Systems and methods for take-out order analytics

• US 10,096,057 B2
• Filed: 04/21/2017
• Issued: 10/09/2018
• Est. Priority Date: 05/10/2011
• Status: Active Grant

• Current Assignee: RRT Holdings, LLC
• Original Assignee: Restaurant Revolution Technologies, Inc.
• Inventors: Harman, Brett
• Primary Examiner(s): Hayles, Ashford S
• Application Number:
  US15/494,290
• Publication Number:
  US 20170228814A1
• Time in Patent Office: 536 Days
• Field of Search: 705 15
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: G06Q 20/202 Interconnection or interaction of plural electronic cash registers [ECR] or to host computer, e.g. network details, transfer of information from host to ECR or from ECR to ECR
• CPC Class Codes: G06Q 20/29 characterised by micropayments
• CPC Class Codes: G06Q 20/3224 Transactions dependent on location of M-devices
• CPC Class Codes: G06Q 30/0201 Market modelling; Market analysis; Collecting market data
• CPC Class Codes: G06Q 30/0255 based on user history
• CPC Class Codes: G06Q 30/0269 based on user profile or attribute
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions
• CPC Class Codes: G06Q 30/0605 Supply or demand aggregation
• CPC Class Codes: G06Q 30/0633 Lists, e.g. purchase orders, compilation or processing
• CPC Class Codes: G06Q 30/0635 Processing of requisition or of purchase orders
• CPC Class Codes: G06Q 50/01 Social networking
• CPC Class Codes: G06Q 50/12 Hotels or restaurants

Abstract

Systems and methods for take-out order management and analysis. In an embodiment, for each of a plurality of restaurants, an interactive menu associated with the restaurant is provided to a plurality of users, a plurality of orders are received from the plurality of users, and the plurality of orders are sent to the restaurant. Order information related to the plurality of orders and the plurality of users is stored in at least one database, and analyzed.

Claims

1. A system for take-out order management and sharing, the system comprising:

at least one hardware processor;

at least one executable software module that, when executed by the at least one hardware processor, is configured to;

communicate with point-of-sale (POS) systems of a plurality of different restaurants;

generate a menu for a selected one of the plurality of different restaurants based on a type of a device of a first user;

utilize at least one application programming interface (API) to receive information associated with at least one of a first user and a plurality of second users from one or more social networking sites;

receive a first portion of a group take-out order for one of the plurality of different restaurants from the device of the first user;

receive an indication from the first user to include the plurality of second users in the group take-out order;

transmit an invitation to devices of the plurality of second users to join the group take-out order;

generate an interactive menu for the selected one of the plurality of different restaurants for display on the devices of each of the plurality of second users, the interactive menu displaying menu items in an arrangement based on the first portion of the group take-out order;

receive, from the devices of the plurality of second users, additional portions of the group take-out order; and

transmit the group take-out order to a POS system of the one of the plurality of different restaurants.

2. The system of claim 1, wherein the indication from the first user includes contact information for the plurality second users.

3. The system of claim 1, wherein the at least one executable software module is configured to utilize the at least one API to invite the plurality of second users through the one or more social networking sites.

4. The system of claim 3, wherein the at least one executable software module is further configured to retrieve contact information for each of the plurality of second users from at least one of the one or more social networking sites utilizing the at least one API.

5. The system of claim 4, wherein the at least one executable software module is further configured to:

determine, based at least in part on the information received from the one or more social networking sites, at least one of an up-sell option and a promotional offer; and

provide the at least one of the up-sell option and the promotional offer to the plurality of second users during order entry.

6. The system of claim 4, wherein the contact information for the plurality of second users comprises an email address associated with each of the plurality of second users.

7. The system of claim 6, wherein the at least one executable software module is configured to send an invitation in an email to the email address associated with each of the plurality of second users.

8. The system of claim 7, wherein the invitation comprises a link to a user interface for joining the group take-out order.

9. The system of claim 1, wherein the at least one executable software module is further configured to receive, from the device of the first user, a cut-off time for the plurality of second user to join the group take-out order.

10. The system of claim 1, wherein the at least one executable software module is further configured to receive, from the device of the first user, a payment distribution based on prices for respective portions of the group take-out order;

and

charge an amount to each of the first user and the plurality of second users according to the payment distribution.

11. A method for take-out order management and sharing, the method comprising:

by at least one hardware processor;

communicating with point-of-sale (POS) systems of a plurality of different restaurants;

utilizing at least one application programming interface (API) to receive information associated with at least one of the first user and a plurality of second users from the one or more social networking sites;

generating a menu for a selected one of the plurality of different restaurants based on a type of a device of the first user;

receiving a first portion of a group take-out order for one of the plurality of different restaurants from the device of a first user;

receiving an indication from the first user to include the plurality of second users in the group take-out order;

transmitting an invitation to devices of the plurality of second users to join the group take-out order;

generating an interactive menu for the selected one of the plurality of different restaurants for display on the devices of each of the plurality of second users, the interactive menu displaying menu items in an arrangement based on the first portion of the group take-out order;

receiving, from the devices of the plurality of second users additional portions of the group take-out order; and

transmitting the group take-out order to a POS system of the one of the plurality of different restaurants.

12. The method of claim 11, wherein the indication from the first user includes contact information for the plurality second users.

13. The method of claim 11, further comprising utilizing the at least one API to invite the plurality of second users through the one or more social networking sites.

14. The method of claim 13, further comprising:

by the at least one hardware processor, retrieving contact information for each of the plurality of second users from at least one of the one or more social networking sites utilizing the at least one API.

15. The method of claim 14, further comprising:

by the at least one hardware processor;

determining, based at least in part on the information received from the one or more social networking sites, at least one of an up-sell option and a promotional offer; and

providing the at least one of the up-sell option and the promotional offer to the plurality of second users during order entry.

16. The method of claim 14, wherein the contact information for the plurality of second users comprises an email address associated with each of the plurality of second users.

17. The method of claim 16, further comprising:

sending, by the at least one hardware processor, an invitation in an email to the email address associated with each of the plurality of second users.

18. The method of claim 17, wherein the invitation comprises a link to a user interface for joining the group take-out order.

19. The method of claim 11, further comprising:

receiving, by the at least one hardware processor, a cut-off time for the plurality of second user to join the group take-out order from the device of the first user.

20. The method of claim 11, further comprising:

by the at least one hardware processor;

receiving, from the device of the first user, a payment distribution based on prices for respective portions of the group take-out order; and

charging an amount to each of the first user and the plurality of second users according to the payment distribution.