Tertiary classification of communications
First Claim
1. A system, comprising:
- one or more processors configured to;
obtain information associated with a plurality of electronic communications between a first entity and a second entity;
perform a first determination that the number of communications in the plurality of electronic communications exceeds a first threshold;
perform a second determination that the plurality of electronic communications were exchanged during a period of time that exceeds a second threshold;
receive an electronic communication to be classified; and
perform a classification of the received electronic communication based at least in part on the first determination and the second determination, wherein performing the classification includes assigning to the received electronic communication a single one of three different classifications according to a tertiary classification scheme, wherein the three classifications include good, bad, and undetermined;
based at least in part on the bad or undetermined classification, change the appearance of the received electronic communication by at least one of;
redacting a first portion of the received electronic communication, textually or visually clarifying the received electronic communication, highlighting a second portion of the received electronic communication, and marking the message as highly suspicious;
wherein the one or more processors are further configured to perform an action based at least in part on the bad or undetermined classification, wherein the action comprises at least one of;
delivering the received electronic communication in a folder selected based at least in part on the classification, delivering the received electronic communication to an account selected based at least in part on the classification,holding the received electronic communication in a repository,forwarding the received electronic communication to a remote classifier, andforwarding the received electronic communication for human review, wherein a reputation score is maintained for a human reviewer, and wherein the reputation score indicates a review accuracy of the human reviewer; and
a memory coupled to the one or more processors and configured to provide the one or more processors with instructions.
1 Assignment
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Accused Products
Abstract
Information associated with a plurality of electronic communications between a first entity and a second entity is obtained. First and second determinations are performed that the number of communications in the plurality of electronic communications exceeds a first threshold, and that the plurality of electronic communications were exchanged during a period of time that exceeds a second threshold. A classification is performed on a received electronic communication based at least in part on the first determination and the second determination, the electronic communication is assigned one of three different classifications: good, bad, and undetermined. At least one action is performed based at least in part on the performed classification.
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Citations
23 Claims
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1. A system, comprising:
one or more processors configured to; obtain information associated with a plurality of electronic communications between a first entity and a second entity; perform a first determination that the number of communications in the plurality of electronic communications exceeds a first threshold; perform a second determination that the plurality of electronic communications were exchanged during a period of time that exceeds a second threshold; receive an electronic communication to be classified; and perform a classification of the received electronic communication based at least in part on the first determination and the second determination, wherein performing the classification includes assigning to the received electronic communication a single one of three different classifications according to a tertiary classification scheme, wherein the three classifications include good, bad, and undetermined; based at least in part on the bad or undetermined classification, change the appearance of the received electronic communication by at least one of;
redacting a first portion of the received electronic communication, textually or visually clarifying the received electronic communication, highlighting a second portion of the received electronic communication, and marking the message as highly suspicious;wherein the one or more processors are further configured to perform an action based at least in part on the bad or undetermined classification, wherein the action comprises at least one of; delivering the received electronic communication in a folder selected based at least in part on the classification, delivering the received electronic communication to an account selected based at least in part on the classification, holding the received electronic communication in a repository, forwarding the received electronic communication to a remote classifier, and forwarding the received electronic communication for human review, wherein a reputation score is maintained for a human reviewer, and wherein the reputation score indicates a review accuracy of the human reviewer; and a memory coupled to the one or more processors and configured to provide the one or more processors with instructions. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A method, comprising:
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obtaining information associated with a plurality of electronic communications between a first entity and a second entity; perform a first determination that the number of communications in the plurality of electronic communications exceeds a first threshold; perform a second determination that the plurality of electronic communications were exchanged during a period of time that exceeds a second threshold; receive an electronic communication to be classified; and performing, using one or more processors, a classification of the received electronic communication based at least in part on a determination of whether the received electronic communication corresponds to an entry in the whitelist, wherein performing the classification includes assigning to the received electronic communication a single one of three different classifications according to a tertiary classification scheme, wherein the three classifications include good, bad, and undetermined; based at least in part on the bad or undetermined classification, changing the appearance of the received electronic communication by at least one of;
