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System and method for evaluating operational integrity of a radio access network

  • US 10,123,223 B1
  • Filed: 01/30/2014
  • Issued: 11/06/2018
  • Est. Priority Date: 01/30/2014
  • Status: Expired due to Fees
First Claim
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1. A method of evaluating operational integrity of a radio access network, comprising:

  • using a computer including a transceiver, a processor, a non-transitory memory, and an application stored in the non-transitory memory that, when executed by the processor, performs steps comprising;

    receiving, via a single user selected discrete option that is coarse grained and selectable from a plurality of discrete options, a satisfaction metric from a mobile communication device,wherein the satisfaction metric corresponds to one of the plurality of discrete options and the satisfaction metric provides a user'"'"'s level of satisfaction with a communication quality between the radio access network and the mobile communication device,determining a mobile communication device identifier that is associated with the mobile communication device,in response to receiving the satisfaction metric via the single user selected discrete option from the mobile communication device, determining a network connection identifier, a geolocation of the mobile communication device, and a history of wireless communication between the mobile communication device and the radio access network, wherein the history spans a predefined timeframe, and identifies a communication type including at least one of voice communication or data communication,analyzing the network connection identifier and history of wireless communication,responsive to analyzing the network connection identifier and history of wireless communication, associating the satisfaction metric with the communication type that includes at least one of voice communication or data communication,in response to receiving the satisfaction metric via the single user selected discrete option from the mobile communication device, initiating a network communication test between the radio access network and another mobile communication device that did not provide the satisfaction metric to a server of a communication service provider associated with the radio access network,responsive to receiving a result of the network communication test, generating a message comprising the result of the network communication test, the satisfaction metric, the mobile communication device identifier, the network connection identifier, the geolocation of the mobile communication device, and the history of wireless communication, andtransmitting the message to the server.

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