×

Observation platform using structured communications for gathering and reporting employee performance information

  • US 10,134,001 B2
  • Filed: 03/27/2017
  • Issued: 11/20/2018
  • Est. Priority Date: 02/22/2011
  • Status: Active Grant
First Claim
Patent Images

1. A method for collecting data and deriving performance metrics for one or more users within an observation platform environment comprising:

  • providing one or more of said users with a communications device capable of sending a user'"'"'s voice and a secondary signal containing information regarding a location of said communications device or a relative proximity of said communications device to other devices; and

    providing an observation platform having a communications system for receiving and sending data from and to at least one of said communications device, an Internet of things (IoT) device, and an external system, said observation platform comprising;

    a computer system with a memory containing instructions for;

    recognizing a user identity based on signals from the communications device;

    capturing a user'"'"'s voice message and the secondary signal indicative of the location of said communications device or the relative proximity of said communications device to other devices;

    deriving statistical data about employee performance of the user comprising;

    primary statistics, secondary statistics, and higher-order statistics from said secondary signal and voice message;

    storing said user identity, the voice message, the location of the communications device, and the statistical data in a database forming a user record, wherein the user record is processed by an inference engine to derive performance information about said user; and

    providing, by said computer system, an employer of said user with a ranking for said employee performance of said user versus other employees of said employer, said ranking based on said performance information.

View all claims
  • 10 Assignments
Timeline View
Assignment View
    ×
    ×