Adding additional information to caller ID information

• US 10,116,792 B2
• Filed: 09/05/2017
• Issued: 10/30/2018
• Est. Priority Date: 03/28/2016
• Status: Active Grant

• Current Assignee: Verizon Patent and Licensing Incorporated (Verizon Communications Inc.)
• Original Assignee: Verizon Patent and Licensing Incorporated (Verizon Communications Inc.)
• Inventors: Haltom, Jeffrey, Chiurco, Regina A., Hendrickson, Heath W., Barakat, Lulia Ann
• Primary Examiner(s): Le, Danh
• Application Number:
  US15/695,356
• Publication Number:
  US 20170366666A1
• Time in Patent Office: 420 Days
• Field of Search: 455415, 4555501, 455418, 37922101
• CPC Class Codes: H04M 1/57 Arrangements for indicating or recording the number of the calling subscriber at the called subscriber's set at the operator set in a manual exchange H04M5/20
• CPC Class Codes: H04M 1/724 User interfaces specially adapted for cordless or mobile telephones
• CPC Class Codes: H04M 3/42042 Notifying the called party of information on the calling party details within substation equipment H04M1/57, signalling details H04Q3/72
• CPC Class Codes: H04M 3/4365 based on information specified by the calling party, e.g. priority or subject
• CPC Class Codes: H04Q 2213/13256 Call screening
• CPC Class Codes: H04Q 3/06 for group or trunk group selectors
• CPC Class Codes: H04Q 3/66 Traffic distributors
• CPC Class Codes: H04W 8/245 from a network towards a terminal

Abstract

A device may receive a first query from a terminating device, The first query may be based on the terminating device having received, from a calling party device, a request to establish a connection with a called party device. The first query may be based on information associated with the calling party device. The device may send, to a caller information device, a second query based on the first query. The device may receive, from the caller information device, caller information based on the second query. The device may compare the caller information to a criterion. The device may modify the caller information, to create modified caller information, when the caller information satisfies the criterion. The device may send the modified caller information to the terminating device for forwarding to another device to support determining how to handle, for the called party device, the request to establish the connection.

Claims

1. A device, comprising:

one or more processors to;

identify caller information;

compare the caller information to one or more criteria to determine that the caller information satisfies the one or more criteria,

the one or more criteria including one or more of;

a time of day,

a time range,

a ranking, or

whether the caller information is associated with any reporting to or action taken by a governmental body;

modify the caller information, to create modified caller information, based on the caller information satisfying the one or more criteria,

when modifying the caller information, the one or more processors are to;

add, to a caller number field or a caller name field of the caller information, at least one character that indicates that the caller information satisfies the one or more criteria; and

provide the modified caller information in a manner that facilitates determining how to handle a request to establish a connection with a called party device.

2. The device of claim 1, where the one or more processors are further to:

send a query to a caller information device, and

receive the caller information based on the query.

3. The device of claim 1, where the one or more processors are further to:

receive a query from a terminating device before identifying the caller information.

4. The device of claim 3, where the query is based on the terminating device having received the request to establish the connection with the called party device.

5. The device of claim 1, where, when providing the modified caller information, the one or more processors are to:

send the modified caller information to a terminating device that received, from a calling party device, the request to establish the connection with the called party device.

6. The device of claim 1, where, when modifying the caller information, the one or more processors are further to:

change a display color or add an animation associated with displaying the caller information.

7. The device of claim 1, where, when modifying the caller information, the one or more processors are further to:

add an audio file or a video file to the caller information.

8. A method comprising:

identifying, by a device, caller information;

comparing, by the device, the caller information to one or more criteria to determine that the caller information satisfies the one or more criteria,

the one or more criteria including one or more of;

a behavioral pattern based on a caller number or a caller name, or

a volumetric pattern based on the caller number or the caller name;

modifying, by the device, the caller information, to create modified caller information, based on the caller information satisfying the one or more criteria,

modifying the caller information comprising;

inserting, at a start of field of the caller information, at least one character that indicates that the caller information satisfies the one or more criteria; and

providing, by the device the modified caller information in a manner that facilitates determining how to handle a request to establish a connection with a called party device.

9. The method of claim 8, further comprising:

sending a query to a caller information device, and

receiving the caller information based on the query.

10. The method of claim 8, further comprising:

receiving a query from a terminating device before identifying the caller information.

11. The method of claim 10, where the query is based on the terminating device having received the request to establish the connection with the called party device.

12. The method of claim 8, where providing the modified caller information, comprises:

sending the modified caller information to a terminating device that received, from a calling party device, the request to establish the connection with the called party device.

13. The method of claim 8, where modifying the caller information further comprises:

adding a media file to the caller information.

14. The method of claim 8, where modifying the caller information further comprises:

causing the caller information to flash when the caller information is displayed.

15. A non-transitory computer-readable medium storing instructions, the instructions comprising:

one or more instructions that, when executed by one or more processors, cause the one or more processors to;

identify caller information;

compare the caller information to one or more criteria to determine that the caller information satisfies the one or more criteria,

the caller information satisfying the one or more criteria based on one or more of;

matching multiple items of information,

exhibiting one or more patterns,

satisfying a threshold, or

matching information in a purpose-driven list;

modify the caller information, to create modified caller information, based on the caller information satisfying the one or more criteria,

the one or more instructions to modify the caller information comprising;

one or more instructions to replace a field of the caller information with a substitute value; and

provide the modified caller information in a manner that facilitates determining how to handle a request to establish a connection with a called party device.

16. The non-transitory computer-readable medium of claim 15, where the instructions further comprise:

one or more instructions to;

send a query to a caller information device, and

receive the caller information based on the query.

17. The non-transitory computer-readable medium of claim 15, where the instructions further comprise:

one or more instructions to receive a query from a terminating device before identifying the caller information.

18. The non-transitory computer-readable medium of claim 17, where the query is based on the terminating device having received the request to establish the connection with the called party device.

19. The non-transitory computer-readable medium of claim 15, where the one or more instructions to provide the modified caller information comprise:

one or more instructions to send the modified caller information to a terminating device that received, from a calling party device, the request to establish the connection with the called party device.

20. The non-transitory computer-readable medium of claim 15, where the instructions further comprise:

one or more instructions to modify one or more fields, of the caller information, to indicate that the caller information satisfies the one or more criteria.