System and method of rerouting a toll free telephony call in the event of the failure to connect to the target telephony station

• US 10,116,803 B1
• Filed: 03/28/2018
• Issued: 10/30/2018
• Est. Priority Date: 03/28/2018
• Status: Active Grant

• Current Assignee: AireSpring Incorporated
• Original Assignee: AireSpring Incorporated
• Inventors: Vigen, Eric Arno
• Primary Examiner(s): Nguyen, Quynh H
• Application Number:
  US15/939,189
• Time in Patent Office: 216 Days
• Field of Search: 37922104
• CPC Class Codes: H04L 41/0654 using network fault recovery ring fault isolation or reconfiguration in loop networks without recovery actions by a network management system H04L12/437
• CPC Class Codes: H04L 65/1046 Call controllers; Call servers
• CPC Class Codes: H04L 65/1069 Session establishment or de-establishment
• CPC Class Codes: H04L 65/1096 Supplementary features, e.g. call forwarding or call holding systems providing special services or facilities to telephony subscribers H04M3/42
• CPC Class Codes: H04M 15/08 Metering calls to called party , i.e. B-party charged for the communication
• CPC Class Codes: H04M 15/09 Third party charged communications
• CPC Class Codes: H04M 15/56 for VoIP communications
• CPC Class Codes: H04M 15/8044 Least cost routing
• CPC Class Codes: H04M 15/8055 Selecting cheaper transport technology for a given service
• CPC Class Codes: H04M 3/42306 Number translation services, e.g. premium-rate, freephone or vanity number services
• CPC Class Codes: H04M 7/0084 Network monitoring; Error detection; Error recovery; Network testing

Abstract

A system and method of re-routing a toll free telephony call if an interexchange carrier is unable to connect the toll free call to a target telephony station. A routing server accesses a primary and auxiliary routing database to retrieve a plurality of routing codes, including a primary routing code associated with an interexchange carrier computer, to which the routing server can route the toll free call to via an access tandum. If the routing server receives a status back from the access tandum indicating the toll free call did not complete, the routing server dynamically re-routes the toll free call based on one or a plurality of previously accessed routing codes. Such re-routing shall occur via the access tandum or via a voice over Internet Protocol provider server.

Claims

1. A method of re-routing a toll free telephony call by a telephony service provider computing machine (Provider Machine) comprising:

populating a first routing database with a plurality of target station identifiers, each associated with a target telephony station, and at least one carrier identification code (CIC) routing code associated with each said target station identifier;

populating an auxiliary routing database with one or a plurality of said target station identifiers that match at least one or more said target station identifiers in said first routing database and further populating said auxiliary routing database with one or plurality of alternative routing codes per said target station identifier, where at least one of said alternative routing codes is an alternative routing code different from said CIC routing code in said first routing database;

receiving at said Provider Machine said toll free telephony call containing a called target station identifier;

having said Provider Machine automatically access from said first routing database one or a plurality of said CIC routing codes associated with said called target station identifier;

having said Provider Machine automatically access from said auxiliary routing database one or a plurality of said routing codes associated with said called target station identifier;

using one said CIC routing code accessed from said first routing database as a primary routing code to automatically route said toll free telephony call from said Provider Machine to an electronic routing machine associated with said primary routing code;

routing said toll free telephony call from said electronic routing machine to said target telephony station associated with said called target station identifier;

receiving a call completion status indicator at said Provider Machine from said electronic routing machine; and

using as an alternate routing code at least one said routing code differing from said primary routing code to automatically re-route said toll free telephony call from said Provider Machine to an alternate electronic routing machine associated with said alternate routing code in the event said call completion status indicator reveals to the Provider Machine said toll free telephony call did not successfully connect to said target telephony station.

2. The method of claim 1, wherein said target station identifier is a toll free telephone number.

3. The method of claim 1, wherein said alternate routing code is said alternative CIC routing code.

4. The method of claim 1, wherein said alternate routing code is an Internet Protocol address.

5. The method of claim 1, wherein said alternate routing code is a domain name.

6. The method of claim 1, wherein said electronic computing machine is an access tandem.

7. The method of claim 1, wherein said toll free telephony call is a long distance call.

8. The method of claim 1, wherein said toll free telephony call originates and terminates within the same LATA.

9. The method of claim 1, wherein said target telephony station is accessible by said electronic routing machine via a wide area network (WAN).

10. The method of claim 1, wherein said first routing database is an SMS/800 toll free database.

11. The method of claim 1, wherein said call completion status indicator is a 503 status code.