System and method for generating and managing geofeed-based alerts

• US 10,158,497 B2
• Filed: 07/06/2015
• Issued: 12/18/2018
• Est. Priority Date: 12/07/2012
• Status: Active Grant

• Current Assignee: Tai Technologies Inc. (Crisis24)
• Original Assignee: Tai Technologies Inc. (Crisis24)
• Inventors: Harris, Philip B., Mitchell, Scott K., Mulroy, Michael J.
• Primary Examiner(s): Patel, Hitesh
• Application Number:
  US14/792,506
• Publication Number:
  US 20150381380A1
• Time in Patent Office: 1,261 Days
• CPC Class Codes: G06Q 50/01 Social networking
• CPC Class Codes: H04L 12/1845 broadcast or multicast in a specific location, e.g. geocast protocols for adapting network applications to user terminal location H04L67/52; services specially adapted for wireless communication networks making use of the location of users or terminals H04W4/02
• CPC Class Codes: H04L 12/1895 for short real-time information, e.g. alarms, notifications, alerts, updates
• CPC Class Codes: H04L 43/08 Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters
• CPC Class Codes: H04L 51/222 using geographical location information, e.g. messages transmitted or received in proximity of a certain spot or area
• CPC Class Codes: H04L 51/226 Delivery according to priorities
• CPC Class Codes: H04L 51/52 for supporting social networking services
• CPC Class Codes: H04L 63/306 intercepting packet switched data communications, e.g. Web, Internet or IMS communications

Abstract

The systems and methods described herein relate to monitoring content, generating alerts, determining trends, and communicating notifications related to geofeeds, including content related to geographically definable locations that is aggregated from a plurality of social media or other content providers. The system may monitor the content based on one or more alert parameters that specify alert conditions that when satisfied cause the system to generate an alert, including trending alerts. The system may track an activity as it moves over time. Content may be associated with the activity and monitored such that the activity may be tracked based on the monitored content. Various alerts may be generated based on the tracked activity. The system may communicate notifications that include the alerts, thereby leveraging content from social media or other providers to convey real-time information on subject matter, trends, activities, and/or other information.

Claims

1. A system for generating geofeed-based alerts, the system comprising:

a computer comprising one or more physical processors programmed by one or more computer program instructions that, when executed, program the one or more physical processors to;

obtain an alert parameter that specifies an alert condition that, when satisfied, causes an alert to be generated;

format a first request for social media content items created at a geographically definable location specifically for a first social media content provider;

format a second request for social media content items created at the geographically definable location specifically for a second social media content provider;

transmit the first request to the first social media content provider via a network;

transmit the second request to the second social media content provider via the network;

obtain a set of social media content items from multiple social media content providers, wherein one or more of the set of social media content items are obtained from the first social media content provider responsive to the first request and one or more of the set of social media content items are obtained from the second social media content provider responsive to the second request, the set of social media content items including at least a first social media content item created by a first user and a second social media content item created by a second user;

determine whether the set of social media content items satisfy the alert condition;

generate an alert responsive to a determination that at least the first social media content item and the second social media content item of the set of social media content items satisfy the alert condition; and

cause a notification that includes the alert to be communicated via a network.

2. The system of claim 1, wherein the alert parameter comprises a subject matter alert parameter that specifies a subject matter alert condition, and wherein the one or more physical processors are further programmed to:

determine that the first social media content item and the second social media content item include subject matter that satisfies the subject matter alert condition.

3. The system of claim 2, wherein to determine that the first social media content item and the second social media content item include subject matter that specifies the subject matter alert condition, the one or more physical processors are further programmed to:

determine whether a keyword specified by the subject matter alert parameter is included in the first social media content item and the second social media content item.

4. The system of claim 1, wherein the alert parameter comprises a volume alert parameter that specifies a threshold volume of a volume alert condition, and wherein the one or more physical processors are further programmed to:

determine that a volume of the first social media content item and the second social media content item exceeds the threshold volume, satisfying the volume alert condition.

5. The system of claim 4, wherein the one or more physical processors are further programmed to:

automatically determine the threshold volume based on a historical volume of content.

