Systems and methods for managing group chats during ecommerce sessions

• US 10,096,050 B2
• Filed: 08/07/2015
• Issued: 10/09/2018
• Est. Priority Date: 08/08/2014
• Status: Active Grant

• Current Assignee: Mastercard International Incorporated (MasterCard Incorporated)
• Original Assignee: Mastercard International Incorporated (MasterCard Incorporated)
• Inventors: Purcell, Kimberly, Hosp, Adam K., Singh, Malavika, Brown, David C.
• Primary Examiner(s): Rosen, Nicholas D
• Application Number:
  US14/820,781
• Publication Number:
  US 20160042420A1
• Time in Patent Office: 1,159 Days
• Field of Search: None
• CPC Class Codes: G06Q 20/12 specially adapted for electronic shopping systems
• CPC Class Codes: G06Q 30/0605 Supply or demand aggregation
• CPC Class Codes: G06Q 30/0613 Third-party assisted
• CPC Class Codes: G06Q 30/0617 Representative agent
• CPC Class Codes: G06Q 30/0619 Neutral agent
• CPC Class Codes: G06Q 30/0641 Shopping interfaces
• CPC Class Codes: G06Q 30/0643 Graphical representation of items or shoppers
• CPC Class Codes: H04L 12/1813 for computer conferences, e.g. chat rooms instant messaging H04L51/04; protocols for multimedia communication H04L65/1101; arrangements for multi-party communication H04L65/403; telephonic conference arrangements H04M3/56; television conference systems H04N7/15
• CPC Class Codes: H04L 12/1822 Conducting the conference, e.g. admission, detection, selection or grouping of participants, correlating users to one or more conference sessions, prioritising transmission
• CPC Class Codes: H04L 12/185 with management of multicast group membership
• CPC Class Codes: H04L 51/10 Multimedia information

Abstract

A computer implemented method for managing a group chat during an ecommerce session is provided. The method includes initiating a chat session between at least a first client computer device associated with a first participant and a second client computer device associated with a second participant, and sharing at least one view of an ecommerce website with the first client computer device and the second client computer device. The first client computer device and the second client computer device are configured to display the at least one view of the ecommerce website. The at least one view includes at least one purchasable item. The method also includes initiating a purchase transaction for the at least one purchasable item included in the at least one view, receiving payment information for the purchase transaction, and completing the purchase transaction based on the payment information.

Claims

1. A computer implemented method for managing a group chat during an ecommerce session, said method implemented using an ecommerce chat server in communication with a memory, said method comprising:

initiating, by the ecommerce chat server, a chat session between at least a first client computer device associated with a first participant and a second client computer device associated with a second participant;

sharing, by the ecommerce chat server, at least one view of an ecommerce website with the first client computer device and the second client computer device, wherein the at least one view of the ecommerce website is i) received, by the ecommerce chat server, from the first client computer device and ii) transmitted, by the ecommerce chat server, to the second client computer device, wherein the first client computer device and the second client computer device are configured to display the at least one view of the ecommerce website, and wherein the at least one view of the ecommerce website includes at least one purchasable item;

initiating, by the ecommerce chat server, a purchase transaction for the at least one purchasable item included in the at least one view of the ecommerce website;

receiving payment information for the purchase transaction; and

completing the purchase transaction based on the payment information.

2. The method in accordance with claim 1, wherein initiating a chat session further comprises:

receiving, from the first client computer device, a chat session initiation request including an indication of an ecommerce website and a second participant identifier;

transmitting, to the second client computer device associated with the second participant identifier, an invitation to the chat session;

receiving, from the second client computer device, an invitation acceptance message;

transmitting, to the second client computer device, the indication of the ecommerce website; and

initiating the chat session between the first client computer device and the second client computer device.

3. The method in accordance with claim 1, further comprising:

receiving, from the first client computer device, an updated view of the ecommerce website; and

transmitting, to the second client computer device, the updated view of the ecommerce website, wherein the second client computer device is configured to display the updated view of the ecommerce website.

4. The method in accordance with claim 1, wherein sharing at least one view of an ecommerce website further comprises:

receiving, from the first client computer device, an image including an item;

determining a view of the ecommerce website that includes the item based on the image; and

transmitting, to the second client computer device, the determined view of the ecommerce website, wherein the second client computer device is configured to display the determined view of the ecommerce website.

5. The method in accordance with claim 1, wherein sharing at least one view of an ecommerce website further comprises:

receiving, from the first client computer device, an item identifier associated with the purchasable item;

determining a view of the ecommerce website including the purchasable item associated with the item identifier; and

transmitting, to the second client computer device, the view of the ecommerce website.

6. The method in accordance with claim 1, wherein the payment information includes a first payment information and a second payment information, and further comprising:

receiving, from the ecommerce website, a total purchase amount for the purchase transaction initiated by the first participant;

receiving, from a secure payment system, the first payment information that the first participant paid a first amount, wherein the first amount is less than the total purchase amount;

receiving, from the secure payment system, the second payment information that the second participant paid a second amount; and

completing the purchase transaction based on the second payment information.

7. The method in accordance with claim 6, further comprising:

determining that the first amount is less than the total purchase amount;

calculating a difference between the first amount and the total purchase amount; and

transmitting, to the first client computer device and the second client computer device, the calculated difference.

8. The method in accordance with claim 7, further comprising:

determining that the second amount is equal to the calculated difference based on the second payment information; and

completing the purchase transaction based on the determination.

