Collecting client-side application performance monitoring information

• US 10,103,961 B2
• Filed: 07/25/2014
• Issued: 10/16/2018
• Est. Priority Date: 07/25/2014
• Status: Active Grant

• Current Assignee: Teachers Insurance and Annuity Association (TIAA Board of Governors)
• Original Assignee: Teacher Insurance & Annuity Association of America
• Inventors: Michaud, Ethan Luke, Pickering, Mathew Wade, Olaso, Rafael Pedro, Bechard, Matthew M., Juda, Janusz M., Hixon, James Ronald, Arneth, III, William Val, Bates, Nathaniel John, Whitehead, Latrisha Devon, Couture, Gary Robert, Iannucci, Louis Anthony, Blandford, Scott M.
• Primary Examiner(s): Roumi, Mahran Abu
• Application Number:
  US14/340,805
• Publication Number:
  US 20160028805A1
• Time in Patent Office: 1,544 Days
• Field of Search: 709203
• CPC Class Codes: H04L 41/046 comprising network management agents or mobile agents therefor
• CPC Class Codes: H04L 43/12 Network monitoring probes
• CPC Class Codes: H04L 67/1001 for accessing one among a plurality of replicated servers

Abstract

Systems and methods for collecting client-side application performance monitoring (APM) information in distributed computer systems. An example method may comprise: inserting a script code fragment into an electronic document to be transmitted to a client computing device, wherein the script code fragment is to issue a request for loading an object from a second computer system, the request comprising at least one of: a parameter of a client browser executed by the client computing device, a parameter of an application being executed within the client browser, or a parameter of a current session of the client browser; and transmitting the electronic document to at least one of: the second computer system or the client computing device.

Claims

1. A method, comprising:

receiving, by a server-side HyperText Transfer Protocol (HTTP) proxy server, a first request initiated by a client computing device, the first request specifying an electronic document;

responsive to determining that the electronic document is missing from a file cache, identifying, based on a load balancing scheme, an HTTP server and requesting the electronic document from the HTTP server;

generating, based on a template file, a code implementing a second request for loading a static object residing on the server-side HTTP proxy server, the second request comprising an application performance monitoring (APM) parameter of an application being executed by the client computing device, wherein the APM parameter is represented by one of;

an amount of data transferred by the application, a number of requests issued by the application within a given time period, a processor usage level at the client computing device, an amount of memory available to the application, a server response time measured by the application, or a number of errors received in response to requests transmitted by the application;

inserting the code into the electronic document;

transmitting the electronic document to the client computing device;

responsive to receiving, from the client computing device, a third request for loading the static object identified by the code, transmitting to an APM system a message comprising at least part of the third request and the value of the APM parameter specified by the third request; and

creating a log record comprising at least part of the third request.

2. The method of claim 1, wherein the static object is provided by a transparent single-pixel image.

3. The method of claim 1, wherein the code comprises a Javascript function.

4. The method of claim 1, wherein the first request is an HTTP GET request.

5. The method of claim 1, wherein transmitting the message to the APM system is performed over a dedicated connection.

6. The method of claim 1, wherein the electronic document retrieved from the HTTP server comprises a second code for loading a second static object residing on the HTTP server.

7. The method of claim 1, wherein the message further comprises a transaction identifier.

8. A computer system implementing a server-side HyperText Transfer Protocol (HTTP) proxy server, the computer system comprising:

a memory; and

a processor communicatively coupled to the memory, the processor configured to;

receive a first request initiated by a client computing device, the first request specifying an electronic document;

responsive to determining that the electronic document is missing from a file cache, identify, based on a load balancing scheme, an HTTP server and request the electronic document from the HTTP server;

generate, based on a template file, a code implementing a second request for loading a static object residing on the server-side HTTP proxy server, the second request comprising an application performance monitoring (APM) parameter of an application being executed by the client computing device wherein the APM parameter is represented by one of;

an amount of data transferred by the application, a number of requests issued by the application within a given time period, a processor usage level at the client computing device, an amount of memory available to the application, a server response time measured by the application, or a number of errors received in response to requests transmitted by the application;

insert the code into the electronic document;

transmit the electronic document to the client computing device;

responsive to receiving, from the client computing device, a third request for loading the static object identified by the code, transmit to an APM system a message comprising at least part of the third request and the value of the APM parameter specified by the third request; and

create a log record comprising at least part of the third request.

9. The computer system of claim 8, wherein the static object is provided by a transparent single-pixel image.

10. The computer system of claim 8, wherein the code comprises a Javascript function.

11. The computer system of claim 8, wherein the first request is an HTTP GET request.

12. The computer system of claim 8, wherein transmitting the message to the APM system is performed over a dedicated connection.

13. The computer system of claim 8, wherein the electronic document retrieved from the HTTP server comprises a second code for loading a second static object residing on the HTTP server.

14. The computer system of claim 8, wherein the message further comprises a transaction identifier.

15. A computer-readable non-transitory storage medium comprising executable instructions that, when executed by a computer system implementing a server-side HyperText Transfer Protocol (HTTP) proxy server, cause the computer system to perform operations comprising:

receiving a first request initiated by a client computing device, the first request specifying an electronic document;

responsive to determining that the electronic document is missing from a file cache, identifying, based on a load balancing scheme, an HTTP server and requesting the electronic document from the HTTP server;

generating, based on a template file, a code implementing a second request for loading a static object residing on the server-side HTTP proxy server, the second request comprising an application performance monitoring (APM) parameter of an application being executed by the client computing device, wherein the APM parameter is represented by one of;

an amount of data transferred by the application, a number of requests issued by the application within a given time period, a processor usage level at the client computing device, an amount of memory available to the application, a server response time measured by the application, or a number of errors received in response to requests transmitted by the application;

inserting the code into the electronic document;

transmitting the electronic document to the client computing device;

responsive to receiving, from the client computing device, a third request for loading the static object identified by the code, transmitting to an APM system a message comprising at least part of the third request and the value of the APM parameter specified by the third request; and

creating a log record comprising at least part of the third request.

16. The computer-readable non-transitory storage medium of claim 15, wherein the static object is provided by a transparent single-pixel image.

17. The computer-readable non-transitory storage medium of claim 15, wherein the code comprises a Javascript function.

18. The computer-readable non-transitory storage medium of claim 15, wherein transmitting the message to the APM system is performed over a dedicated connection.

19. The computer-readable non-transitory storage medium of claim 15, wherein the electronic document retrieved from the HTTP server comprises a second code for loading a second static object residing on the HTTP server.

20. The computer-readable non-transitory storage medium of claim 15, wherein the message further comprises a transaction identifier.