Controlling telephone call processing using global signaling codes

• US 10,135,880 B2
• Filed: 11/05/2015
• Issued: 11/20/2018
• Est. Priority Date: 06/30/2010
• Status: Active Grant

• Current Assignee: Kyndryl Incorporated (Kyndryl Holdings, Inc.)
• Original Assignee: International Business Machines Corporation
• Inventors: Bonkowski, Edward F.
• Primary Examiner(s): Phung, Luat
• Application Number:
  US14/933,190
• Publication Number:
  US 20160057176A1
• Time in Patent Office: 1,111 Days
• CPC Class Codes: H04L 2101/38 Telephone uniform resource identifier [URI]
• CPC Class Codes: H04L 65/104 in the network
• CPC Class Codes: H04L 65/1069 Session establishment or de-establishment
• CPC Class Codes: H04L 65/1104 Session initiation protocol [SIP]
• CPC Class Codes: H04L 67/52 specially adapted for the location of the user terminal
• CPC Class Codes: H04M 3/4365 based on information specified by the calling party, e.g. priority or subject
• CPC Class Codes: H04M 3/53366 Message disposing or creating aspects

Abstract

In general, embodiments of the present invention involve attaching (e.g., pre-fixing) a Global Signaling Code (GSC) to a called party'"'"'s telephone number thereby creating a modified Uniform Resource Indicator (URI). This modified URI is then sent in the “TO:” header of a SIP INVITE. The GSC will typically include a geographic indicator corresponding to a geographic location of a caller and a treatment indicator corresponding to a desired treatment of the call. The call will be routed based on the geographic indicator and treated according to the treatment indicator. Illustrative treatments for the call include (among others) voice mail avoidance, a preferred compression scheme for the call, etc.

Claims

1. A method for controlling telephone call processing, comprising:

receiving a Session Initiated Protocol (SIP) invite having a destination telephone number expressed in the form of URI@DOMAIN,

wherein a URI, of the URI@DOMAN, is a uniform resource locator comprising a telephone number corresponding to a desired destination for a call, and

wherein a DOMAIN, of the URI@DOMAIN, is the name of the directory server that contains an address of to where the URI should be routed on an IP network;

attaching a global signaling code (GSC) as a pre-fix to the telephone number, the GSC comprising a geographic indicator corresponding to a geographic location of a caller and a treatment indicator corresponding to a desired treatment of the call, the desired treatment comprising avoiding a find me feature associated with the desired destination;

routing the call, after the attaching, to a carrier based on the geographic indicator;

detecting at least one of a busy signal or a no answer condition; and

handling the call according to the treatment indicator by avoiding the find me feature associated with the desired destination.

2. The method of claim 1, the desired treatment further comprising avoiding a voice mail associated with the desired destination.

3. The method of claim 2, the handling further comprising placing the call on a camp-on status to avoid the voice mail.

4. The method of claim 2, the treatment indicator further comprising a pre-programmed alternate telephone number embedded therein, and the handling further comprising calling the alternate telephone number to avoid the voice mail.

5. The method of claim 1, the desired treatment corresponding to a compression scheme for the call.

6. The method of claim 1, further comprising routing the call to another carrier based on a geographic location of the desired destination.

7. The method of claim 1, wherein a solution service provider provides a computer infrastructure operable to perform the method.

8. A system for controlling telephone call processing, comprising:

a bus;

a processor coupled to the bus; and

a memory medium coupled to the bus, the memory medium comprising instructions to;

receive a Session Initiated Protocol (SIP) invite having a destination telephone number expressed in the form of URI@DOMAIN,

wherein a URI, of the URI@DOMAN, is a uniform resource locator comprising a telephone number corresponding to a desired destination for a call, and

wherein a DOMAIN, of the URI@DOMAIN, is the name of the directory server that contains an address of to where the URI should be routed on an IP network;

attach a global signaling code (GSC) as a pre-fix to the telephone number, the GSC comprising a geographic indicator corresponding to a geographic location of a caller and a treatment indicator corresponding to a desired treatment of the call, the desired treatment comprising avoiding a find me feature associated with the desired destination;

route, after the attaching, the call to a carrier based on the geographic indicator;

detect at least one of a busy signal or a no answer condition; and

handle the call according to the treatment indicator by avoiding the find me feature associated with the desired destination.

9. The system of claim 8, the desired treatment further comprising avoiding a voice mail associated with the desired destination.

10. The system of claim 9, the memory medium further comprising instructions to place the call on a camp-on status to avoid the voice mail.

11. The system of claim 9, the treatment indicator further comprising a pre-programmed alternate telephone number embedded therein, and the handling further comprising calling the alternate telephone number to avoid the voice mail.

12. The system of claim 8, the desired treatment corresponding to a compression scheme for the call.

13. The system of claim 8, the memory medium further comprising instructions to route the call to another carrier based on a geographic location of the desired destination.

14. A computer program product for controlling telephone call processing, the computer program product comprising a computer readable storage media, and program instructions stored on the computer readable storage media, to:

receive a Session Initiated Protocol (SIP) invite having a destination telephone number, for a call, expressed in the form of URI@DOMAIN,

wherein a URI, of the URI@DOMAN, is a uniform resource locator comprising a telephone number corresponding to a desired destination for a call, and

wherein a DOMAIN, of the URI@DOMAIN, is the name of the directory server that contains an address of to where the URI should be routed on an IP network;

attach a global signaling code (GSC) as a pre-fix to the telephone number, the GSC comprising a geographic indicator corresponding to a geographic location of a caller and a treatment indicator corresponding to a desired treatment of the call, the desired treatment comprising avoiding a find me feature associated with the desired destination;

route, after the attaching, the call to a carrier based on the geographic indicator;

detect at least one of a busy signal or a no answer condition; and

handle the call according to the treatment indicator by avoiding the find me feature associated with the desired destination.

15. The computer program product of claim 14, the desired treatment further comprising avoiding a voice mail associated with the desired destination.

16. The computer program product of claim 15, further comprising program instructions stored on the computer readable storage media to place the call on a camp-on status to avoid the voice mail.

17. The computer program product of claim 15, the treatment indicator further comprising a pre-programmed alternate telephone number embedded therein.

18. The computer program product of claim 17, the handling comprising calling the alternate telephone number to avoid the voice mail.

19. The computer program product of claim 15, the desired treatment corresponding to a compression scheme for the call.

20. The computer program product of claim 15, further comprising program instructions stored on the computer readable storage media to route the call to another carrier based on a geographic location of the desired destination.