System and method for proactively establishing a third-party payment account for services rendered to a resident of a controlled-environment facility
First Claim
1. A method for providing communication services to a resident of a controlled-environment facility, the method comprising:
- storing, in a database system, information indicating a detainment of the resident at the controlled-environment facility;
establishing, in response to the detainment, a payment account on behalf of the resident, wherein the payment account may be used to access the provided communication services;
determining, by a campaign system configured to interoperate with the database system, a perishable date associated with the detainment of the resident;
configuring a triggering event in the database system, wherein the triggering event indicates a campaign to solicit funds for the resident until the perishable date, and wherein the triggering event is removed from the database system upon reaching the perishable date;
determining contact information for one or more non-residents associated with the resident;
notifying, periodically while the triggering event is configured in the database, the one or more non-residents of the detainment of the resident and of the payment account established on behalf of the resident;
receiving funds from a first non-resident in response to the notification, wherein the received funds are deposited to the payment account established on behalf of the resident;
receiving, at a communications system, a request from the resident for communications services provided by the controlled-environment facility; and
providing, via the communications system, the resident with the requested communications services based on the funds deposited to the payment account.
15 Assignments
0 Petitions
Accused Products
Abstract
Systems and methods for proactively establishing a third-party payment account for services rendered to a resident of a controlled-environment facility (“CEF”). A campaign-triggering event is detected, which triggers contact of prospective third-party (“3rd-party”) payers for a resident of a CEF in order to encourage such prospective 3rd-party payers to establish 3rd-party payment accounts for the resident. In this manner, the prospective 3rd-party payers are proactively contacted prior to an expected future demand for service by the resident. A method thus comprises identifying at least one prospective third-party payer for a resident of a controlled-environment facility, and proactively contacting the identified at least one prospective third-party payer prior to demand for service by the resident to encourage the identified at least one prospective third-party payer to establish a third-party payment account for payment for future service expected for the resident.
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Citations
20 Claims
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1. A method for providing communication services to a resident of a controlled-environment facility, the method comprising:
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storing, in a database system, information indicating a detainment of the resident at the controlled-environment facility; establishing, in response to the detainment, a payment account on behalf of the resident, wherein the payment account may be used to access the provided communication services; determining, by a campaign system configured to interoperate with the database system, a perishable date associated with the detainment of the resident; configuring a triggering event in the database system, wherein the triggering event indicates a campaign to solicit funds for the resident until the perishable date, and wherein the triggering event is removed from the database system upon reaching the perishable date; determining contact information for one or more non-residents associated with the resident; notifying, periodically while the triggering event is configured in the database, the one or more non-residents of the detainment of the resident and of the payment account established on behalf of the resident; receiving funds from a first non-resident in response to the notification, wherein the received funds are deposited to the payment account established on behalf of the resident; receiving, at a communications system, a request from the resident for communications services provided by the controlled-environment facility; and providing, via the communications system, the resident with the requested communications services based on the funds deposited to the payment account. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A system for providing communication services to a resident of a controlled-environment facility, the system comprising:
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an account system configured for establishing a payment account on behalf of the resident, wherein the payment account may be used to access the provided communication services; a campaign system for conducting a campaign to solicit funds for the resident, the campaign system configured to; determine a perishable date associated with the detainment of the resident; determining contact information for one or more non-residents associated with the resident; notifying, periodically while a triggering event is configured in a database system, the one or more non-residents of the detainment of the resident and of the payment account established on behalf of the resident; and receive funds from a first non-resident in response to the notification, wherein the received funds are deposited to the payment account established on behalf of the resident; the database system configured to indicate the triggering event, wherein the triggering event indicates the campaign to solicit funds for the resident until the perishable date, and wherein the triggering event is removed from the database system upon reaching the perishable date; and a communications system configured to provide communications services to the resident and further configured to; receive a request from the resident for the provided communications services; and provide the resident with the requested communications services based on the funds deposited to the payment account. - View Dependent Claims (12, 13, 14, 15, 16, 17, 18, 19, 20)
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Specification