Systems and methods for optimizing application data delivery over third party networks

• US 10,116,709 B1
• Filed: 03/15/2013
• Issued: 10/30/2018
• Est. Priority Date: 08/22/2011
• Status: Active Grant

• Current Assignee: Star2Star Communications LLC (Sangoma Technologies Corporation)
• Original Assignee: Star2Star Communications LLC (Sangoma Technologies Corporation)
• Inventors: Kielhofner, Kristian, Shepard, Gabriel, Solomon, Shawn
• Primary Examiner(s): Meky, Moustafa M
• Assistant Examiner(s): Islam, Sm Z
• Application Number:
  US13/840,493
• Time in Patent Office: 2,055 Days
• Field of Search: 709223
• CPC Class Codes: H04L 65/1053 IP private branch exchange [PBX] functionality entities or arrangements circuit switched PBXs H04M3/00
• CPC Class Codes: H04L 65/1066 Session management
• CPC Class Codes: H04L 65/1083 In-session procedures
• CPC Class Codes: H04L 65/80 Responding to QoS

Abstract

Aspects of the present disclosure generally relate to systems and methods for managing and optimizing end-to-end communication sessions involving the delivery of application data (e.g., audio data, audio/video data, electronic file download data, etc.) over third party networks using an optimized communication system (OCS), as described herein. Embodiments of the disclosed system enable optimal quality (e.g., reduced delay, packet loss, jitter, etc.) of communication sessions. In one example, the system provides a real-time or close to real-time evaluation of network conditions, e.g., network congestion, nodes best-suited for application data transfer, etc., and other factors associated with geographically diverse and unpredictable routing infrastructure characteristics of the Internet to enable optimized communication sessions.

Claims

1. A method for optimizing communication sessions through one or more networks comprising a plurality of communication nodes operatively connected to a plurality of network edge devices, comprising the steps of:

receiving at a particular network edge device a predetermined list of possible communication nodes in the one or more networks through which communication sessions may be routed, and receiving one or more business rules relating to optimizing communication sessions;

processing the one or more business rules at the particular network edge device to determine one or more actions to be taken by the particular network edge device to obtain information relevant to optimization of communication sessions;

performing the one or more actions dictated by the one or more business rules via the particular network edge device, wherein at least one of the one or more actions comprises classifying each of the possible communication nodes based on communication session type, wherein a communication session type is a particular class of communication traffic of one or more classes of communication traffic that can be routed by each of the possible communication nodes;

receiving information relating to optimization of communication sessions at the particular network edge device as a result of performance of the one or more actions dictated by the one or more business rules, wherein the information relating to optimization of communication sessions includes an indication of at least one communication session type for which each of the possible communication nodes is configured; and

generating a prioritized list of the possible communication nodes based on the information relating to optimization of communication sessions and based on the one or more business rules, wherein the prioritized list of possible communication nodes includes a list of communication nodes classified by at least one communication session type.

2. The method of claim 1, wherein the method steps are performed in an optimized communication system (OCS).

3. The method of claim 2, wherein the OCS includes an OCS server module for performing various functionalities of the OCS.

4. The method of claim 3, wherein the predetermined list of possible communication nodes and the one or more business rules relating to optimizing communication sessions are received at the particular network edge device from the OCS server module.

5. The method of claim 3, wherein the possible communication nodes are managed by the OCS server module.

6. The method of claim 3, wherein the possible communication nodes are not managed by the OCS server module.

7. The method of claim 1, wherein the possible communication nodes are selected from the group comprising:

route nodes, media proxy nodes, provisioning nodes, statistics nodes, relay nodes, communication-type-defined nodes.

8. The method of claim 1, further comprising the step of storing the prioritized list of the possible communication nodes in a local database of the particular network edge device.

9. The method of claim 1, wherein the one or more business rules are defined by one or more of the following:

an OCS administrator, a local user of the particular network edge device, automatically by the particular network edge device, automatically by an OCS server module.

10. The method of claim 1, wherein the one or more actions are selected from the group comprising:

determining current network conditions, surveying network traffic, determining which nodes are active, determining which nodes are inactive, identifying node parameters, identifying nodes most suitable for certain communication session types, defining preferred or typical communication characteristics of communication sessions routed through the particular network edge device, defining preferred or typical communication characteristics of an enterprise associated with the particular network edge device.

