Method and system for improved interactive television processing

• US 10,154,315 B2
• Filed: 06/06/2018
• Issued: 12/11/2018
• Est. Priority Date: 12/01/2006
• Status: Active Grant

• Current Assignee: HSNi LLC (Qurate Retail Group (f/k/a Liberty Interactive Corporation))
• Original Assignee: HSNi LLC (Qurate Retail Group (f/k/a Liberty Interactive Corporation))
• Inventors: Johnson, Gerard C., Bunner, Sean, McDevitt, John
• Primary Examiner(s): Airapetian, Mila
• Application Number:
  US16/001,554
• Publication Number:
  US 20180288489A1
• Time in Patent Office: 188 Days
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0217 involving input on products or services in exchange for incentives or rewards
• CPC Class Codes: G06Q 30/0601 Electronic shopping [e-shopping]
• CPC Class Codes: G06Q 30/0603 Catalogue ordering
• CPC Class Codes: H04N 21/2542 for selling goods, e.g. TV shopping payment schemes, payment architectures or payment protocols for electronic shopping systems G06Q20/12
• CPC Class Codes: H04N 21/25841 involving the geographical location of the client retrieval from the Internet by querying based on geographical locations G06F16/9537; arrangements for identifying locations of receiving stations in broadcast systems H04H60/51; location of the user terminal in data switching networks H04L67/52; services making use of the location of users or terminals in wireless networks H04W4/02; locating users or terminals in wireless networks H04W64/00
• CPC Class Codes: H04N 21/25891 being end-user preferences retrieval of video data in a video database based on user preferences G06F16/739; arrangements for recognizing users' preferences H04H60/46; user profiles in network data switching protocols H04L67/306; processing of user preferences or user profiles in wireless networks H04W8/18
• CPC Class Codes: H04N 21/41265 having a remote control device for bidirectional communication between the remote control device and client device unidirectional remote control device H04N21/42204
• CPC Class Codes: H04N 21/4185 for payment
• CPC Class Codes: H04N 21/47815 Electronic shopping payment schemes, payment architectures or payment protocols for electronic shopping systems G06Q20/12
• CPC Class Codes: H04N 21/6581 Reference data, e.g. a movie identifier for ordering a movie or a product identifier in a home shopping application
• CPC Class Codes: H04N 21/812 involving advertisement data advertising per se G06Q30/02

Abstract

A system and method is disclosed to transmit electronic information to a user of a step-top box. The system includes a database that stores user registration and product information data. A set-top box is also provided that communicates with a remote controller with a touch screen and a server broadcasts the product information data to a plurality of set-top boxes for display on touch screens of remote controller communicating with the set-top boxes, respectively, without the product information being designated for a specific user of one set-top box. The server also transmits updated product information data that replaces a portion of the original product information data. Furthermore, a processor compares data relating to a transaction request from a user of one set-top box with user registration data stored in the database to identify the user, and that generates customized transaction data that is transmitted to the identified user.

Claims

1. A system for providing an electronic transactional environment, comprising:

at least one database configured to store user account data, display navigation instructions configured to control an electronic transactional environment on a plurality of display devices coupled to a plurality of set-top boxes, respectively, and product information data relating to a plurality of products;

a server configured to;

broadcast the display navigation instructions and the product information data related to at least one of the plurality of products toward the plurality of set-top boxes, without the display navigation instructions and related product information data being designated for any particular user of a particular set-top box of the plurality of set-top boxes, such that the electronic transactional environment is loaded by each of the plurality of set-top boxes receiving at least one of a single transmission or page-by-page transmission to be displayed on the respective display devices, and

broadcast a subsequent at least one single transmission, which includes updates to the display navigation instructions and the product information, each time at least one of the display navigation instructions and product information is updated in real-time, with the at least one single transmission being configured to replace at least one of at least a portion of the previously transmitted navigation instructions and at least a portion of the related product information data related to at least one of the plurality of products in the respective electronic transaction environment; and

a processor configured to;

compare data relating to a transaction request received from a particular set-top box of the plurality of set-top boxes with user account data in the at least one database to identify a particular user of the particular set-top box, and

generate real-time customized account data and real-time customized product information data for the identified particular user of the particular set-top box,

wherein the server is further configured to transmit the real-time customized account data and the real-time customized product information data toward the particular set-top box of the particular user, such that the particular set-top box updates the electronic transaction environment displayed on the respective display device coupled thereto.

2. The system of claim 1, wherein the real-time customized product information data is configured for visual display via the respective electronic transaction environment displayed on the respective display device.

