Controlling device operation based on interaction with additional device

• US 10,158,630 B2
• Filed: 08/31/2016
• Issued: 12/18/2018
• Est. Priority Date: 08/31/2016
• Status: Active Grant

• Current Assignee: Bank of America Corp.
• Original Assignee: Bank of America Corp.
• Inventors: Bryant, Matthew K., Dent, Nathan
• Primary Examiner(s): Reza, Mohammad W
• Application Number:
  US15/252,830
• Publication Number:
  US 20180063125A1
• Time in Patent Office: 839 Days
• Field of Search: 726 6
• CPC Class Codes: G06Q 20/1085 involving automatic teller machines [ATMs]
• CPC Class Codes: G06Q 20/32 using wireless devices
• CPC Class Codes: H04L 63/0838 using one-time-passwords
• CPC Class Codes: H04L 63/105 Multiple levels of security
• CPC Class Codes: H04W 12/068 using credential vaults, e.g. password manager applications or one time password [OTP] applications
• CPC Class Codes: H04W 12/084 using delegated authorisation, e.g. open authorisation [OAuth] protocol
• CPC Class Codes: H04W 88/02 Terminal devices

Abstract

Systems and arrangements for modifying the functionality of a computing device are provided. A user may initiate an event at the computing device and may select an option to provide enhanced operations. The system may then modify the functionality of the computing device to enable enhanced operations and may request authentication information from the user. The authentication information may be provided via a mobile computing device of the user and may include, in some arrangements, biometric information of the user. Upon authenticating the user, a user interface may be generated including enhanced operations available for selection. Selection of an operation may be received and the system may determine whether additional information is needed to process the operation. The additional information may be received from the mobile computing device of the user. Upon receiving the additional information, the event/operation may be processed and the enhanced operations may be disabled.

Claims

1. A device functionality and event processing computing platform, comprising:

at least one processor;

a communication interface communicatively coupled to the at least one processor; and

at least one memory storing computer-readable instructions that, when executed by the at least one processor, cause the device functionality and event processing computing platform to;

receive a request to initiate an event;

receive first authentication information from a user;

authenticate the user based on the received first authentication information;

responsive to determining that the user is authenticated, generate a first user interface including a first plurality of selectable options, each selectable option of the first plurality of selectable options associated with a default operations of a computing device;

cause the first user interface to be displayed on a display of the computing device;

receive selection of one option from the first plurality of selectable options, the selected option including a request for enhanced operation functionality of the computing device, enhanced operation functionality of the computing device including functionality not available in default operations of the computing device;

responsive to receiving the selection of the option including a request for enhanced operation functionality of the computing device, enabling enhanced operation functionality of the computing device and modifying functionality of the computing device to provide the enhanced operation functionality including the functionality not available in default operations of the computing device, the enhanced operation functionality being different from the default operations of the computing device;

request second authentication information;

receive, via a mobile device of the user, the requested second authentication information;

authenticate the user based on the second authentication information;

responsive to determining that the user is authenticated based on the second authentication information, generate a second user interface including a second plurality of selectable options, each selectable option of the second plurality of selectable options associated with an enhanced operation function of the computing device;

cause the second user interface to be displayed on the display of the computing device;

receive selection of one option from the second plurality of options;

determine, based on the selected option from the second plurality of options, that additional information is needed to process the requested option;

receive, via the mobile device of the user, the additional information, the additional information including image data including at least one of;

an image of a photographic identification of the user and an image of a document associated with the event;

process the requested option based on at least the received additional information; and

disable the enhanced operation functionality of the computing device.

2. The device functionality and event processing computing platform of claim 1, wherein the computing device is a separate device from the computing platform.

3. The device functionality and event processing computing platform of claim 1, wherein the computing device is an automated teller machine (ATM).

4. The device functionality and event processing computing platform of claim 1, wherein the image data is captured via a camera of the mobile device of the user.

5. The device functionality and event processing computing platform of claim 1, wherein the requested second authentication information includes biometric data of the user.

6. The device functionality and event processing computing platform of claim 1, wherein requesting the second authentication information includes transmitting a one-time use code to the mobile device of the user, and

wherein receiving the second authentication information includes receiving, via the computing device, user input including the one-time use code transmitted to the mobile device of the user.

7. The device functionality and event processing computing platform of claim 1, wherein the second authentication information includes receiving, from the mobile device of the user, a scan of a machine-readable code located on the computing device.

