System and method for dynamic healthcare insurance claims decision support

• US 10,102,340 B2
• Filed: 06/06/2016
• Issued: 10/16/2018
• Est. Priority Date: 06/06/2016
• Status: Active Grant

• Current Assignee: Change Healthcare Holdings, LLC (UnitedHealth Group Incorporated)
• Original Assignee: PokitDok, Inc. (UnitedHealth Group Incorporated)
• Inventors: Tanner, Jr., Theodore C., Alstad, Colin E., Smith, W. Bryan, Gosnell, Denise K., Harrison, Virginia C.
• Primary Examiner(s): Burgess, Joseph D
• Application Number:
  US15/174,595
• Publication Number:
  US 20170351821A1
• Time in Patent Office: 862 Days
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G16H 30/20 for handling medical images, e.g. DICOM, HL7 or PACS
• CPC Class Codes: G16H 50/20 for computer-aided diagnosis, e.g. based on medical expert systems
• CPC Class Codes: G16Z 99/00 Subject matter not provided for in other main groups of this subclass

Abstract

A healthcare claims processing and decision support system and method are disclosed that allow for the pre-processing of the healthcare claims as well as a method to reduce much of this overhead and alerting the user to any errors that occur during the claims processing.

Claims

1. A method for healthcare claim decision support, comprising:

providing a computer with a processor, memory and a plurality of computer instructions configured to;

receive streaming transactional healthcare claim data;

extract a healthcare eligibility data stream, a healthcare claim submission data stream and a healthcare claim payment data stream from the streaming transactional healthcare claim data;

aggregate a message from the healthcare eligibility data stream, a message from the healthcare claim submission data stream and a message from the healthcare claim payment data stream about a particular claim being submitted to a payer;

perform a sliding window analysis to the aggregated messages about the particular claim being submitted to the payer to identify healthcare claim data in the aggregated messages that is relevant to the particular claim being submitted to the payer;

perform a frequent item set process on the identified healthcare claim data to determine a procedure code in the aggregated messages that does not match a service code;

perform a price analysis of the identified healthcare claim data in the aggregated messages to identify a price for a service or procedure in the claim that is abnormal for the payer;

perform a code co-occurrence of the identified healthcare claim data in the aggregated messages to identify two procedure codes that are not allowed in the same claim by the payer; and

generate user interfaces that show, for the particular claim to the payer, one or more issues with the claim based on the procedure code that does not match the service code, the price that is abnormal for the payer and two procedure codes that are not allowed in the same claim by the payer.

2. The method of claim 1, wherein performing the frequent item set process further comprises using an FP-Growth process to determine the procedure code that does not match the service code.

3. The method of claim 1, wherein performing the price analysis further comprises generating a price percentile for the payer for the procedure and comparing a price of the claim in the identified healthcare claim data to the price percentile for the payer.

4. The method of claim 1, wherein performing the code co-occurrence of the identified healthcare claim data further comprises using a classifier process to identify two procedure codes that are not allowed in the same claim by the payer.

5. The method of claim 1, wherein receiving the one or more healthcare data streams further comprises receiving an X12 271 steam, an 837 stream and an 835 stream.

6. The method of claim 1 further comprising processing one or more X12 API data streams to generate the one or more healthcare claim data streams.

7. The method of claim 1, wherein the procedure code is a CPT code and the service code is an ICD9 code.

8. An apparatus healthcare claim decision support, comprising:

a processor and a memory, the processor executing a plurality of lines of instructions that cause the processor to be configured to;

receive streaming transactional healthcare claim data;

extract a healthcare eligibility data stream, a healthcare claim submission data stream and a healthcare claim payment data stream from the streaming transactional healthcare claim data;

aggregate a message from the healthcare eligibility data stream, a message from the healthcare claim submission data stream and a message from the healthcare claim payment data stream about a particular claim being submitted to a payer;

perform a sliding window analysis to the aggregated messages about the particular claim being submitted to the payer to identify healthcare claim data in the aggregated messages that is relevant to the particular claim being submitted to the payer;

perform a frequent item set process on the identified healthcare claim data in the aggregated messages to determine a procedure code that does not match a service code;

perform a price analysis of the identified healthcare claim data in the aggregated messages to identify a price for a service or procedure in the claim that is abnormal for the payer;

perform a code co-occurrence of the identified healthcare claim data in the aggregated messages to identify two procedure codes that are not allowed in the same claim by the payer; and

generate user interfaces that show, for the particular claim to the payer, one or more issues with the claim based on the procedure code that does not match the service code, the price that is abnormal for the payer and two procedure codes that are not allowed in the same claim by the payer.

9. The apparatus of claim 8, wherein the processor is configured to use an FP-Growth process to determine the procedure code that does not match the service code.

10. The apparatus of claim 8, wherein the processor is configured to generate a price percentile for the payer for the procedure and compare a price of the claim in the identified healthcare claim data to the price percentile for the payer.

11. The apparatus of claim 8, wherein the processor is configured to use a classifier process to identify two procedure codes that are not allowed in the same claim by the payer.

12. The apparatus of claim 8, wherein the processor is configured to receive an X12 271 steam, an 837 stream and an 835 stream.

13. The apparatus of claim 8, wherein the processor is configured to process one or more X12 API data streams to generate the one or more healthcare claim data streams.

14. The apparatus of claim 8, wherein the procedure code is a CPT code and the service code is an ICD9 code.