3. The system of claim 1, wherein the server is configured to broadcast the display navigation instructions, the product information data and the subsequent at least one single transmission, and transmit the real-time customized account data and the real-time customized product information data through at least one of a satellite and a content provider.

4. The system of claim 1, wherein the server is further configured to receive a purchase order executed by the particular user via the electronic transaction environment displayed on the display device coupled to the particular set-top box.

5. The system of claim 4, wherein the processor is further configured to process a product request based on the purchase order and to provide real-time confirmation of the product request that is transmitted toward the particular set-top box of the particular user as a portion of the real-time customized account data.

6. The system of claim 1, wherein the product information data related to at least one of the plurality of products includes product information and order information for the at least one of the plurality of products, and the product information includes a first portion for display of an initial page for a first product of the plurality of products and a second portion for display of a second page for a second product of the plurality of products.

7. The system of claim 1, wherein the real-time customized account data includes at least one of a specialized price based on the particular user, payment options available for the particular user, tax calculation and shipping and handling calculations based on the particular user'"'"'s geographical location, shipping and handling options available for the particular user, and coupons and rebates available to the particular user.

8. The system of claim 1, wherein the product information data includes metadata that defines how the product information data is presented by the particular set-top box corresponding to the particular user via the respective electronic transaction environment.

9. The system of claim 1, wherein the server is further configured to transmit the real-time customized account data and the real-time customized product information data toward the particular set-top box of the particular user via a continuous data stream.

10. The system of claim 9, wherein the server is further configured to transmit the real-time customized account data on a real-time basis toward the particular set-top box corresponding to the particular user, via the continuous data stream, which updates the respective electronic transaction environment displayed on the respective display device based on the real-time customized account data.

11. A system for providing an electronic transactional environment, comprising:

a first database configured to store user account data;

a second database configured to store product information data relating to a plurality of products;

a server configured to;

broadcast the product information data related to at least one of the plurality of products toward a plurality of set-top boxes to be displayed on display devices coupled thereto, respectively, without the product information data being designated for any particular user of any particular one of the plurality of set-top boxes, and

transmit updated product information data as data elements are updated in the second database in real-time, with the updated product information data configured to replace at least a portion of the previously transmitted product information data related to at least one of the plurality of products currently displayed on the respective display devices; and

a processor configured to;

compare data relating to a transaction request from a particular user sent via a particular set-top box of the plurality of set-top boxes with the user account data stored in the first database to identify the particular user of the particular set-top box, and

generate real-time customized account data and real-time customized product information data for the identified particular user,

wherein the server is further configured to transmit the real-time customized account data and real-time customized product information data toward the particular set-top box of the particular user, such that the particular set-top box causes the real-time customized account data and the real-time customized product information data to be displayed on the respective display device coupled thereto.

12. The system of claim 11, wherein the real-time customized product information data is configured for visual display via the respective electronic transaction environment displayed on the respective display device.

13. The system of claim 11, wherein the server is configured to broadcast the product information data and the updated product information data, and to transmit the real-time customized account data and real-time customized product information data through at least one of a satellite and a content provider.

14. The system of claim 11, wherein the server is further configured to receive a purchase order executed by the particular user via an electronic transaction environment displayed on the respective display device coupled to the particular set-top box.

15. The system of claim 14, wherein the processor is further configured to process a product request based on the purchase order and to provide real-time confirmation of the product request that is transmitted toward the particular set-top box of the particular user as a portion of the real-time customized account data.

16. The system of claim 11, wherein the product information data related to at least one of the plurality of products includes product information and order information for the at least one of the plurality of products, and the product information includes a first portion for display of an initial page for a first product of the plurality of products and a second portion for display of a second page for a second product of the plurality of products.

17. The system of claim 11, wherein the real-time customized account data includes at least one of a specialized price based on the particular user, payment options available for the particular user, tax calculation and shipping and handling calculations based on the particular user'"'"'s geographical location, shipping and handling options available for the particular user, and coupons and rebates available to the particular user.

18. The system of claim 11, wherein the product information data includes metadata that defines how the product information data is presented by the particular set-top box on the respective display device coupled thereto.

19. The system of claim 11, wherein the server is further configured to transmit the real-time customized account data and the real-time customized product information data toward the particular set-top box of the particular user via a continuous data stream.

20. The system of claim 19, wherein the server is further configured to transmit the real-time customized account data on a real-time basis toward the particular set-top box corresponding to the particular user, via the continuous data stream, which updates the real-time customized account data and the real-time customized product information data displayed on the respective display device coupled thereto.

