Automated message modification based on user context

• US 10,140,274 B2
• Filed: 01/30/2017
• Issued: 11/27/2018
• Est. Priority Date: 01/30/2017
• Status: Active Grant

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Bastide, Paul R., Srinivasan, SathyaNarayanan
• Primary Examiner(s): Patel, Shreyans A
• Application Number:
  US15/418,884
• Publication Number:
  US 20180217968A1
• Time in Patent Office: 666 Days
• CPC Class Codes: G06F 40/151 Transformation
• CPC Class Codes: G06F 40/169 Annotation, e.g. comment data or footnotes
• CPC Class Codes: G06F 40/30 Semantic analysis
• CPC Class Codes: H04L 51/063 Content adaptation, e.g. replacement of unsuitable content

Abstract

According to an embodiment of the present invention, a system dynamically modifies an incoming message based on the context of the message and the user receiving the message. Initially, a server receives an incoming message directed to a user of a digital device, and analyzes the incoming message to determine a message content associated with the message and a user context based on one or more environmental parameters associated with the user. A processor in the server determines whether the incoming message should be modified based on the message content and user context, and, in response, generates a modified message for display to the user in accordance with the message content and the user context. Embodiments of the present invention further include a method and computer program product for dynamically modifying a message based on the context of the user in substantially the same manner described above.

Claims

1. A method of dynamically modifying an incoming message based on user context comprising:

analyzing an incoming message directed to a user to determine a message content associated with the incoming message, wherein analyzing the incoming message comprises determining a message sentiment associated with the message content;

determining a user context based on one or more environmental parameters associated with the user;

determining whether there is sensitive content in the incoming message based on the message content and user context; and

in response to determining that there is sensitive content in the incoming message, generating a modified message by removing the sensitive content from the incoming message for display to the user, wherein generating the modified message comprises;

selecting a pre-configured template based on the message sentiment; and

revising the pre-configured template to include a summary of the message content.

2. The method of claim 1, wherein the one or more environmental parameters associated with the user one include one or more selected from a group of:

a location of a user device associated with the user, a type of the user device, a type of network associated with the user device, a shared status of one or more screens associated with the user device and an operational status of the user device.

3. The method of claim 1, wherein the user context includes one or more selected from a group of:

a security preference associated with the user, preferred categories of message notification, and a minimum priority level of a message notification.

4. The method of claim 1, wherein generating a modified message further comprises generating a background color based on the message sentiment.

5. The method of claim 1, further comprising:

receiving feedback from the user based on the modified message; and

updating one or more dictionaries based on the feedback received from the user.

6. A system for dynamically modifying an incoming message based on user context comprising:

at least one processor configured to;

analyze an incoming message directed to a user to determine a message content associated with the incoming message, wherein analyzing the incoming message comprises determining a message sentiment associated with the message content;

determine a user context based on one or more environmental parameters associated with the user;

determine whether there is sensitive content in the incoming message based on the message content and user context; and

in response to determining that there is sensitive content in the incoming message, generate a modified message by removing the sensitive content from the incoming message for display to the user, wherein generating the modified message comprises;

selecting a pre-configured template based on the message sentiment; and

revising the pre-configured template to include a summary of the message content.

7. The system of claim 6, wherein the one or more environmental parameters associated with the user include one or more selected from a group of:

a location of a user device associated with the user, a type of the user device, a type of network associated with the user device, a shared status of one or more screens associated with the user device and an operational status of the user device.

8. The system of claim 6, wherein the user context includes one or more selected from a group of:

a security preference associated with the user, preferred categories of message notification, and a minimum priority level of a message notification.

9. The system of claim 6, wherein generating a modified message further comprises generating a background color based on the message sentiment.

10. A computer program product for modifying a message based on user context comprising:

a computer readable storage medium having program instructions embodied therewith, the program instructions executable by at least one processor to cause the at least one processor to;

analyze an incoming message directed to a user to determine a message content associated with the incoming message, wherein analyzing the incoming message comprises determining a message sentiment associated with the message content;

determine a user context based on one or more environmental parameters associated with the user;

determine whether there is sensitive content in the incoming message based on the message content and user context; and

in response to determining that there is sensitive content in the incoming message, generate a modified message by removing the sensitive content from the incoming message for display to the user, wherein generating the modified message comprises;

selecting a pre-configured template based on the message sentiment; and

revising the pre-configured template to include a summary of the message content.

11. The computer program product of claim 10, wherein the one or more environmental parameters associated with the user include one or more selected from a group of:

a location of a user device associated with the user device, a type of the user device, a type of network associated with the user device, a shared status of one or more screens associated with the user device and an operational status of the user device.

12. The computer program product of claim 10, wherein the user context includes one or more selected from a group of:

a security preference associated with the user, preferred categories of message notification, and a minimum priority level of a message notification.

13. The computer program product of claim 10, wherein generating a modified message further comprises generating a background color based on the message sentiment.