one IP device.

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