Methods for prompting a user to use enhanced automation system features, and systems and devices related thereto
First Claim
1. A method for providing enhanced services to an automation system user, comprising:
- identifying an automation system associated with the automation system user;
tracking usage of services for which the automation system user is registered for the automation system;
determining that a new service is available for use in connection with the automation system and has not previously been used with the automation system based at least in part on the tracked usage; and
sending a first message to at a control panel of the automation system, the first message comprising information related to the determined new service.
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Accused Products
Abstract
A control panel is used to control and/or monitor an automation system. The automation system may also be used in connection with one or more enhanced services, such as a remote access service. The remote access service may allow a user to control or monitor some or all aspects of the automation system through a remote computing device. To use the remote access service, or other enhanced services, the user may register to associate the user with the control panel of the automation system. If it is determined that the user has not registered, the service provider may send a message to the control panel. The message may prompt the user to register for the enhanced service. Optionally, contact information may be requested to allow a message to be sent to a personal device of the user to facilitate registration or use of the enhanced service.
21 Citations
20 Claims
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1. A method for providing enhanced services to an automation system user, comprising:
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identifying an automation system associated with the automation system user; tracking usage of services for which the automation system user is registered for the automation system; determining that a new service is available for use in connection with the automation system and has not previously been used with the automation system based at least in part on the tracked usage; and sending a first message to at a control panel of the automation system, the first message comprising information related to the determined new service. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13)
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14. A method for providing a new service for a security or automation system, comprising:
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identifying a user associated with the security or automation system; tracking usage of services for which the user is registered for the security or automation system; determining that the new service is available for use in connection with the security or automation system and has not previously been used with the security or automation system based at least in part on the tracked usage; receiving a first message comprising information related to the new service; displaying the first message on a display; and requesting input from the user at a control panel in response to the first message. - View Dependent Claims (15, 16, 17, 18, 19)
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20. An apparatus for an automation system, comprising:
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a processor; memory in electronic communication with the processor; and instructions stored in the memory, the instructions being executable by the processor to; identify an automation system user associated with the automation system; track usage of services for which the automation system user is registered for the automation system; determine that a new service is available for use in connection with the automation system and has not previously been used with the automation system based at least in part on the tracked usage; and send a first message to at a control panel of the automation system, the first message comprising information related to the determined new service.
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Specification