11. The method of claim 1, wherein each of the plurality of network edge devices is operatively connected to one or more communication assets for enabling communication sessions through the one or more networks with other communication assets.

12. The method of claim 1, wherein the information relating to optimization of communication sessions includes network characteristic information corresponding to the possible communication nodes in the one or more networks.

13. The method of claim 1, wherein the one or more networks comprise the Internet.

14. The method of claim 1, wherein classifying each of the possible communication nodes comprises determining whether each possible communication node is predefined for one or types of communication sessions.

15. The method of claim 14, wherein the one or more types of communication sessions comprises one or more of voice mail, interactive voice response (IVR), conference calling, voice-based sessions, video-based sessions, multimedia-based sessions, file download sessions, and email sessions.

16. A system for optimizing communication sessions through one or more networks comprising a plurality of communication nodes, comprising:

a local network edge device database for storing information relating to possible communication nodes in the one or more networks through which communication sessions may be routed and business rules relating to optimizing communication sessions; and

a particular network edge device operatively coupled to the local network edge device database and comprising a processor operative to;

retrieve a predetermined list of possible communication nodes in the one or more networks through which communication sessions may be routed, and retrieve one or more business rules relating to optimizing communication sessions, wherein the predetermined list of possible communication nodes includes a classification of the possible communication nodes based on communication session types, wherein communication session types are particular classes of communication traffic that may be routed by the possible communication nodes;

process the one or more business rules via the particular network edge device to determine one or more actions to be taken by the particular network edge device to obtain information relevant to optimization of communication sessions;

perform the one or more actions dictated by the one or more business rules via the particular network edge device, wherein the one or more actions comprises determining whether each of the possible communication nodes is classified for a particular communication session type;

receive information relating to optimization of communication sessions at the particular network edge device as a result of performance of the one or more actions dictated by the one or more business rules, wherein the information relating to optimization of communication sessions includes an indication of whether each of the possible communication nodes is classified for the particular communication session type; and

generate a prioritized list of the possible communication nodes based on the information relating to optimization of communication sessions and based on the one or more business rules, wherein the prioritized list of the possible communication nodes includes at least one communication node classified for the particular communication session type.

17. The system of claim 16, wherein the plurality of communication nodes are operatively connected to the particular network edge device through the one or more networks.

18. The system of claim 16, wherein the predetermined list of possible communication nodes and the one or more business rules relating to optimizing communication sessions are initially received at the particular network edge device from a central server.

19. The system of claim 18, wherein the possible communication nodes are managed by the central server.

20. The system of claim 18, wherein the possible communication nodes are not managed by the central server.

21. The system of claim 16, wherein the possible communication nodes are selected from the group comprising:

route nodes, media proxy nodes, provisioning nodes, statistics nodes, relay nodes, communication-type-defined nodes.

22. The system of claim 16, wherein the processor is further operative to store the prioritized list of the possible communication nodes in the local network edge device database.

23. The system of claim 16, wherein the one or more business rules are defined by one or more of the following:

a system administrator, a local user of the particular network edge device, automatically by the particular network edge device, automatically by a server module.

24. The system of claim 16, wherein the one or more actions are selected from the group comprising:

determining current network conditions, surveying network traffic, determining which nodes are active, determining which nodes are inactive, identifying node parameters, identifying nodes most suitable for certain communication session types, defining preferred or typical communication characteristics of communication sessions routed through the particular network edge device, defining preferred or typical communication characteristics of an enterprise associated with the particular network edge device.

25. The system of claim 16, wherein the particular network edge device is operatively connected to one or more communication assets for enabling communication sessions through the one or more networks with other communication assets.

26. The system of claim 16, wherein the information relating to optimization of communication sessions includes network characteristic information corresponding to the possible communication nodes in the one or more networks.

27. The system of claim 16, wherein the communication session types comprise one or more of voice mail, interactive voice response (IVR), conference calling, voice-based sessions, video-based sessions, multimedia-based sessions, file download sessions, and email sessions.