6. The system of claim 1, wherein the alert parameter comprises a temporal alert parameter that specifies a temporal alert condition, and wherein the one or more physical processors are further programmed to:

determine that the first social media content item and the second social media content item are related to a time specified by the temporal alert parameter, satisfying the temporal alert condition.

13. The system of claim 1, wherein to format the first request for social media content items specifically for the first social media content provider, the one or more physical processors are further programmed to:

access a stored first content provider profile comprising a first input format rule that describes how to request content from the first social media content provider, wherein the first request for social media content items is formatted based on the first input format rule.

14. The system of claim 1, wherein the first request comprises a specification of the geographically definable location in a predefined format, and wherein to format the first request for social media content items specifically for the first social media content provider, the one or more processors are further programmed to:

generate a specification of the geographically definable location in a predefined format for requesting content from at least the first social media content provider, wherein the formatted first request includes the specification of the geographically definable location in the predefined format.

15. The system of claim 1, wherein the alert parameter further indicates that multiple social media content items must satisfy the alert condition to cause the alert to be generated.

7. A method for generating geofeed-based alerts, the method being implemented on a computer system having one or more physical processors programmed by one or more computer program instructions that, when executed, program the one or more physical processors to perform the method, the method comprising:

obtaining, by the computer system, an alert parameter that specifies an alert condition that, when satisfied, causes an alert to be generated;

formatting, by the computer system, a first request for social media content items created at a geographically definable location specifically for a first social media content provider;

formatting, by the computer system, a second request for social media content items created at the geographically definable location specifically for a second social media content provider;

transmitting, by the computer system, the first request to the first social media content provider via a network;

transmitting, by the computer system, the second request to the second social media content provider via the network;

obtaining, by the computer system, a set of social media content items from multiple social media content providers, wherein one or more of the set of social media content items are obtained from the first social media content provider responsive to the first request and one or more of the set of social media content items are obtained from the second social media content provider responsive to the second request, the set of social media content items including at least a first social media content item created by a first user and a second social media content item created by a second user;

determining, by the computer system, whether the set of social media content items satisfy the alert condition;

generating, by the computer system, an alert responsive to a determination that at least the first social media content item and the second social media content item of the set of social media content items satisfy the alert condition; and

causing, by the computer system, a notification that includes the alert to be communicated via a network.

8. The method of claim 7, wherein the alert parameter comprises a subject matter alert parameter that specifies a subject matter alert condition, the method further comprising:

determining, by the computer system, that the first social media content item and the second social media content item include subject matter that satisfies the subject matter alert condition.

9. The method of claim 8, wherein determining that the first social media content item and the second social media content item include subject matter that satisfies the subject matter alert condition comprises:

determining, by the computer system, whether a keyword specified by the subject matter alert parameter is included in the first social media content item and the second social media content item.

10. The method of claim 7, wherein the alert parameter comprises a volume alert parameter that specifies a threshold volume of a volume alert condition, the method further comprising:

determining, by the computer system, that a volume of the first social media content item and the second social media content item exceeds the threshold volume, satisfying the volume alert condition.

11. The method of claim 10, the method further comprising:

automatically determining, by the computer system, the threshold volume based on a historical volume of content.

12. The method of claim 7, wherein the alert parameter comprises a temporal alert parameter that specifies a temporal alert condition, the method further comprising:

determining, by the computer system, that the first social media content item and the second social media content item are related to a time specified by the temporal alert parameter, satisfying the temporal alert condition.

16. The method of claim 7, wherein formatting the first request for social media content items specifically for the first social media content provider comprises:

accessing, by the computer system, a stored first content provider profile comprising a first input format rule that describes how to request content from the first social media content provider, wherein the first request for social media content items is formatted based on the first input format rule.

17. The method of claim 7, wherein the first request comprises a specification of the geographically definable location in a predefined format, and wherein formatting the first request for social media content items specifically for the first social media content provider comprises:

generating, by the computer system, a specification of the geographically definable location in a predefined format for requesting content from at least the first social media content provider, wherein the formatted first request includes the specification of the geographically definable location in the predefined format.

18. The method of claim 7, wherein the alert parameter further indicates that multiple social media content items must satisfy the alert condition to cause the alert to be generated.