redacting a first portion of the received electronic communication, textually or visually clarifying the received electronic communication, highlighting a second portion of the received electronic communication, and marking the message as highly suspicious;wherein the one or more processors are further configured to perform an action based at least in part on the bad or undetermined classification, wherein the action comprises at least one of; delivering the received electronic communication in a folder selected based at least in part on the classification, delivering the received electronic communication to an account selected based at least in part on the classification, holding the received electronic communication in a repository, forwarding the received electronic communication to a remote classifier, and forwarding the received electronic communication for human review, wherein a reputation score is maintained for a human reviewer, and wherein the reputation score indicates a review accuracy of the human reviewer. - View Dependent Claims (10, 11, 12, 13, 14, 15, 16)
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17. A system, comprising:
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one or more processors configured to; receive at least one whitelist entry; receive an electronic communication to be classified; and perform a classification of the received electronic communication based at least in part on a determination of whether the received electronic communication corresponds to an entry in the whitelist, wherein performing the classification includes assigning to the received electronic communication a single one of three different classifications according to a tertiary classification scheme, wherein the three classifications include good, bad, and undetermined; based at least in part on the bad or undetermined classification, change the appearance of the received electronic communication by at least one of;
redacting a first portion of the received electronic communication, textually or visually clarifying the received electronic communication, highlighting a second portion of the received electronic communication, and marking the message as highly suspicious;wherein the one or more processors are further configured to perform an action based at least in part on the bad or undetermined classification, wherein the action comprises at least one of; delivering the received electronic communication in a folder selected based at least in part on the classification, delivering the received electronic communication to an account selected based at least in part on the classification, holding the received electronic communication in a repository, forwarding the received electronic communication to a remote classifier, and forwarding the received electronic communication for human review, wherein a reputation score is maintained for a human reviewer, and wherein the reputation score indicates a review accuracy of the human reviewer; and a memory coupled to the one or more processors and configured to provide the one or more processors with instructions. - View Dependent Claims (18, 19)
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20. A method, comprising:
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receiving at least one whitelist entry; receiving an electronic communication to be classified; and performing, using one or more processors, a classification of the received electronic communication based at least in part on a determination of whether the received electronic communication corresponds to an entry in the whitelist, wherein performing the classification includes assigning to the received electronic communication a single one of three different classifications according to a tertiary classification scheme, wherein the three classifications include good, bad, and undetermined; based at least in part on the bad or undetermined classification, changing the appearance of the received electronic communication by at least one of;
redacting a first portion of the received electronic communication, textually or visually clarifying the received electronic communication, highlighting a second portion of the received electronic communication, and marking the message as highly suspicious;wherein the one or more processors are further configured to perform an action based at least in part on the performed bad or undetermined classification, wherein the action comprises at least one of; delivering the received electronic communication in a folder selected based at least in part on the classification, delivering the received electronic communication to an account selected based at least in part on the classification, holding the received electronic communication in a repository, forwarding the received electronic communication to a remote classifier, and forwarding the received electronic communication for human review, wherein a reputation score is maintained for a human reviewer, and wherein the reputation score indicates a review accuracy of the human reviewer. - View Dependent Claims (21, 22)
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23. A computer program product embodied in a non-transitory computer readable storage medium and comprising computer instructions for:
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obtaining information associated with a plurality of electronic communications between a first entity and a second entity; perform a first determination that the number of communications in the plurality of electronic communications exceeds a first threshold; perform a second determination that the plurality of electronic communications were exchanged during a period of time that exceeds a second threshold; receive an electronic communication to be classified; and performing, using one or more processors, a classification of the received electronic communication based at least in part on a determination of whether the received electronic communication corresponds to an entry in the whitelist, wherein performing the classification includes assigning to the received electronic communication a single one of three different classifications according to a tertiary classification scheme, wherein the three classifications include good, bad, and undetermined; based at least in part on the bad or undetermined classification, changing the appearance of the received electronic communication by at least one of;
redacting a first portion of the received electronic communication, textually or visually clarifying the received electronic communication, highlighting a second portion of the received electronic communication, and marking the message as highly suspicious;wherein the one or more processors are further configured to perform an action based at least in part on the bad or undetermined classification, wherein the action comprises at least one of; delivering the received electronic communication in a folder selected based at least in part on the classification, delivering the received electronic communication to an account selected based at least in part on the classification, holding the received electronic communication in a repository, forwarding the received electronic communication to a remote classifier, and forwarding the received electronic communication for human review, wherein a reputation score is maintained for a human reviewer, and wherein the reputation score indicates a review accuracy of the human reviewer.
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Specification