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System and apparatus for secure password recovery and identity verification

  • US 10,162,956 B1
  • Filed: 07/23/2018
  • Issued: 12/25/2018
  • Est. Priority Date: 07/23/2018
  • Status: Active Grant
First Claim
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1. A method comprising:

  • receiving a first request for opening an account at a server of a service provider, wherein the first request was obtained from a user interface of a device of a user;

    responsive to receiving the first request, transmitting, from the server to the device, a set of questions to be displayed in the user interface of the device;

    receiving, at the server, a response to the set of questions, the response including a username, a password, a reset phrase, and a reset media file, wherein;

    the response was obtained using the user interface of the device; and

    the user can access the account using the username and the password;

    receiving, at the server, a second request for resetting the password, wherein the second request was obtained from the user interface of a second device;

    responsive to receiving the second request, transmitting, from the server to the second device, a communication including the reset phrase and a plurality of media files, wherein;

    the communication is configured to be displayed on the user interface of the second device;

    the media files include a plurality of related media files and the reset media file; and

    the server chooses each of the plurality of related media files based on an acoustic fingerprint comparison of the reset media file and at least some media files stored in a database;

    receiving, at the server from the second device, a selection of at least one of the plurality of media files, wherein the selection was obtained using the user interface of the second device; and

    responsive to receiving the selection, determining whether the selection matches the reset media file, and if the selection matches the reset media file, transmitting a temporary password to the user such that the user can access the account using the username and the temporary password.

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