21. A method for providing an electronic transactional environment, comprising:

storing, in at least one database, user account data, display navigation instructions configured to control an electronic transactional environment on a plurality of display devices coupled to a plurality of set-top boxes, respectively, and product information data relating to a plurality of products;

broadcasting, by a server, the display navigation instructions and the product information data related to at least one of the plurality of products toward the plurality of set-top boxes, without the display navigation instructions and related product information data being designated for any particular user of a particular set-top box of the plurality of set-top boxes, such that the electronic transactional environment is loaded by each of the plurality of set-top boxes receiving at least one of a single transmission or page-by-page transmission to be displayed on the respective display devices;

broadcasting, by the server, a subsequent at least one single transmission, which includes updates to the display navigation instructions and the product information, each time at least one of the display navigation instructions and product information is updated in real-time, with the at least one single transmission being configured to replace at least one of at least a portion of the previously transmitted navigation instructions and at least a portion of the related product information data related to at least one of the plurality of products in the respective electronic transaction environment;

comparing, by at least one processor, data relating to a transaction request received from a particular set-top box of the plurality of set-top boxes with user account data in the at least one database to identify a particular user of the particular set-top box;

generating, by the at least one processor, real-time customized account data and real-time customized product information data for the identified particular user of the particular set-top box; and

transmitting, by the server, the real-time customized account data and the real-time customized product information data toward the particular set-top box of the particular user, such that the particular set-top box updates the electronic transaction environment displayed on the respective display device coupled thereto.

22. The method of claim 21, further comprising receiving, by the server, a purchase order executed by the particular user via the electronic transaction environment displayed on the display device coupled to the particular set-top box.

23. The method of claim 21, further comprising:

processing, by the at least one processor, a product request based on the purchase order; and

providing, by the at least one processor, real-time confirmation of the product request that is transmitted toward the particular set-top box of the particular user as a portion of the real-time customized account data.

24. The method of claim 21, wherein the real-time customized account data includes at least one of a specialized price based on the particular user, payment options available for the particular user, tax calculation and shipping and handling calculations based on the particular user'"'"'s geographical location, shipping and handling options available for the particular user, and coupons and rebates available to the particular user.

25. The method of claim 21, further comprising transmitting, by the server, the real-time customized account data on a real-time basis to the particular set-top box corresponding to the particular user, via a continuous data stream, which updates the respective electronic transaction environment displayed on the respective display device based on the real-time customized account data.

26. A method for providing an electronic transactional environment, comprising:

storing, in at least one database, user account data;

storing, in the at least one database, product information data relating to a plurality of products;

broadcasting, by a server, the product information data related to at least one of the plurality of products toward a plurality of set-top boxes to be displayed on display devices coupled thereto, respectively, without the product information data being designated for any particular user of any particular one of the plurality of set-top boxes;

transmitting, by the server, updated product information data as data elements are updated in the second database in real-time, with the updated product information data configured to replace at least a portion of the previously transmitted product information data related to at least one of the plurality of products currently displayed on the respective display devices;

comparing, by at least one processor, data relating to a transaction request from a particular user sent via a particular set-top box of the plurality of set-top boxes with the user account data stored in the first database to identify the particular user of the particular set-top box;

generating, by the at least one processor, real-time customized account data and real-time customized product information data for the identified particular user; and

transmitting, by the server, the real-time customized account data and real-time customized product information data toward the particular set-top box of the particular user, such that the particular set-top box causes the real-time customized account data and the real-time customized product information data to be displayed on the respective display device coupled thereto.

27. The method of claim 26, further comprising receiving, by the server, a purchase order executed by the particular user via an electronic transaction environment displayed on the respective display device coupled to the particular set-top box.

28. The method of claim 26, further comprising:

processing, by the at least one processor, a product request based on the purchase order; and

providing, by the at least one processor, real-time confirmation of the product request that is transmitted toward the particular set-top box of the particular user as a portion of the real-time customized account data.

29. The method of claim 26, wherein the real-time customized account data includes at least one of a specialized price based on the particular user, payment options available for the particular user, tax calculation and shipping and handling calculations based on the particular user'"'"'s geographical location, shipping and handling options available for the particular user, and coupons and rebates available to the particular user.

30. The method of claim 26, further comprising transmitting, by the server, the real-time customized account data and the real-time customized product information data toward the particular set-top box of the particular user via a continuous data stream.