8. A method, comprising:

receiving, by a device functionality and event processing computing platform and from a computing device, a request to initiate an event;

receiving, by the device functionality and event processing computing platform, first authentication information from a user;

authenticating, by the device functionality and event processing computing platform, the user based on the received first authentication information;

responsive to determining that the user is authenticated, generating, by the device functionality and event processing computing platform, a first user interface including a first plurality of selectable options, each selectable option of the first plurality of selectable options associated with a default operations of a computing device;

causing, by the device functionality and event processing computing platform, the first user interface to be displayed on a display of the computing device;

receiving, by the device functionality and event processing computing platform selection of one option from the first plurality of selectable options, the selected option including a request for enhanced operation functionality of the computing device, enhanced operation functionality of the computing device including functionality not available in default operations of the computing device;

responsive to receiving the selection of the option including a request for enhanced operation functionality of the computing device, enabling, by the device functionality and event processing computing platform, enhanced operation functionality of the computing device and modifying functionality of the computing device to provide the enhanced operation functionality including the functionality not available in default operations of the computing device, the enhanced operation functionality being different from the default operations of the computing device;

requesting, by the device functionality and event processing computing platform, second authentication information;

receiving, by the device functionality and event processing computing platform and via a mobile device of the user, the requested second authentication information;

authenticating, by the device functionality and event processing computing platform, the user based on the second authentication information;

responsive to determining that the user is authenticated based on the second authentication information, generating, by the device functionality and event processing computing platform, a second user interface including a second plurality of selectable options, each selectable option of the second plurality of selectable options associated with an enhanced operations function of the computing device;

causing, by the device functionality and event processing computing platform, the second user interface to be displayed on the display of the computing device;

receiving, by the device functionality and event processing computing platform, selection of one option from the second plurality of selectable options;

determining, by the device functionality and event processing computing platform and based on the selected option from the second plurality of options, that additional information is needed to process the requested option;

receiving, by the device functionality and event processing computing platform and via the mobile device of the user, the additional information, the additional information including image data including at least one of;

an image of a photographic identification of the user and an image of a document associated with the event;

processing, by the device functionality and event processing computing platform, the requested option based on at least the received additional information; and

disabling, by the device functionality and event processing computing platform, the enhanced operations functionality of the computing device.

9. The method of claim 8, wherein the computing device is a separate device from the computing platform.

10. The method of claim 8, wherein the computing device is an automated teller machine (ATM).

11. The method of claim 8, wherein the image data is captured via a camera of the mobile device of the user.

12. The method of claim 8, wherein the requested second authentication information includes biometric data of the user.

13. The method of claim 8, wherein requesting the second authentication information includes transmitting a one-time use code to the mobile device of the user, and

wherein receiving the second authentication information includes receiving, via the computing device, user input including the one-time use code transmitted to the mobile device of the user.

14. The method of claim 8, wherein the second authentication information includes receiving, from the mobile device of the user, a scan of a machine-readable code located on the computing device.

15. One or more non-transitory computer-readable media storing instructions that, when executed by a computer system comprising at least one processor, memory, and a communication interface, cause the computer system to:

receive a request to initiate an event;

receive first authentication information from a user;

authenticate the user based on the received first authentication information;

responsive to determining that the user is authenticated, generate a first user interface including a first plurality of selectable options, each selectable option of the first plurality of selectable options associated with a default operation of a computing device;

cause the first user interface to be displayed on a display of the computing device;

receive selection of one option from the first plurality of selectable options, the selected option including a request for enhanced operation functionality of the computing device, enhanced operation functionality of the computing device including functionality not available in default operations of the computing device;

responsive to receiving the selection of the option including a request for enhanced operations functionality of the computing device, enabling enhanced operation functionality of the computing device and modifying functionality of the computing device to provide the enhanced operation functionality including the functionality not available in default operations of the computing device, the enhanced operation functionality being different from the default operations of the computing device;

request second authentication information;

receive, via a mobile device of the user, the requested second authentication information;

authenticate the user based on the second authentication information;

responsive to determining that the user is authenticated based on the second authentication information, generate a second user interface including a second plurality of selectable options, each selectable option of the second plurality of selectable options associated with an enhanced operations function of the computing device;

cause the second user interface to be displayed on the display of the computing device;

receive selection of one option from the second plurality of selectable options;

determine, based on the selected option from the second plurality of options, that additional information is needed to process the requested option;

receive, via the mobile device of the user, the additional information, the additional information including image data including at least one of;

an image of a photographic identification of the user and an image of a document associated with the event;

process the requested option based on at least the received additional information; and

disable the enhanced operations functionality of the computing device.

16. The one or more non-transitory computer-readable media of claim 15, wherein the computing device is an automated teller machine (ATM).

17. The one or more non-transitory computer-readable media of claim 15, wherein the image data is captured via a camera of the mobile device of the user.

18. The one or more non-transitory computer-readable media of claim 15, wherein the requested second authentication information includes biometric data of the user.