Virtual agent communication for electronic device
First Claim
1. A method of establishing a communication session between a first virtual agent executing on a first electronic device and a second virtual agent executing on a second electronic device, wherein each of the first and second virtual agents is associated with a user, the method comprising:
- receiving, by a first electronic device on which the first virtual agent is executing, speech input from a first user;
processing, with a speech recognition engine associated with the first electronic device, the speech input to determine a speech recognition result;
identifying a second user based, at least in part, on the speech recognition result;
determining whether the second user is associated with a second virtual agent executing on a second electronic device, wherein determining whether the second user is associated with a second virtual agent comprises sending a first outgoing communication from the first electronic device to the second electronic device;
determining, by the first virtual agent associated with the first user, whether to invoke a communication session with the second virtual agent associated with the second user when it is determined that the second user is associated with the second virtual agent, wherein determining whether to invoke the communication session is based, at least in part, on the speech recognition result and contextual data selected from the group consisting of a time of day, a location of the first user, and history information describing one or more past interactions of the first user with the first electronic device; and
sending over at least one network a second outgoing communication from the first electronic device to the second electronic device on which the second virtual agent is executing in response to determining to invoke the communication session, wherein the second outgoing communication, at least in part, invokes the communication session.
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Accused Products
Abstract
Methods and apparatus for communicating between virtual agents associated with users of electronic devices connected via at least one network. A first user may instruct an associated first virtual agent to invoke a communication session with a second virtual agent associated with a second user. To invoke the communication session, the first virtual agent may send an outgoing communication to the second virtual agent and the outgoing communication may instruct the second virtual agent to perform at least one action on behalf of the first user. Virtual agents associated with different users may alternatively communicate with each other in the absence of user interaction to perform a collaborative action.
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Citations
18 Claims
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1. A method of establishing a communication session between a first virtual agent executing on a first electronic device and a second virtual agent executing on a second electronic device, wherein each of the first and second virtual agents is associated with a user, the method comprising:
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receiving, by a first electronic device on which the first virtual agent is executing, speech input from a first user; processing, with a speech recognition engine associated with the first electronic device, the speech input to determine a speech recognition result; identifying a second user based, at least in part, on the speech recognition result; determining whether the second user is associated with a second virtual agent executing on a second electronic device, wherein determining whether the second user is associated with a second virtual agent comprises sending a first outgoing communication from the first electronic device to the second electronic device; determining, by the first virtual agent associated with the first user, whether to invoke a communication session with the second virtual agent associated with the second user when it is determined that the second user is associated with the second virtual agent, wherein determining whether to invoke the communication session is based, at least in part, on the speech recognition result and contextual data selected from the group consisting of a time of day, a location of the first user, and history information describing one or more past interactions of the first user with the first electronic device; and sending over at least one network a second outgoing communication from the first electronic device to the second electronic device on which the second virtual agent is executing in response to determining to invoke the communication session, wherein the second outgoing communication, at least in part, invokes the communication session. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 17, 18)
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12. A non-transitory computer-readable medium encoded with a plurality of instructions that, when executed by at least one computer, perform a method of establishing a communication session between a first virtual executing on a first electronic device and second virtual agent executing on a second electronic device, wherein each of the first and second virtual agents is associated with a user, the method comprising:
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receiving, by a first electronic device on which the first virtual agent is executing, speech input from a first user; processing, with a speech recognition engine associated with the first electronic device, the speech input to determine a speech recognition result; identifying a second user based, at least in part, on the speech recognition result; determining whether the second user is associated with a second virtual agent executing on a second electronic device, wherein determining whether the second user is associated with a second virtual agent comprises sending a first outgoing communication from the first electronic device to the second electronic device; determining, by the first virtual agent associated with the first user, whether to invoke a communication session with the second virtual agent associated with the second user when it is determined that the second user is associated with the second virtual agent, wherein determining whether to invoke the communication session is based, at least in part, on the speech recognition result and contextual data selected from the group consisting of a time of day, a location of the first user, and history information describing one or more past interactions of the first user with the first electronic device; and sending over at least one network a second outgoing communication from the first electronic device to the second electronic device on which the second virtual agent is executing in response to determining to invoke the communication session, wherein the second outgoing communication, at least in part, invokes the communication session. - View Dependent Claims (13, 14, 15)
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16. An electronic device, comprising:
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a communication interface configured to receive speech input from a first user; a speech recognition engine configured to process the speech input to determine a speech recognition result; and a first virtual agent executing on the electronic device, wherein the first virtual agent is configured to; identify a second user based, at least in part, on the speech recognition result; determine whether the second user is associated with a second virtual agent executing on another electronic device, wherein determining whether the second user is associated with a second virtual agent comprises sending a first outgoing communication from the electronic device to the another electronic device; determine whether to invoke a communication session with the second virtual agent associated with the second user when it is determined that the second user is associated with the second virtual agent, wherein determining whether to invoke the communication session is based, at least in part, on the speech recognition result and contextual data selected from the group consisting of a time of day, a location of the first user, and history information describing one or more past interactions of the first user with the first electronic device; and send, over at least one network, a second outgoing communication from the first electronic device to the another electronic device on which the second virtual agent is executing in response to determining to invoke the communication session, wherein the second outgoing communication, at least in part, invokes the communication session, wherein the second outgoing communication includes a request for the second virtual agent to perform at least one action on behalf of the first user.
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Specification