System to facilitate a correct identification of a service provider

• US 10,147,154 B2
• Filed: 08/18/2017
• Issued: 12/04/2018
• Est. Priority Date: 10/09/2015
• Status: Active Grant

• Current Assignee: LYFT Incorporated
• Original Assignee: GT GetTaxi Limited
• Inventors: Haparnas, Ziv, Marco, Talmon, Magazinik, Igor, Marueli, Sunny
• Primary Examiner(s): WASHINGTON, ERIKA ALISE
• Application Number:
  US15/680,571
• Publication Number:
  US 20170345115A1
• Time in Patent Office: 473 Days
• Field of Search: None
• CPC Class Codes: G06Q 50/40 Business processes related to the transportation industry shipping G06Q10/083
• CPC Class Codes: H04W 4/023 using mutual or relative location information between multiple location based services [LBS] targets or of distance thresholds

Abstract

Particular embodiments described herein provide for a communication system that can be configured to receive a request for a service from a user device associated with a user, transmit details about a specific service provider for the requested service to the user device, and receive an identification of a service provider from the user device subsequent to the transmitting of the details. The communication system can be configured to provide a first user notification in response to determining that the identified service provider is the specific service provider for the requested service. The communication system can be configured to provide a second user notification in response to determining that the identified service provider is not the specific service provider.

Claims

1. A method comprising:

receiving, from a user device associated with a user, a request for a service;

transmitting, to the user device, details about a specific service provider for the requested service;

receiving, from the user device, an identification of a service provider subsequent to the transmitting of the details;

providing a first user notification in response to determining that the identified service provider is the specific service provider for the requested service; and

providing a second user notification in response to determining that the identified service provider is not the specific service provider.

2. The method of claim 1, wherein the providing of the first user notification is via the user device.

3. The method of claim 1, wherein the providing of the first user notification is via the identified service provider.

4. The method of claim 1, wherein the receiving of the identification of the service provider comprises identifying an attempt by the user via the identified service provider to access the requested service.

5. The method of claim 1, wherein the receiving of the identification of the service provider from the user device is in response to the user device being proximate to the identified service provider.

6. The method of claim 1, wherein the requested service comprises entry into a controlled area and the details comprise a token to allow entry into the controlled area.

7. The method of claim 6, wherein a security device associated with the identified service provider is to receive the token from the user device, determine whether the token is a correct token for the requested service, grant access to the controlled area in response to determining that the token is the correct token for the requested service, and deny access to the controlled area in response to determining that the token is an incorrect token for the requested service.

8. The method of claim 1, wherein the requested service comprises entry into a controlled area and the providing of the first user notification comprises granting access to the controlled area.

9. The method of claim 1, wherein the requested service comprises entry into a controlled area and the providing of the second user notification comprises denying access to the controlled area.

10. An apparatus comprising:

a memory;

a processing device, coupled to the memory, the processing device to;

receive, from a user device associated with a user, a request for a service;

transmit, to the user device, details about a specific service provider for the requested service;

receive, from the user device, an identification of a service provider subsequent to transmitting of the details;

provide a first user notification in response to determining that the identified service provider is the specific service provider for the requested service; and

provide a second user notification in response to determining that the identified service provider is not the specific service provider.

11. The apparatus of claim 10, wherein providing of the first user notification is via the user device.

12. The apparatus of claim 10, wherein providing of the first user notification is via the identified service provider.

13. The apparatus of claim 10, wherein receiving of the identification of the service provider comprises identifying an attempt by the user via the identified service provider to access the requested service.

14. The apparatus of claim 10, wherein receiving of the identification of the service provider from the user device is in response to the user device being proximate to the identified service provider.

15. The apparatus of claim 10, wherein the requested service comprises entry into a controlled area and the details comprise a token to allow entry into the controlled area, wherein a security device associated with the identified service provider is to receive the token from the user device, determine whether the token is a correct token for the requested service, grant access to the controlled area in response to determining that the token is the correct token for the requested service, and deny access to the controlled area in response to determining that the token is an incorrect token for the requested service.

16. A non-transitory machine-readable storage medium including data that, when accessed by a processing device of a server computing device, cause the processing device to perform operations comprising:

receiving, from a user device associated with a user, a request for a service;

transmitting, to the user device, details about a specific service provider for the requested service;

receiving, from the user device, an identification of a service provider subsequent to the transmitting of the details;

providing a first user notification in response to determining that the identified service provider is the specific service provider for the requested service; and

providing a second user notification in response to determining that the identified service provider is not the specific service provider.

17. The non-transitory machine-readable storage medium of claim 16, wherein the providing of the first user notification is via the user device.

18. The non-transitory machine-readable storage medium of claim 16, wherein the providing of the first user notification is via the identified service provider.

19. The non-transitory machine-readable storage medium of claim 16, wherein the receiving of the identification of the service provider comprises identifying an attempt by the user via the identified service provider to access the requested service.

20. The non-transitory machine-readable storage medium of claim 16, wherein the requested service comprises entry into a controlled area and the details comprise a token to allow entry into the controlled area, wherein a security device associated with the identified service provider is to receive the token from the user device, determine whether the token is a correct token for the requested service, grant access to the controlled area in response to determining that the token is the correct token for the requested service, and deny access to the controlled area in response to determining that the token is an incorrect token for the requested service.