9. An ecommerce chat server for managing a group chat during an ecommerce session, said ecommerce chat server comprising one or more processors communicatively coupled to one or more memory devices, said ecommerce chat server configured to:

initiate a chat session between at least a first client computer device associated with a first participant and a second client computer device associated with a second participant;

share at least one view of an ecommerce website with the first client computer device and the second client computer device, wherein the at least one view of the ecommerce website is i) received, by the ecommerce chat server, from the first client computer device and ii) transmitted, by the ecommerce chat server, to the second client computer device, wherein the first client computer device and the second client computer device are configured to display the at least one view of the ecommerce website, and wherein the at least one view of the ecommerce website includes at least one purchasable item;

initiate a purchase transaction for the at least one purchasable item included in the at least one view of the ecommerce website;

receive payment information for the purchase transaction; and

complete the purchase transaction based on the payment information.

10. The ecommerce chat server in accordance with claim 9, wherein said ecommerce chat server is further configured to:

receive, from the first client computer device, a chat session initiation request including an indication of an ecommerce website and a second participant identifier;

transmit, to the second client computer device associated with the second participant identifier, an invitation to the chat session;

receive, from the second client computer device, an invitation acceptance message;

transmit the indication of the ecommerce website to the second client computer device; and

initiate the chat session between the first client computer device and the second client computer device.

11. The ecommerce chat server in accordance with claim 9, wherein said ecommerce chat server is further configured to:

receive, from the first client computer device, an updated view of the ecommerce website; and

transmit, to the second client computer device, the updated view of the ecommerce website, wherein the second client computer device is configured to display the updated view of the ecommerce website.

12. The ecommerce chat server in accordance with claim 9, wherein said ecommerce chat server is further configured to:

receive, from the first client computer device, an image including an item;

determine a view of the ecommerce website that includes the item based on the image; and

transmit, to the second client computer device, the determined view of the ecommerce website, wherein the second client computer device is configured to display the determined view of the ecommerce website.

13. The ecommerce chat server in accordance with claim 9, wherein said ecommerce chat server is further configured to:

receive, from the first client computer device, an item identifier associated with the purchasable item;

determine a view of the ecommerce website including the purchasable item associated with the item identifier; and

transmit, to the second client computer device, the view of the ecommerce website.

14. The ecommerce chat server in accordance with claim 9, wherein the payment information includes a first payment information and a second payment information, and wherein said ecommerce chat server is further configured to:

receive, from the ecommerce website, a total purchase amount for the purchase transaction initiated by the first participant;

receive, from a secure payment system, the first payment information that the first participant paid a first amount, wherein the first amount is less than the total purchase amount;

receive, from the secure payment system, the second payment information that the second participant paid a second amount; and

complete the purchase transaction based on the second payment information.

15. The ecommerce chat server in accordance with claim 14, wherein said ecommerce chat server is further configured to:

determine that the first amount is less than the total purchase amount;

calculate a difference between the first amount and the total purchase amount; and

transmit, to the first client computer device and the second client computer device, the calculated difference.

16. The ecommerce chat server in accordance with claim 15, wherein said ecommerce chat server is further configured to:

determine that the second amount is equal to the calculated difference based on the second payment information; and

complete the purchase transaction based on the determination.

17. At least one non-transitory computer-readable storage medium having computer-executable instructions embodied thereon, wherein when executed by an ecommerce chat server having at least one processor coupled to at least one memory device, the computer-executable instructions cause the processor to:

initiate a chat session between at least a first client computer device associated with a first participant and a second client computer device associated with a second participant;

share at least one view of an ecommerce website with the first client computer device and the second client computer device, wherein the at least one view of the ecommerce website is i) received, by the ecommerce chat server, from the first client computer device and ii) transmitted, by the ecommerce chat server, to the second client computer device, wherein the first client computer device and the second client computer device are configured to display the at least one view of the ecommerce website, and wherein the at least one view of the ecommerce website includes at least one purchasable item;

initiate a purchase transaction for the at least one purchasable item included in the at least one view of the ecommerce website;

receive payment information for the purchase transaction; and

complete the purchase transaction based on the payment information.

18. The at least one computer-readable storage medium of claim 17, wherein the payment information includes a first payment information and a second payment information, and wherein the computer-executable instructions further cause the processor to:

receive, from the ecommerce website, a total purchase amount for the purchase transaction initiated by the first participant;

receive, from a secure payment system, the first payment information that the first participant paid a first amount, wherein the first amount is less than the total purchase amount;

determine that the first amount is less than the total purchase amount;

calculate a difference between the first amount and the total purchase amount;

transmit, to the first client computer device and the second client computer device, the calculated difference;

receive, from the secure payment system, the second payment information that the second participant paid a second amount;

determine that the second amount is equal to the calculated difference based on the second payment information; and

complete the purchase transaction based on the determination.

19. The at least one computer-readable storage medium of claim 17, wherein the computer-executable instructions further cause the processor to:

receive, from the first client computer device, an updated view of the ecommerce website; and

transmit, to the second client computer device, the updated view of the ecommerce website, wherein the second client computer device is configured to display the updated view of the ecommerce website.

20. The at least one computer-readable storage medium of claim 17, wherein the computer-executable instructions further cause the processor to:

receive, from the first client computer device, an image including an item;

determine a view of the ecommerce website that includes the item based on the image; and

transmit, to the second client computer device, the determined view of the ecommerce website, wherein the second client computer device is configured to display the determined view of the ecommerce website.